digiDocs/Services/MDM_iOS_iPadOS_Apple.md
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MDM for iOS & iPadOS (Apple) Mobile device management for iPhones and iPads. services
mdm
services
go.dbits.ca/dd/mdm-ios-ipados-apple

MDM for iOS & iPadOS (Apple)

Manage and secure iPhones, iPads, and iPod touch devices across your organization with Apple's native management framework.


Enrollment Methods

Method Best For How It Works
Apple Business Manager (ABM) New devices purchased through Apple or authorized resellers Automatic enrollment on first boot, no user action needed
Apple Configurator Existing devices Connect via USB to a Mac running Configurator, enroll in bulk
User Enrollment BYOD User-initiated enrollment that separates work and personal data

Supervision

Supervised devices provide full management control:

  • App restrictions - Block or allow specific apps
  • Single App Mode - Lock device to one app (kiosks, point-of-sale)
  • Silent app install - Deploy apps without user prompts
  • Content filtering - Managed web filtering
  • Activation Lock bypass - Recover devices locked to a former employee's Apple ID

Supervision requires enrollment through ABM or Apple Configurator.


What We Can Manage

  • Wi-Fi and VPN - Auto-configure network settings
  • Email - Push mail, calendar, and contacts configuration
  • Apps - Deploy internal and App Store apps via Managed Distribution
  • Security - Enforce passcode, encryption, and biometric policies
  • Restrictions - Control camera, AirDrop, iCloud, Screen Time, and more
  • Remote Actions - Lock, wipe, or locate devices
  • OS Updates - Schedule and enforce iOS/iPadOS updates

BYOD vs Company-Owned

Feature BYOD (User Enrollment) Company-Owned (Supervised)
Personal data visible to IT No No
Work apps managed Yes Yes
Full device wipe No (work data only) Yes
App restrictions Limited Full
Silent app install No Yes