Patch Management

Keeping software up-to-date is one of the most effective ways to prevent security breaches. digiBandit manages patching for all devices under our managed services so you don't have to think about it.

What We Patch

Operating Systems - Windows updates, macOS updates, and Linux packages
Third-Party Software - Browsers, productivity tools, runtimes, and common business applications
Firmware - Network equipment firmware updates during maintenance windows

How It Works

Automated Patching

Our monitoring platform (Tactical RMM) handles patch deployment across all managed devices:

Windows Updates are applied on a managed schedule with automatic reboots during off-hours when required
Third-party applications are updated automatically via our software management policies
Critical security patches are prioritized and deployed as soon as possible after release

Manual Patching

Some updates require manual intervention:

Line-of-business software that requires testing before deployment
Major OS upgrades that may affect workflows
Custom applications with vendor-specific update procedures

For these, submit a ticket with the software details and we'll coordinate an update window.

Patch Schedule

Type	Frequency	Window
Windows Updates	Weekly	Wednesday evenings
Third-Party Apps	Weekly	Automated
Critical Security	ASAP	Within 24 hours of release
Firmware	As needed	Scheduled maintenance window

Privilege Access Management

If you need to install or update software that requires administrator permissions, our privilege access management system lets you request elevation without needing full admin credentials. See Privilege Access Management for details.

What's Included

Patch management is included in Standard and Fully Managed device management tiers at no additional cost. See Device Management for tier details.

Questions?

Phone: (506) 404-0055
Email: hey@dbits.ca
Portal: portal.dbits.ca

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