Regenerate Documentation Index / regenerate-index (push) Failing after 8s

Details

fix: align diagnostic fee ($50) and abandoned device timeline (30 days) with Fix Flow Guide

Part of single-source-of-truth documentation architecture implementation.
- Changed diagnostic fee from $45 to $50
- Changed abandoned device timeline from 90 days to 30 days

2026-01-31 10:24:20 -04:00

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Standard Repair Agreement

This agreement outlines the terms and conditions for repair services provided by digiBandit IT Services.

Service Authorization

By submitting a device for repair, you authorize digiBandit to:

Diagnose the reported issue(s)
Perform necessary repairs as quoted and approved
Test the device to verify repair completion
Contact you regarding findings, recommendations, or additional issues discovered

Diagnostic Fee

Standard diagnostic: $50 (waived if repair proceeds)
Advanced diagnostic (data recovery, board-level): Quoted per case
Diagnostic fees are non-refundable if repair is declined

Repair Process

Intake: Device received, issue documented, intake form completed
Diagnosis: Technician evaluates device and identifies issue(s)
Quote: You receive a repair quote for approval
Approval: Repair proceeds only after your written or verbal approval
Repair: Work performed by certified technicians
Testing: Device tested to verify successful repair
Pickup: You're notified when device is ready for pickup

Pricing & Payment

All quotes are estimates; final price may vary if additional issues are discovered
Additional work requires your approval before proceeding
Payment is due upon pickup
Accepted methods: Cash, Debit, Credit Card, e-Transfer

Warranty

Type	Coverage	Duration
Labor	Our workmanship on the repair performed	1 year
Parts	Defects in parts we install	Manufacturer warranty or 90 days

Warranty does not cover:

Physical damage after repair
Liquid damage after repair
Issues unrelated to the original repair
Devices repaired elsewhere after our service
Software issues (unless part of original repair)

Data & Privacy

Your data is your responsibility: Back up your data before submitting your device
digiBandit is not responsible for data loss during repair
We do not access personal files unless required for testing
Devices may be wiped if necessary for repair (with your approval)

Abandoned Devices

Devices not picked up within 30 days of completion notification may be:

Considered abandoned property
Recycled or disposed of
Used to offset repair costs

We will attempt to contact you at least 3 times before considering a device abandoned.

Liability

Maximum liability is limited to the repair cost charged
digiBandit is not liable for pre-existing conditions, undisclosed damage, or issues unrelated to our repair
We are not responsible for data loss—always maintain backups

Device Condition

By submitting your device, you confirm:

You own the device or have authorization to request repairs
You have disclosed all known issues and damage
The device is not stolen or subject to legal dispute

Agreement

By submitting a device for repair, you acknowledge that you have read, understood, and agree to the terms outlined in this Standard Repair Agreement.

For questions or concerns, contact us at hey@dbits.ca or (506) 404-0055.

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