cf3d7ef7e2
- Removed all Day X Exercise training activities - Removed training-focused language from foreword - Renamed from Client_Portal_Training_Guide to Client_Portal_Guide - Now serves as reference documentation, not training curriculum
3.1 KiB
Business Automations
Stop doing repetitive tasks manually. We build workflows that connect your systems and automate the boring stuff.
Stats: 50+ automations built, 500+ hours saved, running 24/7
What We Automate
Form Submissions
Web forms auto-create tickets, contacts, and records in your CRM or PSA. No manual data entry.
Chat to Tickets
Live chat conversations become support tickets with full transcripts preserved.
Voicemail Routing
Voicemails transcribed and routed as tickets to the right team automatically.
Payment Matching
E-transfers and payments automatically matched to invoices. Reconciliation handled.
Security Alerts
Threat detections create prioritized tickets and notify your team immediately.
Reporting
Automated data sync to spreadsheets with daily/weekly summaries.
Onboarding
New client setup forms create all necessary records and documentation.
Notifications
SMS, email, and chat notifications triggered by system events.
Our Platform
Powered by n8n
Self-hosted workflow automation platform. Your data stays on our infrastructure in Canada - never sent to third-party clouds.
Connects to 400+ apps including:
- Google Workspace
- Microsoft 365
- Slack & Teams
- HubSpot & Salesforce
- Stripe & QuickBooks
- Twilio SMS
- And many more
Why Automate?
Faster Response Times
Workflows run instantly, 24/7. No waiting for someone to manually process requests.
Fewer Errors
Automated data entry eliminates typos and missed steps. Consistent every time.
Better Documentation
Every interaction creates a record. Full audit trail without extra effort.
Scale Without Hiring
Handle 10x the volume without 10x the staff. Automations don't take breaks.
Cost Savings
Estimated 500+ hours of manual work automated across our client base.
How It Works
- Discovery - We map your current processes and identify automation opportunities
- Build & Test - We create custom workflows, test thoroughly, and refine until perfect
- Deploy & Monitor - Workflows go live on our infrastructure. We monitor and maintain them
Implementation Notes
- Automations are custom-built and integrated - not a standalone product
- Requires discovery and planning during MITS onboarding
- Tailored to each client's specific needs and existing tools
- Runs on digiBandit's self-hosted infrastructure (data stays in Canada)
Common Integrations
| System | What We Connect |
|---|---|
| ITFlow | Tickets, contacts, invoices, assets |
| Tactical RMM | Device data, alerts, scripts |
| Google Workspace | Email, Drive, Calendar, Sheets |
| Rocket.Chat | Team notifications, live chat |
| Twilio | SMS notifications |
| Huntress | Security alerts |
| Stripe | Payment processing |
Get Started
Location: 607 St George Blvd, Suite 103, Moncton NB
Phone: 506-988-9243 (call) | 506-404-0055 (text)
Email: hey@dbits.ca
Online: Submit a ticket at portal.dbits.ca
Let's find the repetitive tasks eating up your time and eliminate them.