dbits-db
2ede75069c
docs: Remove old portal guides (merged into Ops_Portal_Guide.md)
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2026-01-27 19:34:13 -04:00
dbits-db
683c8fe027
docs: Add merged Ops Portal Guide
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Combines Welcome_to_your_new_Portal.md and Client_Portal_Guide.md:
- digiBandit branding (ops.dbits.ca, hey@dbits.ca , 506-404-0055)
- Comprehensive structure with tables
- Contact permissions breakdown
- Priority/response times
- Quick reference and glossary
- Streamlined for reference use
2026-01-27 19:33:31 -04:00
dbits-db
cf3d7ef7e2
docs: Convert training guide to reference guide
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- Removed all Day X Exercise training activities
- Removed training-focused language from foreword
- Renamed from Client_Portal_Training_Guide to Client_Portal_Guide
- Now serves as reference documentation, not training curriculum
2026-01-27 19:22:25 -04:00
dbits-db
6a8e94a099
docs: Remove completion checklist from client portal guide
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2026-01-27 19:20:15 -04:00
dbits-db
6eb11b60df
docs: Remove learning path from client portal guide
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2026-01-27 19:18:18 -04:00
dbits-db
42af47539d
docs: Add Client Portal Training Guide v1.0
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2-week OTJ training curriculum for customers:
- Week 1: Portal orientation, tickets, invoices, payments
- Week 2: Assets, documents, domains, contacts, profile
- 5-hour daily practical exercises
- 32 sections with hands-on activities
- Quick reference, glossary, completion checklist
2026-01-27 19:15:45 -04:00
dbits-db
def3405e39
Reorganize into subfolders for easier navigation
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Structure:
- Services/ (22 docs) - Device mgmt, VoIP, MDM, etc.
- Products/ (10 docs) - dataBack, Huntress, BitWarden, etc.
- Security/ (6 docs) - Cyber insurance, PAM, awareness
- Backup/ (4 docs) - Recovery, disaster planning
- Policies/ (7 docs) - BYOD, user mgmt, credentials
- Legal/ (5 docs) - MSA, agreements, warranties
- Getting Started/ (8 docs) - Welcome, contact, tickets
2026-01-24 17:13:47 -04:00
