digiDocs/Services/blueBox.md
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Update blueBox to full product suite (Ultra/Web/BOOM/Managed)
2026-03-20 17:50:51 +00:00

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---
title: blueBox
description: Your complete IT stack - server, website, business software, and managed services - in one package from one provider.
category: services
tags: [bluebox, mits, server, website, software, managed-services]
permalink: go.dbits.ca/dd/bluebox
---
# blueBox - Your Complete IT Stack
**One package. One provider. One monthly price.**
---
## What is blueBox?
blueBox is digiBandit's all-in-one IT solution for small and mid-sized businesses. Instead of juggling multiple vendors for your server, website, business software, and IT support, blueBox bundles everything into a single managed package.
We build it. We host it. We manage it. You focus on running your business.
---
## The Four Components
### blueBox Ultra - Server Infrastructure
Your own on-site server running enterprise-grade virtualization. Includes Windows Server, Active Directory, file sharing, automated backups, and a secure VPN tunnel for remote access and monitoring.
### blueBox Web - Custom Website
A modern, mobile-first website built for your business. Includes custom design, domain management, SSL security, email delivery, analytics, and SEO optimization. No templates from page builders - a real website built for performance.
### blueBox BOOM - Business Operations Software
Business Operations Optimization Management. Your own invoicing, quoting, ticketing, client management, scheduling, and reporting tools - customized for how your business actually works. No per-seat SaaS fees.
### blueBox Managed - Full IT Support
Unlimited help desk support, 24/7 monitoring, automated patching, security threat detection, backup management, and quarterly business reviews. Everything you need to keep your technology running smoothly.
---
## What's Included
Every blueBox Managed subscription includes:
- **Unlimited remote support** - Tickets, phone, email
- **24/7 monitoring and alerting** - We know about issues before you do
- **Automated patching** - Windows and third-party updates managed for you
- **Endpoint security** - Threat detection, response, and remediation
- **Backup management** - Daily snapshots with off-site copies
- **Network management** - Firewall, switches, VPN, DNS security
- **User management** - Onboarding, offboarding, password resets
- **Asset tracking** - Full inventory of your hardware and software
- **Documentation** - Network diagrams, credentials, configs in your portal
- **Quarterly business reviews** - Strategic IT planning meetings
---
## Pricing
### Monthly
| | Per User |
|---|---------|
| blueBox Managed (all-inclusive) | $170/month |
*Includes all monitoring, security, backup, support, and management. No hidden fees.*
### One-Time Setup
| Component | Typical Range |
|-----------|--------------|
| blueBox Ultra (server hardware + deployment) | $3,000 - $15,000 |
| blueBox Web (custom website) | $1,500 - $4,000 |
| blueBox BOOM (business software setup) | $500 - $5,000 |
*One-time costs depend on business size and requirements. Detailed quote provided after free consultation.*
### Example: 10-User Business
- **Monthly:** $1,700/month (all IT managed)
- **One-time:** ~$13,500 (server + website + software)
- **Year 1 total:** ~$33,900
Compare that to traditional IT vendors who charge $3,500-$4,500/month plus $60,000-$100,000 in setup costs for the same scope.
---
## How It Works
1. **Discover** - Free consultation to understand your business, current technology, and goals
2. **Design** - We build a custom blueBox package tailored to your needs and budget
3. **Deploy** - 4-6 week deployment of your complete IT stack
4. **Operate** - Ongoing management, support, and optimization
---
## Why digiBandit?
- **Self-hosted** - Your data stays on your server, in your office, under Canadian jurisdiction
- **Local** - Based in Moncton, NB with on-site support available
- **One provider** - No finger-pointing between vendors. We own the entire stack
- **No per-seat software fees** - Enterprise tools we host ourselves, not expensive SaaS subscriptions
- **Proven** - Active deployments across transportation, construction, electrical, and professional services
---
## Frequently Asked Questions
**What size business is blueBox for?**
Businesses with 5-50 employees across most industries outside of heavily regulated sectors.
**Do I need to buy new computers?**
Not necessarily. We assess your existing hardware and only recommend replacements where needed.
**What about my existing software (QuickBooks, Office, etc.)?**
blueBox integrates with your existing tools. We don't replace what's working - we fill the gaps and add what's missing.
**Can I start with just one component?**
Yes. While the full stack delivers the most value, you can start with any individual component and add more later.
**What happens if I need on-site help?**
On-site visits are available at $125/hour. Most issues are resolved remotely, but we're local and available.
**Is there a contract?**
We recommend a 12-month commitment for full deployment and optimization, but we don't lock you in with punitive terms.
---
## Get Started
Ready to simplify your IT? Contact us for a free consultation.
**Phone:** 506-988-9243 (call) | 506-404-0055 (text)
**Email:** hey@dbits.ca
**Web:** [dbits.ca/bluebox](https://dbits.ca/bluebox)
**Portal:** [portal.dbits.ca](https://portal.dbits.ca)
---
*digiBandit IT Services - Moncton, NB - Since 2016*