Add Website Monitoring service page

Services/Website_Monitoring.md

@@ -0,0 +1,45 @@
+# Website Monitoring
+
+**Last Updated:** 2026-02-06
+
+## What We Monitor
+
+digiBandit monitors client websites for availability and traffic health using a two-layer approach:
+
+1. **Traffic Analysis** - We track visitor patterns using privacy-friendly analytics. When a site that normally receives regular traffic suddenly drops to zero, that's often an early warning sign of a problem (broken pages, SSL issues, CDN problems, DNS failures).
+
+2. **HTTP Health Checks** - When a traffic anomaly is detected, we automatically verify the site is reachable. This confirms whether the issue is a real outage or just a quiet day.
+
+## How Alerts Work
+
+When our system detects a potential issue:
+
+- The site's traffic pattern is compared against its 7-day baseline
+- If traffic has dropped to zero on a site that normally gets visitors, an HTTP check runs
+- If the HTTP check also fails, the team is alerted immediately
+- We investigate and begin remediation, often before anyone notices the site is down
+
+## What Triggers an Alert
+
+| Condition | Action |
+|-----------|--------|
+| Normal traffic, site responds | No action needed |
+| Low-traffic site (< 5 visitors/day) | Monitored but excluded from anomaly alerts |
+| Traffic drop + site responds | Flagged as warning, investigated |
+| Traffic drop + site unreachable | Alert sent to team, immediate investigation |
+
+## Check Frequency
+
+| Check Type | Frequency | Coverage |
+|------------|-----------|----------|
+| Traffic analysis | Every 4 hours | All client websites with analytics |
+| HTTP health checks | On-demand (when anomaly detected) | Flagged sites only |
+| Infrastructure monitoring | Every 5 minutes | digiBandit internal services |
+
+## Status Page
+
+A live status page is maintained at `Services/Website_Status.md` in this repository. It is updated automatically every 4 hours with the current health of all monitored sites.
+
+## Questions?
+
+Contact digiBandit at (506) 404-0055 or through your usual support channel.