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| Infrastructure Management | Your network is the backbone of your business. Infrastructure Management services ensure your routers, switches, access points, and firewalls are configured correctly, monitored continuously, and u... | services |
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Infrastructure Management
Your network is the backbone of your business. Infrastructure Management services ensure your routers, switches, access points, and firewalls are configured correctly, monitored continuously, and updated regularly.
Service Tiers
We offer three levels of infrastructure management to match your needs:
| Tier | What's Included |
|---|---|
| Basic | Network monitoring and alerting only |
| Standard | Basic + full network management, configuration, and support |
| Fully Managed | Standard + firewall management included |
View pricing and bundling options
What's Included
All Tiers
- Network Monitoring: 24/7 uptime monitoring of your network devices
- Alerting: Immediate notification when devices go offline or show issues
- Documentation: Network diagrams and configuration records in your portal
Standard & Fully Managed
- Configuration Management: We configure and maintain your network devices
- Firmware Updates: Regular updates to keep devices secure
- Performance Optimization: Tuning for optimal speed and reliability
- Troubleshooting: When something's wrong, we diagnose and fix it
- Change Management: Need a new VLAN, guest network, or SSID? We handle it
Fully Managed Only
- Firewall Management: Full configuration and management of your firewall included (no separate firewall fee)
- Security Policy Management: Firewall rules, port forwarding, VPN configuration
- Threat Monitoring: Active monitoring for suspicious network activity
Infrastructure Add-Ons
Enhance your network with these optional services:
| Add-On | Description |
|---|---|
| Firewall | Managed firewall (if not on Fully Managed tier) |
| Backup Internet | LTE failover connection for business continuity |
| dbitsDNS | DNS-level filtering and security (multiple tiers available) |
| Domain + Cloudflare | Domain management with DNS, SSL, and Cloudflare protection |
| Hosting | Website hosting on WHC or Hetzner infrastructure |
What We Manage
Network Devices
- Routers: TP-Link Omada, Ubiquiti, pfSense, and others
- Switches: Managed and unmanaged switches
- Access Points: Wi-Fi infrastructure
- Firewalls: pfSense, OPNsense, Omada Gateway
Network Services
- VLANs: Network segmentation for security and organization
- Guest Networks: Isolated Wi-Fi for visitors
- VPN: Site-to-site and remote access VPN connections
- DNS: Internal DNS and filtering via dbitsDNS
How It Works
We deploy and configure network devices using our standardized approach:
- Site Survey: Understand your space and requirements
- Design: Create a network plan that fits your needs
- Deployment: Install and configure all equipment
- Monitoring: Add devices to our monitoring platform
- Documentation: Record everything in your portal
For ongoing management, we:
- Monitor device health and connectivity 24/7
- Apply firmware updates during maintenance windows
- Respond to alerts and resolve issues proactively
- Make configuration changes as your needs evolve
blueBox (Turnkey Network Solution)
For small to medium businesses, we offer blueBox - a complete network-in-a-box solution:
- Pre-configured router with firewall
- Managed switches
- Enterprise Wi-Fi access points
- Optional on-site backup server
- Full monitoring and management included
blueBox is ideal for businesses that want enterprise-grade networking without the complexity.
What We Need From You
- Physical access to network equipment (or coordination for access)
- Approval for maintenance windows
- Notification of any changes to your space or requirements
Questions?
- Portal: portal.dbits.ca
- Email: hey@dbits.ca
- Phone: 506-404-0055
- Text: 506-404-0055
Or visit dbits.ca/contact to reach us.