Joey King
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175 lines
5.1 KiB
Markdown
175 lines
5.1 KiB
Markdown
---
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title: Repair Services
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description: Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.
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category: services
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tags: [repair, services]
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permalink: go.dbits.ca/dd/repair
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---
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# Repair Services
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Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.
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---
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## What We Fix
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### Computing
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- Laptops & Desktops
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- Custom-built PCs
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### Entertainment
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- TVs & Monitors
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- Game Consoles
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### Pro Audio
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- PA Systems
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- Amps & Mixers
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### Networking
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- Routers & Switches
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- Access Points
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### Household
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- Coffee Machines
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- Vacuums
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### Specialty
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- Drones & GPS
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- Vintage Electronics
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### Mobile Devices
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We don't repair smartphones or iPads. Visit our trusted partner:
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**Atlantic Cellphone Repair (ACPR)**
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353 St. George Street, Suite 101, Moncton NB | (506) 874-3838
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---
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## How It Works
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**We already know what's wrong** (cracked screen, RAM upgrade, obvious issue):
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1. Pay $200 at drop-off. We fix it. Pick up when ready.
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**We need to figure it out first** (won't boot, random shutdowns, weird behavior):
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1. **Drop Off & Diagnose** - Pay the $60 diagnostic fee (tax included). We send you a same-day report with exactly what's wrong and an estimate to fix it.
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2. **Approve & Repair** - You approve the estimate, we order parts and complete the repair. Most repairs done in 3 business days. Your $60 goes toward the repair, so you only pay the difference at pickup.
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3. **Pay & Collect** - We notify you when ready. Pay your remaining balance and pick up your fixed device with warranty documentation.
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**Either way, repairs start at $200.** The $60 diagnostic is the first $60 of the $200, not extra.
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---
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## Pricing
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### Standard Repair
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| Item | Price |
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|------|-------|
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| Diagnostic Fee | $60 (tax included — same-day report & estimate, credited toward repair) |
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| Repairs Start At | $200 (diagnostic included, covers up to 3 hours of labor) |
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| Additional Labor | $60/hr (after 3 hours) |
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| Parts | Quoted separately |
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### Additional Services
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| Service | Price |
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|---------|-------|
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| On-Site Surcharge | +$30/hr |
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| Travel (over 50km round trip) | $1/km |
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| Emergency Rate | $120/hr |
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**Emergency Hours:** Weekdays before 8am or after 8pm, weekends and holidays.
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### PDM Member Rate ($15/mo)
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- No diagnostic fee, no minimum — just pay for time + parts
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- Skip the $60 diagnostic fee
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- Skip the $200 minimum
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- Priority scheduling
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- Lifetime warranty on repairs (while subscribed)
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- Labor rate: $60/hr
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---
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## Data Recovery & Media Conversion
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### Data Recovery
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| Service | Price |
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|---------|-------|
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| Diagnostic Fee | $60 (tax included — credited toward recovery. No data, no charge on recovery fee.) |
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| Minor Lab Recovery | $500 (deleted files, formatted drives, few bad sectors) |
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| Medium Lab Recovery | $900 (bad sectors, minor firmware/electronics damage) |
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| Major Lab Recovery | $1,450 (damaged heads, seized motor, failing NAND) |
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**No Data, No Charge:** If we can't recover your data, you only pay the $60 diagnostic fee.
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**+$500 Additional Fees:** Previously opened drives, decryption required, mobile devices/RAID arrays, rush service.
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### Media Conversion
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| Service | Price |
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|---------|-------|
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| Planning/Diagnostic Fee | $60 (assessment and prep, credited toward conversion) |
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| Additional Items | $5 each |
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| Digital to Physical | $5 + media cost |
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**Supported Formats:** VHS, VHS-C, Hi8, MiniDV, audio cassettes, reel-to-reel, photos, slides, negatives, DVD/CD.
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---
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## Timeline
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- **Diagnostic:** Within one business day report & estimate
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- **Repair Work:** Most repairs completed in 3 business days
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- **Parts Arrival:** 3-21 days depending on availability
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---
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## Warranty
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| Type | Coverage | Duration |
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|------|----------|----------|
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| Labor | Same issue recurring | 1 year (Lifetime for PDM members) |
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| Products | Defective items from us | Manufacturer warranty |
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| Installed Parts | Installation labor only | Same as service |
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### Not Covered
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- Accidental damage (drops, spills)
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- Misuse or neglect after repair
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- Software issues post-repair
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- Third-party repairs or modifications
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- Data loss (backup before service!)
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- Liquid damage repairs (corrosion risk)
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---
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## Important Terms
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- **Data & Backups:** BACKUP YOUR DATA - We're not liable for loss. Fresh OS installs ERASE ALL DATA.
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- **Repair Risks:** Some repairs carry inherent risk. Vintage devices (5+ years): Customer risk.
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- **Diagnostic Fee:** $60, tax included. Credited toward your repair if you proceed (e.g., $200 repair = $60 already paid + $140 at pickup). Covers the assessment if you decline.
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- **Estimates:** Parts quotes valid 14 days, service quotes valid 30 days.
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- **Storage:** Free first 30 days, $10/week after. Devices unclaimed after 90 days become property of digiBandit.
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---
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## Payment Options
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- **Interac e-Transfer:** pay@dbits.ca (preferred)
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- **Credit/Debit:** Online, in-store, or phone
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- **Cash:** In-store only
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---
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## Book a Repair
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**Location:** 607 St George Blvd, Suite 103, Moncton NB
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**Phone:** (506) 404-0055
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**Hours:** Open every day 12pm-5pm | Walk-ins welcome
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**Email:** hey@dbits.ca
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**Online:** Submit a ticket at [portal.dbits.ca](https://portal.dbits.ca)
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