Joey King
a3e72d9fd7
Some checks are pending
Regenerate Documentation Index / regenerate-index (push) Waiting to run
166 lines
4.5 KiB
Markdown
166 lines
4.5 KiB
Markdown
---
|
|
title: Repair Services
|
|
description: Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.
|
|
category: services
|
|
tags: [repair, services]
|
|
permalink: go.dbits.ca/dd/repair
|
|
---
|
|
|
|
# Repair Services
|
|
|
|
Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.
|
|
|
|
---
|
|
|
|
## What We Fix
|
|
|
|
### Computing
|
|
- Laptops & Desktops
|
|
- Custom-built PCs
|
|
|
|
### Entertainment
|
|
- TVs & Monitors
|
|
- Game Consoles
|
|
|
|
### Pro Audio
|
|
- PA Systems
|
|
- Amps & Mixers
|
|
|
|
### Networking
|
|
- Routers & Switches
|
|
- Access Points
|
|
|
|
### Household
|
|
- Coffee Machines
|
|
- Vacuums
|
|
|
|
### Specialty
|
|
- Drones & GPS
|
|
- Vintage Electronics
|
|
|
|
### Mobile Devices
|
|
We don't repair smartphones or iPads. Visit our trusted partner:
|
|
**Atlantic Cellphone Repair (ACPR)**
|
|
353 St. George Street, Suite 101, Moncton NB | (506) 874-3838
|
|
|
|
---
|
|
|
|
## How It Works
|
|
|
|
1. **Drop Off & Diagnose** - Bring your device in, pay the $60 diagnostic fee (tax included). We diagnose it and send you a same-day report with exactly what's wrong and an estimate to fix it.
|
|
2. **Approve & Repair** - You approve the estimate, we order parts and complete the repair. Most repairs done in 3 business days. Your diagnostic fee is already included in the repair quote.
|
|
3. **Pay & Collect** - We notify you when ready. Pay your invoice and pick up your fixed device with warranty documentation.
|
|
|
|
---
|
|
|
|
## Pricing
|
|
|
|
### Standard Repair
|
|
|
|
| Item | Price |
|
|
|------|-------|
|
|
| Diagnostic Deposit | $50 (non-refundable, includes report & estimate within 24hrs) |
|
|
| Repair Minimum | $180 total (includes deposit, covers initial labor) |
|
|
| Additional Labor | $60/hr (after minimum is exhausted) |
|
|
| Parts | Quoted separately (deposit required for parts over $50) |
|
|
|
|
### Additional Services
|
|
|
|
| Service | Price |
|
|
|---------|-------|
|
|
| On-Site Surcharge | +$30/hr |
|
|
| Travel (over 50km round trip) | $1/km |
|
|
| Emergency Rate | $120/hr |
|
|
|
|
**Emergency Hours:** Weekdays before 8am or after 8pm, weekends and holidays.
|
|
|
|
### PDM Member Rate ($15/mo)
|
|
|
|
- No deposit, no minimum - just pay for time + parts
|
|
- Skip the $50 deposit
|
|
- Skip the $180 minimum
|
|
- Priority scheduling
|
|
- Lifetime warranty on repairs (while subscribed)
|
|
- Labor rate: $60/hr
|
|
|
|
---
|
|
|
|
## Data Recovery & Media Conversion
|
|
|
|
### Data Recovery
|
|
|
|
| Service | Price |
|
|
|---------|-------|
|
|
| In-House Recovery | $250 (diagnostics, estimates, file lists - non-refundable) |
|
|
| Minor Lab Recovery | $500 (deleted files, formatted drives, few bad sectors) |
|
|
| Medium Lab Recovery | $900 (bad sectors, minor firmware/electronics damage) |
|
|
| Major Lab Recovery | $1,450 (damaged heads, seized motor, failing NAND) |
|
|
|
|
**+$500 Additional Fees:** Previously opened drives, decryption required, mobile devices/RAID arrays, rush service.
|
|
|
|
### Media Conversion
|
|
|
|
| Service | Price |
|
|
|---------|-------|
|
|
| First Item | $50 (VHS, DVD, tapes, photos to digital) |
|
|
| Additional Items | $5 each |
|
|
| Digital to Physical | $5 + media cost |
|
|
|
|
**Supported Formats:** VHS, VHS-C, Hi8, MiniDV, audio cassettes, reel-to-reel, photos, slides, negatives, DVD/CD.
|
|
|
|
---
|
|
|
|
## Timeline
|
|
|
|
- **Diagnostic:** Report & estimate within 24 hours of drop-off
|
|
- **Repair Work:** Most repairs completed in 3 business days
|
|
- **Parts Arrival:** 3-21 days depending on availability
|
|
|
|
---
|
|
|
|
## Warranty
|
|
|
|
| Type | Coverage | Duration |
|
|
|------|----------|----------|
|
|
| Labor | Same issue recurring | 1 year (Lifetime for PDM members) |
|
|
| Products | Defective items from us | Manufacturer warranty |
|
|
| Installed Parts | Installation labor only | Same as service |
|
|
|
|
### Not Covered
|
|
- Accidental damage (drops, spills)
|
|
- Misuse or neglect after repair
|
|
- Software issues post-repair
|
|
- Third-party repairs or modifications
|
|
- Data loss (backup before service!)
|
|
- Liquid damage repairs (corrosion risk)
|
|
|
|
---
|
|
|
|
## Important Terms
|
|
|
|
- **Data & Backups:** BACKUP YOUR DATA - We're not liable for loss. Fresh OS installs ERASE ALL DATA.
|
|
- **Repair Risks:** Some repairs carry inherent risk. Vintage devices (5+ years): Customer risk.
|
|
- **Estimates:** Parts quotes valid 14 days, service quotes valid 30 days.
|
|
- **Storage:** Free first 30 days, $5/day after, device forfeited after 60 days.
|
|
|
|
---
|
|
|
|
## Payment Options
|
|
|
|
- **Interac e-Transfer:** pay@dbits.ca (preferred)
|
|
- **Credit/Debit:** Online, in-store, or phone
|
|
- **Cash:** In-store only
|
|
|
|
---
|
|
|
|
## Book a Repair
|
|
|
|
**Location:** 607 St George Blvd, Suite 103, Moncton NB
|
|
|
|
**Phone:** (506) 404-0055
|
|
|
|
**Hours:** By appointment, Mon-Fri 9am-5pm | Walk-in daily 12pm-5pm
|
|
|
|
**Email:** hey@dbits.ca
|
|
|
|
**Online:** Submit a ticket at [portal.dbits.ca](https://portal.dbits.ca)
|