digiDocs/Services/Website_Monitoring.md
Joey King 1a611fdd82
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Website Monitoring

Last Updated: 2026-02-06

What We Monitor

digiBandit monitors client websites for availability and traffic health using a two-layer approach:

  1. Traffic Analysis - We track visitor patterns using privacy-friendly analytics. When a site that normally receives regular traffic suddenly drops to zero, that's often an early warning sign of a problem (broken pages, SSL issues, CDN problems, DNS failures).

  2. HTTP Health Checks - When a traffic anomaly is detected, we automatically verify the site is reachable. This confirms whether the issue is a real outage or just a quiet day.

How Alerts Work

When our system detects a potential issue:

  • The site's traffic pattern is compared against its 7-day baseline
  • If traffic has dropped to zero on a site that normally gets visitors, an HTTP check runs
  • If the HTTP check also fails, the team is alerted immediately
  • We investigate and begin remediation, often before anyone notices the site is down

What Triggers an Alert

Condition Action
Normal traffic, site responds No action needed
Low-traffic site (< 5 visitors/day) Monitored but excluded from anomaly alerts
Traffic drop + site responds Flagged as warning, investigated
Traffic drop + site unreachable Alert sent to team, immediate investigation

Check Frequency

Check Type Frequency Coverage
Traffic analysis Every 4 hours All client websites with analytics
HTTP health checks On-demand (when anomaly detected) Flagged sites only
Infrastructure monitoring Every 5 minutes digiBandit internal services

Status Page

A live status page is maintained at Services/Website_Status.md in this repository. It is updated automatically every 4 hours with the current health of all monitored sites.

Questions?

Contact digiBandit at (506) 404-0055 or through your usual support channel.