Joey King
47141463e4
3.3 KiB
| title | description | category | tags | permalink | ||
|---|---|---|---|---|---|---|
| VoIP / Cloud Phone Service | Self-hosted VoIP phone system powered by FreePBX. Full-featured business phone service without the monthly per-user cloud fees. | services |
|
go.dbits.ca/dd/voip-cloud-phone-service |
VoIP / Cloud Phone Service
Introduction
digiBandit provides a full-featured business phone system powered by FreePBX, self-hosted on our own infrastructure. Your calls, voicemails, and call data stay on servers we control in Canada, not on a third-party cloud platform.
This replaces expensive per-user cloud phone services with a system you own and we manage.
What's Included
| Feature | Details |
|---|---|
| Local & Long Distance | Canadian local numbers, porting available |
| Voicemail | Visual voicemail with email delivery |
| Auto-Attendant (IVR) | Custom menus and call routing |
| Call Queues | Hold queues with music and position announcements |
| Ring Groups | Ring multiple phones simultaneously or in sequence |
| Call Recording | On-demand or automatic recording |
| Conferencing | Multi-party conference bridges |
| Time Conditions | After-hours routing, holidays, schedules |
| Caller ID | Configurable outbound caller ID |
| SMS | Business text messaging |
How It Works
Self-Hosted
FreePBX runs on digiBandit infrastructure. Your call data, recordings, and configuration are stored on servers we control. No third-party cloud provider has access.
SIP Trunking
Calls connect to the public phone network via SIP trunks. We manage the trunk configuration, failover, and capacity planning.
Desk Phones & Softphones
- Desk phones: Pre-configured IP phones shipped to your location
- Softphones: Apps for Windows, Mac, iOS, and Android
- Web phone: Browser-based calling from any device
Integration with Google Workspace
If your organization uses Google Workspace, the phone system integrates with:
- Google Contacts: Caller ID lookup from your organization's directory
- Google Calendar: Automatic routing based on calendar availability
- Gmail: Voicemail transcriptions delivered to your inbox
Why Self-Hosted VoIP?
Cost Savings
No per-user monthly fees from a cloud provider. One system serves your entire organization.
Data Sovereignty
Call recordings and voicemail stay in Canada on infrastructure we control.
Flexibility
Custom IVR menus, ring groups, and routing rules tailored to how your business works.
Reliability
Redundant SIP trunks and automatic failover. If one provider has issues, calls route through the backup.
Getting Started
- Consultation: We assess your current phone setup, number of users, and requirements.
- Number Porting: We port your existing numbers or provision new ones.
- Configuration: We build your call flows, IVR menus, and user extensions.
- Deployment: Phones are pre-configured and shipped. Softphone apps are set up remotely.
- Training: Quick walkthrough for your team on using the new system.
Questions?
Location: 607 St George Blvd, Suite 103, Moncton NB
Phone: 506-988-9243 (call) | 506-404-0055 (text)
Email: hey@dbits.ca
Online: Submit a ticket at portal.dbits.ca