From 1a611fdd827f70b4152a7d4d4cd2112460139a08 Mon Sep 17 00:00:00 2001 From: Joey King Date: Fri, 6 Feb 2026 17:19:40 +0000 Subject: [PATCH] Add Website Monitoring service page --- Services/Website_Monitoring.md | 45 ++++++++++++++++++++++++++++++++++ 1 file changed, 45 insertions(+) create mode 100644 Services/Website_Monitoring.md diff --git a/Services/Website_Monitoring.md b/Services/Website_Monitoring.md new file mode 100644 index 0000000..e8a47be --- /dev/null +++ b/Services/Website_Monitoring.md @@ -0,0 +1,45 @@ +# Website Monitoring + +**Last Updated:** 2026-02-06 + +## What We Monitor + +digiBandit monitors client websites for availability and traffic health using a two-layer approach: + +1. **Traffic Analysis** - We track visitor patterns using privacy-friendly analytics. When a site that normally receives regular traffic suddenly drops to zero, that's often an early warning sign of a problem (broken pages, SSL issues, CDN problems, DNS failures). + +2. **HTTP Health Checks** - When a traffic anomaly is detected, we automatically verify the site is reachable. This confirms whether the issue is a real outage or just a quiet day. + +## How Alerts Work + +When our system detects a potential issue: + +- The site's traffic pattern is compared against its 7-day baseline +- If traffic has dropped to zero on a site that normally gets visitors, an HTTP check runs +- If the HTTP check also fails, the team is alerted immediately +- We investigate and begin remediation, often before anyone notices the site is down + +## What Triggers an Alert + +| Condition | Action | +|-----------|--------| +| Normal traffic, site responds | No action needed | +| Low-traffic site (< 5 visitors/day) | Monitored but excluded from anomaly alerts | +| Traffic drop + site responds | Flagged as warning, investigated | +| Traffic drop + site unreachable | Alert sent to team, immediate investigation | + +## Check Frequency + +| Check Type | Frequency | Coverage | +|------------|-----------|----------| +| Traffic analysis | Every 4 hours | All client websites with analytics | +| HTTP health checks | On-demand (when anomaly detected) | Flagged sites only | +| Infrastructure monitoring | Every 5 minutes | digiBandit internal services | + +## Status Page + +A live status page is maintained at `Services/Website_Status.md` in this repository. It is updated automatically every 4 hours with the current health of all monitored sites. + +## Questions? + +Contact digiBandit at (506) 404-0055 or through your usual support channel.