digiDocs/Services/blueBox.md
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blueBox: three-layer product framing - hardware, software, service
2026-03-20 20:02:02 +00:00

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---
title: blueBox
description: Hardware. Software. Service. The digital black box for your business.
category: services
tags: [bluebox, infrastructure, managed-it]
permalink: go.dbits.ca/dd/bluebox
---
# blueBox
**Hardware. Software. Service. One product.**
The digital black box for your business. A server you own, loaded with the software your business needs, managed by the people who built it. Every blueBox is different because every business is different.
---
## What's In Your blueBox
### The Hardware
- A server in your office that you own
- Redundant storage - a dead drive doesn't stop your day
- Encrypted off-site backups - your BC/DR is built in
- Secure remote access for your team
- Documented network you can hand to anyone
### The Software
- File sharing configured for your team
- User accounts and permissions set up
- Whatever your business needs to run - we configure it
- Not a template - built around how you actually work
- Works alongside your existing tools (Office 365, QuickBooks, etc.)
### The Service
- 24/7 monitoring - we catch problems before you do
- Security with real humans reviewing threats
- Updates and patching handled for you
- Support when you need it
- Same company that built it manages it - no handoffs
See [Managed IT](/managed/) for more about our managed service.
---
## Pricing
Every blueBox is sized to your business. We quote after a free consultation.
**The Build** - One-time, custom quoted. Hardware, installation, and configuration. You own the hardware.
**The Management** - Monthly, based on your setup. Monitoring, security, support, backups, patching - included as part of your blueBox.
**Growing?** - More users, more storage, second location - we upgrade your blueBox or add another. No starting over.
---
## How It Works
1. **Discover** - We sit down, look at what you've got, figure out what's working and what isn't
2. **Quote** - Clear breakdown of what you're getting and what it costs
3. **Deploy** - We build your blueBox, install it on-site, migrate your data, get your team connected. Timeline depends on scope.
4. **Manage** - We handle the tech from here. You call us when something comes up
---
## Why digiBandit?
- **We run our own tools** - Not reselling someone else's product with a markup
- **Your data stays here** - Infrastructure in your office, backups in Canada
- **Moncton, since 2016** - Not a franchise, not a call centre. We're down the road
- **One number to call** - The company that built it is the company that manages it
- **Owner-operated** - The owner built this and manages your account directly
---
## Common Questions
**What size business is blueBox for?**
Any size. One person or 10,000. The blueBox gets sized to your business. Works for any industry.
**What if my business grows?**
Bigger business, bigger blueBox. We upgrade the hardware, add storage, or deploy another blueBox at a second location. You don't start over.
**Will it work with what I already use?**
Yes. We don't rip out what's working. QuickBooks, Office 365, Google Workspace - it stays. Your blueBox is configured around your existing tools, not instead of them.
**Do I need new computers?**
Probably not. We look at what you have and only suggest replacing machines that genuinely can't keep up.
**Is there a long-term commitment?**
The build is paid upfront and you own the hardware. Ongoing management is a service agreement - details are covered when we quote your setup.
**How long does deployment take?**
Depends on what you need. A straightforward setup could be running in a day. A custom build with specialized software takes longer. We scope the timeline during the quote.
**What happens if we part ways?**
You keep the hardware. It's yours. We hand over all documentation, passwords, and configs clean. No hostage games.
---
## Get In Touch
**Phone:** 506-988-9243 (call) | 506-404-0055 (text)
**Email:** hey@dbits.ca
**Web:** [dbits.ca/bluebox](https://dbits.ca/bluebox)
**Portal:** [portal.dbits.ca](https://portal.dbits.ca)
---
*digiBandit IT Services - Moncton, NB*