9159ba9e77
Add permalink: go.dbits.ca/dd/gs/contact
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2026-02-06 21:41:45 +00:00
f3718d2f27
Add permalink: go.dbits.ca/dd/after-hours-support
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2026-02-06 21:41:43 +00:00
3fe1f55569
Add go.dbits.ca/dd-cx_portal permalink to frontmatter
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2026-02-06 20:44:56 +00:00
10cefecb7e
Add go.dbits.ca/setup permalink to frontmatter
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2026-02-06 20:44:54 +00:00
2a7e102675
Add BDM install guide for MITS clients
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2026-02-06 20:30:30 +00:00
2063a18892
Add Install Monitoring Agent to Getting Started contents
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2026-02-05 22:09:15 +00:00
aa3d9be76d
Add PowerShell one-liner and uninstall instructions for all platforms
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2026-02-05 22:05:42 +00:00
b6a6797b70
Clarify onboarding workflow: agents land in queue, technician must audit and enroll before any activity
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2026-02-05 22:01:09 +00:00
0969fee03e
Add monitoring agent install guide for client onboarding
Regenerate Documentation Index / regenerate-index (push) Failing after 7s
2026-02-05 21:44:29 +00:00
87584c0d81
Fix hours to match Hours.md authoritative source (Ops: Mon-Fri 8am-8pm, Walk-in: Daily 12pm-5pm)
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2026-01-31 11:04:54 -04:00
71b4074ce7
Fix hours to match Hours.md authoritative source (8am-8pm)
Regenerate Documentation Index / regenerate-index (push) Has been cancelled
2026-01-31 11:04:46 -04:00
dbits-db
a9fc9bc400
Add documentation metadata system for joeyking search
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- Add .docs-index.json machine-readable index (73 docs)
- Add YAML frontmatter to all documentation files
- Add README.md to each folder with table of contents
- Update CLAUDE.md with metadata schema documentation
2026-01-28 17:46:50 -04:00
dbits-db
2ede75069c
docs: Remove old portal guides (merged into Ops_Portal_Guide.md)
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2026-01-27 19:34:13 -04:00
dbits-db
683c8fe027
docs: Add merged Ops Portal Guide
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Combines Welcome_to_your_new_Portal.md and Client_Portal_Guide.md:
- digiBandit branding (ops.dbits.ca, hey@dbits.ca , 506-404-0055)
- Comprehensive structure with tables
- Contact permissions breakdown
- Priority/response times
- Quick reference and glossary
- Streamlined for reference use
2026-01-27 19:33:31 -04:00
dbits-db
cf3d7ef7e2
docs: Convert training guide to reference guide
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- Removed all Day X Exercise training activities
- Removed training-focused language from foreword
- Renamed from Client_Portal_Training_Guide to Client_Portal_Guide
- Now serves as reference documentation, not training curriculum
2026-01-27 19:22:25 -04:00
dbits-db
6a8e94a099
docs: Remove completion checklist from client portal guide
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2026-01-27 19:20:15 -04:00
dbits-db
6eb11b60df
docs: Remove learning path from client portal guide
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2026-01-27 19:18:18 -04:00
dbits-db
42af47539d
docs: Add Client Portal Training Guide v1.0
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2-week OTJ training curriculum for customers:
- Week 1: Portal orientation, tickets, invoices, payments
- Week 2: Assets, documents, domains, contacts, profile
- 5-hour daily practical exercises
- 32 sections with hands-on activities
- Quick reference, glossary, completion checklist
2026-01-27 19:15:45 -04:00
dbits-db
def3405e39
Reorganize into subfolders for easier navigation
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Structure:
- Services/ (22 docs) - Device mgmt, VoIP, MDM, etc.
- Products/ (10 docs) - dataBack, Huntress, BitWarden, etc.
- Security/ (6 docs) - Cyber insurance, PAM, awareness
- Backup/ (4 docs) - Recovery, disaster planning
- Policies/ (7 docs) - BYOD, user mgmt, credentials
- Legal/ (5 docs) - MSA, agreements, warranties
- Getting Started/ (8 docs) - Welcome, contact, tickets
2026-01-24 17:13:47 -04:00
