digiDocs/Getting Started/Install_Monitoring_Agent.md
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Add monitoring agent install guide for client onboarding
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title description category tags
Install Monitoring Agent How to install the digiBandit monitoring agent on your Windows, Mac, or Linux computer. getting-started
getting_started
onboarding
monitoring

Install Monitoring Agent

The digiBandit monitoring agent keeps your computer healthy and secure. Once installed, it runs quietly in the background and lets our team monitor for issues, push updates, and provide remote support when you need it.

Installation takes about 2 minutes and does not require a restart.


Windows

  1. Open this link in your browser: go.dbits.ca/rmm-win64
  2. A file will download automatically. Run it.
  3. If prompted by Windows Defender or SmartScreen, click More info, then Run anyway.
  4. The installer will finish on its own. No further action is needed.

Mac

  1. Open Terminal (search for "Terminal" in Spotlight, or find it in Applications > Utilities).
  2. Paste this command and press Enter:
curl -sL go.dbits.ca/rmm-mac | sudo bash
  1. Enter your Mac password when prompted (you will not see characters as you type, that is normal).
  2. The installer will finish on its own. No further action is needed.

This works on both Intel and Apple Silicon Macs.


Linux

  1. Open a terminal via SSH or direct console (not a graphical desktop session).
  2. Run this command:
curl -sL go.dbits.ca/rmm-linux | sudo bash
  1. The installer will finish on its own. No further action is needed.

Supports x86_64, ARM64, and i686 architectures. Requires systemd.


What Happens Next

Your computer will appear in our management system within a few minutes. From there, we can:

  • Monitor your computer's health (disk space, updates, performance)
  • Push security updates and patches
  • Provide remote support when you need help

You do not need to do anything else. The agent runs automatically in the background.


Need Help?

If you run into any issues during installation, reach out to us: