Joey King
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| title | description | category | tags | permalink | ||
|---|---|---|---|---|---|---|
| Repair Services | Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions. | services |
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go.dbits.ca/dd/repair |
Repair Services
Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.
What We Fix
Computing
- Laptops & Desktops
- Custom-built PCs
Entertainment
- TVs & Monitors
- Game Consoles
Pro Audio
- PA Systems
- Amps & Mixers
Networking
- Routers & Switches
- Access Points
Household
- Coffee Machines
- Vacuums
Specialty
- Drones & GPS
- Vintage Electronics
Mobile Devices
We don't repair smartphones or iPads. Visit our trusted partner: Atlantic Cellphone Repair (ACPR) 353 St. George Street, Suite 101, Moncton NB | (506) 874-3838
How It Works
- Drop Off & Diagnose - Bring your device in, pay the $60 diagnostic fee (tax included). We diagnose it and send you a same-day report with exactly what's wrong and an estimate to fix it.
- Approve & Repair - You approve the estimate, we order parts and complete the repair. Most repairs done in 3 business days. Your diagnostic fee is already included in the repair quote.
- Pay & Collect - We notify you when ready. Pay your invoice and pick up your fixed device with warranty documentation.
Pricing
Standard Repair
| Item | Price |
|---|---|
| Diagnostic Fee | $60 (tax included — same-day report & estimate) |
| Repairs Start At | $200 (diagnostic included, covers up to 3 hours of labor) |
| Additional Labor | $60/hr (after 3 hours) |
| Parts | Quoted separately |
Additional Services
| Service | Price |
|---|---|
| On-Site Surcharge | +$30/hr |
| Travel (over 50km round trip) | $1/km |
| Emergency Rate | $120/hr |
Emergency Hours: Weekdays before 8am or after 8pm, weekends and holidays.
PDM Member Rate ($15/mo)
- No diagnostic fee, no minimum — just pay for time + parts
- Skip the $60 diagnostic fee
- Skip the $200 minimum
- Priority scheduling
- Lifetime warranty on repairs (while subscribed)
- Labor rate: $60/hr
Data Recovery & Media Conversion
Data Recovery
| Service | Price |
|---|---|
| Diagnostic Fee | $60 (tax included — credited toward recovery. No data, no charge on recovery fee.) |
| Minor Lab Recovery | $500 (deleted files, formatted drives, few bad sectors) |
| Medium Lab Recovery | $900 (bad sectors, minor firmware/electronics damage) |
| Major Lab Recovery | $1,450 (damaged heads, seized motor, failing NAND) |
No Data, No Charge: If we can't recover your data, you only pay the $60 diagnostic fee.
+$500 Additional Fees: Previously opened drives, decryption required, mobile devices/RAID arrays, rush service.
Media Conversion
| Service | Price |
|---|---|
| First Item | $60 (VHS, DVD, tapes, photos to digital) |
| Additional Items | $5 each |
| Digital to Physical | $5 + media cost |
Supported Formats: VHS, VHS-C, Hi8, MiniDV, audio cassettes, reel-to-reel, photos, slides, negatives, DVD/CD.
Timeline
- Diagnostic: Within one business day report & estimate
- Repair Work: Most repairs completed in 3 business days
- Parts Arrival: 3-21 days depending on availability
Warranty
| Type | Coverage | Duration |
|---|---|---|
| Labor | Same issue recurring | 1 year (Lifetime for PDM members) |
| Products | Defective items from us | Manufacturer warranty |
| Installed Parts | Installation labor only | Same as service |
Not Covered
- Accidental damage (drops, spills)
- Misuse or neglect after repair
- Software issues post-repair
- Third-party repairs or modifications
- Data loss (backup before service!)
- Liquid damage repairs (corrosion risk)
Important Terms
- Data & Backups: BACKUP YOUR DATA - We're not liable for loss. Fresh OS installs ERASE ALL DATA.
- Repair Risks: Some repairs carry inherent risk. Vintage devices (5+ years): Customer risk.
- Diagnostic Fee: $60, tax included. Included in your repair quote if you proceed. Covers the assessment if you decline.
- Estimates: Parts quotes valid 14 days, service quotes valid 30 days.
- Storage: Free first 30 days, $5/day after, device forfeited after 60 days.
Payment Options
- Interac e-Transfer: pay@dbits.ca (preferred)
- Credit/Debit: Online, in-store, or phone
- Cash: In-store only
Book a Repair
Location: 607 St George Blvd, Suite 103, Moncton NB
Phone: (506) 404-0055
Hours: Open every day 12pm-5pm | Walk-ins welcome
Email: hey@dbits.ca
Online: Submit a ticket at portal.dbits.ca