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Joey King
3012d36485 Add permalink: go.dbits.ca/dd/byod-bring-your-own-device
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2026-02-06 21:43:29 +00:00
Joey King
408301594e Add permalink: go.dbits.ca/dd/administrative-credentials
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2026-02-06 21:43:27 +00:00
Joey King
7412239ef8 Add permalink: go.dbits.ca/dd/warranty-returns-and-exchange-policy
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2026-02-06 21:43:25 +00:00
Joey King
ce0b1812c0 Add permalink: go.dbits.ca/dd/standard-repair-agreement
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2026-02-06 21:42:05 +00:00
Joey King
14e10b3c01 Add permalink: go.dbits.ca/dd/master-service-agreement
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2026-02-06 21:42:02 +00:00
Joey King
3acd13652f Add permalink: go.dbits.ca/dd/legal/legal
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2026-02-06 21:42:00 +00:00
Joey King
56fd28adbd Add permalink: go.dbits.ca/dd/e-waste-collection-agreement
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2026-02-06 21:41:58 +00:00
Joey King
82009709fa Add permalink: go.dbits.ca/dd/tickets-and-ticketing
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2026-02-06 21:41:57 +00:00
Joey King
577f2503e1 Add permalink: go.dbits.ca/dd/payment-options
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2026-02-06 21:41:54 +00:00
Joey King
a39d9d86ec Add permalink: go.dbits.ca/dd/ops-portal-guide
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2026-02-06 21:41:52 +00:00
Joey King
75d17fe60b Add permalink: go.dbits.ca/dd/methods-of-contact
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2026-02-06 21:41:50 +00:00
Joey King
04fb524a7d Add permalink: go.dbits.ca/dd/login-with-gcpw
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2026-02-06 21:41:48 +00:00
Joey King
57126d657f Add permalink: go.dbits.ca/dd/getting-started-with-bitwarden
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2026-02-06 21:41:46 +00:00
Joey King
9159ba9e77 Add permalink: go.dbits.ca/dd/gs/contact
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2026-02-06 21:41:45 +00:00
Joey King
f3718d2f27 Add permalink: go.dbits.ca/dd/after-hours-support
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2026-02-06 21:41:43 +00:00
Joey King
f3be80e433 Add permalink: go.dbits.ca/dd/circuit-sippy-our-signature-coffee
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2026-02-06 21:41:41 +00:00
Joey King
e5d1efb6a2 Add permalink: go.dbits.ca/dd/disaster-recovery-plan
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2026-02-06 21:41:39 +00:00
Joey King
7a629513c3 Add permalink: go.dbits.ca/dd/bk/data-recovery
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2026-02-06 21:41:37 +00:00
Joey King
9a3d69e395 Add permalink: go.dbits.ca/dd/cloud-storage-backblaze-b2
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2026-02-06 21:41:35 +00:00
Joey King
500be51ad4 Add permalink: go.dbits.ca/dd/backup-and-recovery-policy
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2026-02-06 21:41:33 +00:00
Joey King
f09a19dd5c Add permalink: go.dbits.ca/dd/about/contact
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2026-02-06 21:41:31 +00:00
Joey King
3fe1f55569 Add go.dbits.ca/dd-cx_portal permalink to frontmatter
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2026-02-06 20:44:56 +00:00
Joey King
10cefecb7e Add go.dbits.ca/setup permalink to frontmatter
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2026-02-06 20:44:54 +00:00
Joey King
4bbc2c5c30 Remove internal details from public CLAUDE.md
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2026-02-06 20:43:22 +00:00
Joey King
2a7e102675 Add BDM install guide for MITS clients
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2026-02-06 20:30:30 +00:00
Joey King
e36edd331e Site health: 3 OK, 0 alerts
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2026-02-06 18:30:01 +00:00
Joey King
71a7095269 Add initial website status page (manual health monitor run)
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2026-02-06 17:48:57 +00:00
Joey King
1a611fdd82 Add Website Monitoring service page
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2026-02-06 17:19:40 +00:00
Joey King
b4de540932 Add install guide link and PDM cross-reference to Device Management
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2026-02-05 22:10:01 +00:00
Joey King
d0ffd9acb9 Flesh out Personal Device Management with real content, install link, and platform details
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2026-02-05 22:09:32 +00:00
Joey King
2063a18892 Add Install Monitoring Agent to Getting Started contents
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2026-02-05 22:09:15 +00:00
Joey King
aa3d9be76d Add PowerShell one-liner and uninstall instructions for all platforms
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2026-02-05 22:05:42 +00:00
Joey King
b6a6797b70 Clarify onboarding workflow: agents land in queue, technician must audit and enroll before any activity
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2026-02-05 22:01:09 +00:00
Joey King
0969fee03e Add monitoring agent install guide for client onboarding
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2026-02-05 21:44:29 +00:00
Joey King
a78674a93c Fix hours to match Hours.md authoritative source (Daily 12pm-5pm for walk-in)
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2026-01-31 11:05:19 -04:00
Joey King
87584c0d81 Fix hours to match Hours.md authoritative source (Ops: Mon-Fri 8am-8pm, Walk-in: Daily 12pm-5pm)
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2026-01-31 11:04:54 -04:00
Joey King
71b4074ce7 Fix hours to match Hours.md authoritative source (8am-8pm)
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2026-01-31 11:04:46 -04:00
Joey King
cdd999a13f fix: align abandoned media timeline with Fix Flow Guide (60 days)
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Part of single-source-of-truth documentation architecture implementation.
- Changed "recycled after 90 days" to "becomes our property after 60 days"
- Consistent with device abandonment policy in Fix Flow Guide
 2026-01-31 10:34:43 -04:00
Joey King
7bc814068d fix: align abandoned device timeline with Fix Flow Guide (60 days)
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Part of single-source-of-truth documentation architecture implementation.
- Changed device forfeiture from 90 days to 60 days to match Fix Flow Guide
- Storage policy: Free 30 days, $5/day after, forfeited at 60 days
 2026-01-31 10:25:54 -04:00
Joey King
d661d3b811 fix: align diagnostic fee ($50) and abandoned device timeline (30 days) with Fix Flow Guide
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Part of single-source-of-truth documentation architecture implementation.
- Changed diagnostic fee from $45 to $50
- Changed abandoned device timeline from 90 days to 30 days
 2026-01-31 10:24:20 -04:00
dbits-db
5f3fd67a41 Update CLAUDE.md with joeyking docs tool documentation
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2026-01-28 20:07:21 -04:00
dbits-db
54de1e33d8 Enhance metadata system with improved extraction and automation
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- Improved tag extraction with 60+ digiBandit-specific keywords
- Better description extraction (skip metadata, clean markdown)
- Added related docs detection based on folder/tags
- Added Forgejo Action workflow for auto-regeneration
- Added tools/generate_index.py for standalone index generation
 2026-01-28 19:33:50 -04:00
dbits-db
a9fc9bc400 Add documentation metadata system for joeyking search
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- Add .docs-index.json machine-readable index (73 docs)
- Add YAML frontmatter to all documentation files
- Add README.md to each folder with table of contents
- Update CLAUDE.md with metadata schema documentation
 2026-01-28 17:46:50 -04:00
dbits-db
34f0652357 docs: Remove NextCloud_File_Storage.md
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2026-01-27 19:38:16 -04:00
dbits-db
2ede75069c docs: Remove old portal guides (merged into Ops_Portal_Guide.md)
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2026-01-27 19:34:13 -04:00
dbits-db
683c8fe027 docs: Add merged Ops Portal Guide
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Combines Welcome_to_your_new_Portal.md and Client_Portal_Guide.md:
- digiBandit branding (ops.dbits.ca, hey@dbits.ca, 506-404-0055)
- Comprehensive structure with tables
- Contact permissions breakdown
- Priority/response times
- Quick reference and glossary
- Streamlined for reference use
 2026-01-27 19:33:31 -04:00
dbits-db
cf3d7ef7e2 docs: Convert training guide to reference guide
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- Removed all Day X Exercise training activities
- Removed training-focused language from foreword
- Renamed from Client_Portal_Training_Guide to Client_Portal_Guide
- Now serves as reference documentation, not training curriculum
 2026-01-27 19:22:25 -04:00
dbits-db
6a8e94a099 docs: Remove completion checklist from client portal guide
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2026-01-27 19:20:15 -04:00
dbits-db
6eb11b60df docs: Remove learning path from client portal guide
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2026-01-27 19:18:18 -04:00
dbits-db
42af47539d docs: Add Client Portal Training Guide v1.0
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2-week OTJ training curriculum for customers:
- Week 1: Portal orientation, tickets, invoices, payments
- Week 2: Assets, documents, domains, contacts, profile
- 5-hour daily practical exercises
- 32 sections with hands-on activities
- Quick reference, glossary, completion checklist
 2026-01-27 19:15:45 -04:00