Joey King
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47 lines
2.6 KiB
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47 lines
2.6 KiB
Markdown
---
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title: Patch Management
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description: Effective patch management is crucial for maintaining a robust cybersecurity strategy. digiBandit IT Services, your trusted Managed Service Provider (MSP), offers comprehensive patch management ser...
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category: policies
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tags: [patch, policies]
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permalink: go.dbits.ca/dd/patch-management
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---
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# Patch Management
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Effective patch management is crucial for maintaining a robust cybersecurity strategy. digiBandit IT Services, your trusted Managed Service Provider (MSP), offers comprehensive patch management services to ensure the security of your systems. We utilize JumpCloud’s Chocolaty Package Manager addon and AutoElevate for Privileged Access Management (PAM) request approvals. Read on to understand our simple standard operating procedures for software installation, removal, updates, and modifications.
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## Software Installation/Removal:
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- Chocolaty Package Manager (Automated):
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[Submit a ticket](https://dbits.ca/ticket) with software specifications and requirements.
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- Our team will initiate automated installation via JumpCloud’s Chocolaty Package Manager addon.
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- Manual Installation (Non-Chocolaty software):
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[Create a ticket](https://dbits.ca/ticket) at least one week in advance with software details and requirements.
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- Our team will manually install the software on the specified date.
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## Software Updates:
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- Chocolaty Package Manager (Automated):
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Weekly updates are performed automatically on Wednesdays.
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- Our team monitors for critical or security-related patches.
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- Manual updates may be scheduled if necessary for proper installation.
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- Manual Updates (Non-Chocolaty software):
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[Create a ticket](https://dbits.ca/ticket) specifying the software requiring an update.
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- Our team will schedule and manually update the software on the selected date.
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## AutoElevate
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For additional information on our use of [Privileged Access Management (PAM)](https://dbits.ca/docs/public/services-and-offerings/helpdesk-by-digibandit/pam/) request approvals, please refer to our [Documentation](https://dbits.ca/docs/public/services-and-offerings/helpdesk-by-digibandit/pam/).
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digiBandit IT Services provides simple and effective patch management services to safeguard your business. We leverage JumpCloud’s Chocolaty Package Manager addon for automated management and AutoElevate for PAM request approvals. Our standard operating procedures for software installation, removal, updates, and modifications ensure that your systems remain secure and up-to-date. Contact us today to learn more about our patch management services and protect your business against cyber threats.
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