114 lines
7 KiB
Markdown
114 lines
7 KiB
Markdown
# digiDocs
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**Customer-facing documentation for digiBandit IT Services.**
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Browse online: [dbits.ca/docs](https://dbits.ca/docs)
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67 documents available.
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## Categories
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### General Information
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- [Contact.md](Contact.md) - Contact methods and availability for digiBandit
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- [Methods_of_Contact.md](Methods_of_Contact.md) - Detailed contact options including phone, email, chat, and in-person
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- [Payment_Options.md](Payment_Options.md) - Accepted payment methods (e-Transfer, credit card, cash, cheque)
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- [Tickets_and_Ticketing.md](Tickets_and_Ticketing.md) - Ticketing system guide with priorities, response times, and procedures
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### Services and Offerings
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- [Services_and_Offerings.md](Services_and_Offerings.md) - Overview of digiBandit services
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- [Repair.md](Repair.md) - Device repair services with pricing and warranty info
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- [Data_Recovery.md](Data_Recovery.md) - Data recovery service overview
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- [Media_Conversion.md](Media_Conversion.md) - VHS, tape, vinyl, and media digitization services
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### Managed IT Services (MITS)
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#### Device Management
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- [Device_Management.md](Device_Management.md) - Core device management services and tiers
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- [Administrative_Credentials.md](Administrative_Credentials.md) - Policy on admin credential management and PAM
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- [BYOD_Policy.md](BYOD_Policy.md) - Detailed Bring Your Own Device policy
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- [BYOD_Bring_Your_Own_Device.md](BYOD_Bring_Your_Own_Device.md) - BYOD overview and highlights
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- [dataBack_by_digiBandit.md](dataBack_by_digiBandit.md) - Business continuity and disaster recovery solution
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- [dataBack_for_Google_Workspace.md](dataBack_for_Google_Workspace.md) - Google Workspace backup protection
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- [dataBack_Discovery.md](dataBack_Discovery.md) - dataBack discovery and assessment
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- [Backup_and_Recovery_Policy.md](Backup_and_Recovery_Policy.md) - ISO-compliant backup schedules and procedures
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- [Cloud_Storage_Backblaze_B2.md](Cloud_Storage_Backblaze_B2.md) - Managed cloud storage via BackBlaze B2
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- [MDM_Mobile_Device_Management.md](MDM_Mobile_Device_Management.md) - Mobile device management overview
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- [MDM_Android_Google_Samsung.md](MDM_Android_Google_Samsung.md) - Android device management
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- [MDM_iOS_iPadOS_Apple.md](MDM_iOS_iPadOS_Apple.md) - Apple iOS/iPadOS device management
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- [Huntress_EDR.md](Huntress_EDR.md) - Managed endpoint detection and response
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- [Software_VPN.md](Software_VPN.md) - Tailscale VPN for secure network access
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- [Patch_Management.md](Patch_Management.md) - Software updates and patch management procedures
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- [Privilege_Access_Management_PAM.md](Privilege_Access_Management_PAM.md) - AutoElevate endpoint privilege management
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- [Personal_Device_Management.md](Personal_Device_Management.md) - Member-exclusive personal device monitoring
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- [Remote_Support.md](Remote_Support.md) - Secure remote support via self-hosted RustDesk
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- [Login_with_GCPW.md](Login_with_GCPW.md) - Google Credential Provider for Windows setup guide
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- [Ransomware_Canary.md](Ransomware_Canary.md) - Ransomware detection canary files
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- [Self_Approving_Elevation_Requests.md](Self_Approving_Elevation_Requests.md) - Self-service elevation request approval
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#### Network and Infrastructure
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- [Network_Monitoring_and_Management.md](Network_Monitoring_and_Management.md) - Network monitoring, management, and emergency internet
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- [Infrastructure_Management.md](Infrastructure_Management.md) - Infrastructure management services
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- [dbitsDNS.md](dbitsDNS.md) - digiBandit DNS services
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#### Domain Services
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- [Domain_Services.md](Domain_Services.md) - Domain and DNS management services
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- [Website_Design_and_Creation.md](Website_Design_and_Creation.md) - Website design services
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- [SEO_Services.md](SEO_Services.md) - Search engine optimization services
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- [SMTP2GO.md](SMTP2GO.md) - Reliable email delivery service for websites and printers
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- [Domain_Name_Transfer.md](Domain_Name_Transfer.md) - How to transfer domains to LightHost/digiBandit
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- [Digital_Display.md](Digital_Display.md) - Managed digital signage solutions
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#### Business IT
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- [Business_IT.md](Business_IT.md) - Overview of business IT services
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- [Printer_and_Print_Management.md](Printer_and_Print_Management.md) - Printix-powered print management
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- [Play_Music_Legally_With_Soundtrack_Your_Brand.md](Play_Music_Legally_With_Soundtrack_Your_Brand.md) - Licensed business music streaming
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- [VoIP_Cloud_Phone_Service.md](VoIP_Cloud_Phone_Service.md) - Ooma and Google Voice phone system integration
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- [Cyber_Insurance_Compliance_Assistance.md](Cyber_Insurance_Compliance_Assistance.md) - Checklist for cyber insurance requirements
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- [Google_Workspace.md](Google_Workspace.md) - Managed Google Workspace services
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- [Business_Specific_Software_Management.md](Business_Specific_Software_Management.md) - Software updates and management
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- [NextCloud_File_Storage.md](NextCloud_File_Storage.md) - NextCloud file storage and sync service
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- [Tools_We_Use.md](Tools_We_Use.md) - Transparency list of software and services used on managed devices
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#### User Management
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- [User_Management.md](User_Management.md) - Onboarding, support, and offboarding services
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- [User_Management_Tiers.md](User_Management_Tiers.md) - User management service tiers and pricing
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- [Support_HelpDesk.md](Support_HelpDesk.md) - IT support services and remote assistance
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- [After_Hours_Support.md](After_Hours_Support.md) - After hours support availability and procedures
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- [Security_Awareness_Training.md](Security_Awareness_Training.md) - Employee security training with phishing simulations
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- [BitWarden_Password_Manager.md](BitWarden_Password_Manager.md) - Password management solution
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- [Getting_Started_with_Bitwarden.md](Getting_Started_with_Bitwarden.md) - Bitwarden quick start guide
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### CCTV
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- [CCTV.md](CCTV.md) - Managed CCTV installation and monitoring
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- [Notifications_on_UNV_Link.md](Notifications_on_UNV_Link.md) - How to configure UNV camera notifications
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- [UNV_Link_App_for_UNV_Remote_View.md](UNV_Link_App_for_UNV_Remote_View.md) - UNV Link app setup guide
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### Legal
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- [Legal.md](Legal.md) - Overview of terms, conditions, and warranty
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- [Master_Service_Agreement.md](Master_Service_Agreement.md) - MSP service agreement
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- [Warranty_Returns_and_Exchange_Policy.md](Warranty_Returns_and_Exchange_Policy.md) - Warranty coverage and return policies
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- [Standard_Repair_Agreement.md](Standard_Repair_Agreement.md) - Repair service agreement
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- [Disaster_Recovery_Plan.md](Disaster_Recovery_Plan.md) - Disaster recovery planning services
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- [E-Waste_Collection_Agreement.md](E-Waste_Collection_Agreement.md) - E-waste collection and disposal agreement
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### Portal and Guides
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- [Welcome_to_your_new_Portal.md](Welcome_to_your_new_Portal.md) - Customer portal navigation and usage guide
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### Other
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- [Local_Products.md](Local_Products.md) - Local New Brunswick products and vendors
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- [Circuit_Sippy_Our_Signature_Coffee.md](Circuit_Sippy_Our_Signature_Coffee.md) - digiBandit's signature coffee blend
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## Document Count
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**68 documents** (excluding this README)
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---
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**digiBandit IT Services** - Managed IT, Computer Repair, Data Recovery
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- **Address**: 607 St George Blvd, Suite 103, Moncton, NB E1E 2C2
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- **Phone**: (506) 404-0055
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- **Email**: hey@dbits.ca
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- **Website**: [dbits.ca](https://dbits.ca)
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