Joey King
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45 lines
1.9 KiB
Markdown
45 lines
1.9 KiB
Markdown
# Website Monitoring
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**Last Updated:** 2026-02-06
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## What We Monitor
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digiBandit monitors client websites for availability and traffic health using a two-layer approach:
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1. **Traffic Analysis** - We track visitor patterns using privacy-friendly analytics. When a site that normally receives regular traffic suddenly drops to zero, that's often an early warning sign of a problem (broken pages, SSL issues, CDN problems, DNS failures).
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2. **HTTP Health Checks** - When a traffic anomaly is detected, we automatically verify the site is reachable. This confirms whether the issue is a real outage or just a quiet day.
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## How Alerts Work
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When our system detects a potential issue:
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- The site's traffic pattern is compared against its 7-day baseline
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- If traffic has dropped to zero on a site that normally gets visitors, an HTTP check runs
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- If the HTTP check also fails, the team is alerted immediately
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- We investigate and begin remediation, often before anyone notices the site is down
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## What Triggers an Alert
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| Condition | Action |
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|-----------|--------|
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| Normal traffic, site responds | No action needed |
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| Low-traffic site (< 5 visitors/day) | Monitored but excluded from anomaly alerts |
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| Traffic drop + site responds | Flagged as warning, investigated |
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| Traffic drop + site unreachable | Alert sent to team, immediate investigation |
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## Check Frequency
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| Check Type | Frequency | Coverage |
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|------------|-----------|----------|
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| Traffic analysis | Every 4 hours | All client websites with analytics |
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| HTTP health checks | On-demand (when anomaly detected) | Flagged sites only |
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| Infrastructure monitoring | Every 5 minutes | digiBandit internal services |
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## Status Page
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A live status page is maintained at `Services/Website_Status.md` in this repository. It is updated automatically every 4 hours with the current health of all monitored sites.
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## Questions?
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Contact digiBandit at (506) 404-0055 or through your usual support channel.
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