def3405e39
Structure: - Services/ (22 docs) - Device mgmt, VoIP, MDM, etc. - Products/ (10 docs) - dataBack, Huntress, BitWarden, etc. - Security/ (6 docs) - Cyber insurance, PAM, awareness - Backup/ (4 docs) - Recovery, disaster planning - Policies/ (7 docs) - BYOD, user mgmt, credentials - Legal/ (5 docs) - MSA, agreements, warranties - Getting Started/ (8 docs) - Welcome, contact, tickets
109 lines
2.6 KiB
Markdown
109 lines
2.6 KiB
Markdown
# Repair Services
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Fast, reliable, and transparent repair services for all your electronics. From simple fixes to complex micro-soldering repairs.
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---
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## What We Repair
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### Computers & Laptops
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- Desktops, laptops, all-in-ones (Windows, Mac, Linux)
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- Hardware repairs: screens, keyboards, batteries, charging ports, fans
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- Performance issues: slow boot, overheating, crashes
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- Virus/malware removal and cleanup
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- Data recovery and migration
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### Mobile Devices
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- Phones and tablets (iPhone, Android, iPad)
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- Screen replacements
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- Battery replacements
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- Charging port repairs
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- Water damage assessment
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### Gaming Consoles
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- PlayStation, Xbox, Nintendo Switch
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- Disc drive issues
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- Overheating and fan replacement
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- HDMI port repairs
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- Controller repairs
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### Other Electronics
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- Printers and peripherals
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- Networking equipment
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- Smart home devices
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- Custom/specialty repairs (ask us)
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---
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## How It Works
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1. **Drop Off or Ship**
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- Walk in during business hours, or ship your device to us
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- Describe the issue and we'll document everything at intake
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2. **Diagnosis**
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- Our technicians evaluate your device
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- You receive a detailed quote before any work begins
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3. **Approval**
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- No surprises—we only proceed with your approval
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- If we find additional issues, we'll contact you first
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4. **Repair**
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- Work performed by experienced technicians
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- Quality parts and proper tools
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5. **Testing & Pickup**
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- Device tested to verify the repair
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- You're notified when it's ready
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---
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## Pricing
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| Service | Starting At |
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|---------|-------------|
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| Diagnostic (waived if repair proceeds) | $45 |
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| Virus/Malware Removal | $95 |
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| OS Reinstall | $95 |
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| Screen Replacement (laptops) | $150+ |
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| Screen Replacement (phones) | $80+ |
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| Battery Replacement | $60+ |
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| Data Recovery | $95+ |
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| Board-Level Repair | Quoted |
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*Prices vary by device and parts required. All repairs quoted before work begins.*
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---
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## Warranty
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- **1 Year** warranty on labor (our workmanship)
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- **90 Days to Manufacturer Warranty** on parts we install
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- Lifetime labor warranty for PDM members
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See our full [Warranty Policy](Warranty_Returns_and_Exchange_Policy.md) for details.
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---
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## Repair Terms
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By submitting a device for repair, you agree to our [Standard Repair Agreement](Standard_Repair_Agreement.md), which covers:
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- Service authorization
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- Pricing and payment terms
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- Data responsibility
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- Abandoned device policy
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- Liability limitations
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---
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## Book a Repair
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**Walk-In**: 607 St George Blvd, Suite 103, Moncton NB
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- Mon–Sat: 12 PM – 5 PM (walk-in hours)
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**Online**: Submit a ticket at [portal.dbits.ca](https://portal.dbits.ca)
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**Phone**: (506) 404-0055
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**Email**: hey@dbits.ca
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