dbits-db a9fc9bc400

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Add documentation metadata system for joeyking search

- Add .docs-index.json machine-readable index (73 docs)
- Add YAML frontmatter to all documentation files
- Add README.md to each folder with table of contents
- Update CLAUDE.md with metadata schema documentation

2026-01-28 17:46:50 -04:00

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description

Contact

Overview

digiBandit offers multiple contact methods, with the ticketing system being the preferred option for fastest response times.

Availability by Method

Break/Fix (Repair Services)

Storefront & Walk-in: Mon–Sat, 9 AM–5 PM
After-hours support available via custom agreement

Contact Methods

Ticketing System (Recommended)

Platforms: dbits.ca/ticket, portal.dbits.ca, digiBandit Tray Utility
Submit requests through forms and track status on customer portal
Ideal for: tickets, service requests, planning
Includes access to internal documentation
Hours: Mon–Sat, 9 AM–5 PM

Phone: (506) 404-0055

Redirects to Google Voice auto attendant at (506) 248-8023
Hours: Mon–Sat, 9 AM–5 PM
System includes welcome message, special announcements, ring group distribution to staff, and voicemail

Email

Address: hey@dbits.ca
Include detailed information for faster resolution
Best for: tickets, service requests, planning

Live Chat

Integrated in support software tray menu
Real-time communication with representatives
Best for: quick questions and support walkthroughs
Hours: Mon–Sat, 9 AM–5 PM

In-Person Meetings

Book at dbits.ca/contact
Location: 607 St George Blvd, Suite 103, Moncton, NB E1E 2C2
Best for: consultations, assessments, special projects
By request based on type, duration, and agreement

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