Joey King
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84 lines
3.1 KiB
Markdown
84 lines
3.1 KiB
Markdown
---
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title: Personal Device Management
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description: Professional monitoring and management for your personal devices. We keep your computer secure, up-to-date, and running smoothly.
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category: services
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tags: [device, monitoring, services, pdm]
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permalink: go.dbits.ca/dd/personal-device-management
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---
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# Personal Device Management
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Professional monitoring and management for your personal devices. We keep your computer secure, up-to-date, and running smoothly.
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**Member-Exclusive Service**
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---
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## What Is PDM?
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Personal Device Management (PDM) brings the same proactive monitoring and support we provide to businesses directly to your personal computer. Whether you have a Windows PC, Mac, or Linux machine, we keep it healthy, secure, and up-to-date so you can focus on what matters.
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---
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## What's Included
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- **Health Monitoring:** We watch for disk issues, performance problems, and hardware warnings before they become failures.
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- **Security Updates:** Operating system and software patches applied automatically to keep you protected.
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- **Endpoint Security:** Huntress EDR monitors for threats around the clock with human analysts reviewing every alert.
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- **Remote Support:** When you need help, we can connect securely to your computer and resolve issues without an appointment.
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- **Device Hardening:** Your computer is configured with security best practices out of the box, including disabled unnecessary services, bloatware removal, and privacy settings.
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---
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## Supported Platforms
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| Platform | Architectures |
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|----------|--------------|
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| Windows 10/11 | 64-bit (x86_64) |
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| macOS | Intel and Apple Silicon |
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| Linux | x86_64, ARM64, i686 |
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---
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## Getting Started
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1. **Sign up** for a PDM plan through your digiBandit account or contact us.
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2. **Install the monitoring agent** on your computer. We support all major platforms.
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- See: [Install Monitoring Agent](../Getting%20Started/Install_Monitoring_Agent.md)
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3. **We review your device.** A technician audits your computer, confirms it is linked to your account, and enrolls it in the appropriate services.
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4. **You're covered.** From that point on, your device is actively monitored and managed.
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No automated changes occur until a technician has reviewed and approved your device.
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---
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## How It's Different from Business Device Management
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| | PDM (Personal) | BDM (Business) |
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|---|---|---|
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| **Target** | Personal computers | Company-managed workstations |
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| **Hardening** | Light (privacy-focused) | Full (compliance-focused) |
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| **Policies** | Basic security | Extended audit, lockout, telemetry |
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| **Support** | Remote | Remote + on-site available |
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---
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## Pricing
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For current pricing, visit [dbits.ca/manage](https://dbits.ca/manage) or contact us directly.
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---
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## Questions?
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- **Email:** hey@dbits.ca
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- **Phone:** (506) 404-0055
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- **Support Portal:** [portal.dbits.ca](https://portal.dbits.ca)
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---
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## Related Documentation
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- [Install Monitoring Agent](../Getting%20Started/Install_Monitoring_Agent.md) - Step-by-step install guide
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- [Device Management](Device_Management.md) - Business device management overview
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- [Managed IT Services](Managed_IT_Services.md) - Full managed IT plans
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