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Repair Services Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions. services
repair
services
go.dbits.ca/dd/repair

Repair Services

Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.


What We Fix

Computing

  • Laptops & Desktops
  • Custom-built PCs

Entertainment

  • TVs & Monitors
  • Game Consoles

Pro Audio

  • PA Systems
  • Amps & Mixers

Networking

  • Routers & Switches
  • Access Points

Household

  • Coffee Machines
  • Vacuums

Specialty

  • Drones & GPS
  • Vintage Electronics

Mobile Devices

We don't repair smartphones or iPads. Visit our trusted partner: Atlantic Cellphone Repair (ACPR) 353 St. George Street, Suite 101, Moncton NB | (506) 874-3838


How It Works

  1. Drop Off & Diagnose - Bring your device in, pay the $60 diagnostic fee (tax included). We diagnose it and send you a same-day report with exactly what's wrong and an estimate to fix it.
  2. Approve & Repair - You approve the estimate, we order parts and complete the repair. Most repairs done in 3 business days. Your $60 diagnostic fee is credited toward the repair cost, so you only pay the difference at pickup.
  3. Pay & Collect - We notify you when ready. Pay your invoice and pick up your fixed device with warranty documentation.

Pricing

Standard Repair

Item Price
Diagnostic Fee $60 (tax included — same-day report & estimate, credited toward repair)
Repairs Start At $200 (diagnostic included, covers up to 3 hours of labor)
Additional Labor $60/hr (after 3 hours)
Parts Quoted separately

Additional Services

Service Price
On-Site Surcharge +$30/hr
Travel (over 50km round trip) $1/km
Emergency Rate $120/hr

Emergency Hours: Weekdays before 8am or after 8pm, weekends and holidays.

PDM Member Rate ($15/mo)

  • No diagnostic fee, no minimum — just pay for time + parts
  • Skip the $60 diagnostic fee
  • Skip the $200 minimum
  • Priority scheduling
  • Lifetime warranty on repairs (while subscribed)
  • Labor rate: $60/hr

Data Recovery & Media Conversion

Data Recovery

Service Price
Diagnostic Fee $60 (tax included — credited toward recovery. No data, no charge on recovery fee.)
Minor Lab Recovery $500 (deleted files, formatted drives, few bad sectors)
Medium Lab Recovery $900 (bad sectors, minor firmware/electronics damage)
Major Lab Recovery $1,450 (damaged heads, seized motor, failing NAND)

No Data, No Charge: If we can't recover your data, you only pay the $60 diagnostic fee.

+$500 Additional Fees: Previously opened drives, decryption required, mobile devices/RAID arrays, rush service.

Media Conversion

Service Price
First Item $60 (VHS, DVD, tapes, photos to digital)
Additional Items $5 each
Digital to Physical $5 + media cost

Supported Formats: VHS, VHS-C, Hi8, MiniDV, audio cassettes, reel-to-reel, photos, slides, negatives, DVD/CD.


Timeline

  • Diagnostic: Within one business day report & estimate
  • Repair Work: Most repairs completed in 3 business days
  • Parts Arrival: 3-21 days depending on availability

Warranty

Type Coverage Duration
Labor Same issue recurring 1 year (Lifetime for PDM members)
Products Defective items from us Manufacturer warranty
Installed Parts Installation labor only Same as service

Not Covered

  • Accidental damage (drops, spills)
  • Misuse or neglect after repair
  • Software issues post-repair
  • Third-party repairs or modifications
  • Data loss (backup before service!)
  • Liquid damage repairs (corrosion risk)

Important Terms

  • Data & Backups: BACKUP YOUR DATA - We're not liable for loss. Fresh OS installs ERASE ALL DATA.
  • Repair Risks: Some repairs carry inherent risk. Vintage devices (5+ years): Customer risk.
  • Diagnostic Fee: $60, tax included. Credited toward your repair if you proceed (e.g., $200 repair = $60 already paid + $140 at pickup). Covers the assessment if you decline.
  • Estimates: Parts quotes valid 14 days, service quotes valid 30 days.
  • Storage: Free first 30 days, $10/week after. Devices unclaimed after 90 days become property of digiBandit.

Payment Options

  • Interac e-Transfer: pay@dbits.ca (preferred)
  • Credit/Debit: Online, in-store, or phone
  • Cash: In-store only

Book a Repair

Location: 607 St George Blvd, Suite 103, Moncton NB

Phone: (506) 404-0055

Hours: Open every day 12pm-5pm | Walk-ins welcome

Email: hey@dbits.ca

Online: Submit a ticket at portal.dbits.ca