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28 commits

Author SHA1 Message Date
fc149382e5 Fix abandonment timeline and add storage fee in repair agreement
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2026-03-09 16:57:48 +00:00
7d9b94ad11 Add customer-supplied parts clause to repair agreement
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2026-03-04 16:06:49 +00:00
5a6cc2c82f update Service Response Policy with tiered SLA targets and business hours
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2026-03-03 22:40:19 +00:00
7d6927cafa Add Data Recovery Agreement to Legal index
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2026-03-01 12:57:09 +00:00
a586bc815d Add Data Recovery Agreement to Legal docs
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2026-03-01 12:56:52 +00:00
82c19d36ed Update diagnostic turnaround: same-day → within one business day
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2026-02-25 22:38:46 +00:00
21a330d2a9 Update Repair Agreement: pricing and payment
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2026-02-25 22:18:48 +00:00
3a5ef38dac Update Repair Agreement: repair process steps
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2026-02-25 22:18:44 +00:00
b3e5828265 Update Repair Agreement: diagnostic fee section
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2026-02-25 22:18:40 +00:00
d313a4895f Update legal entity name in MSA liability clause
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2026-02-24 20:18:33 +00:00
6cedbd90f0 Update brand name in MSA service response section
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2026-02-24 20:18:28 +00:00
c6fa0f9083 Update brand name in MSA core services section
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2026-02-24 20:18:21 +00:00
4ee66c327b Update brand name in MSA SSA section
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2026-02-24 20:18:16 +00:00
eb7454f385 Update brand name in MSA body
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2026-02-24 20:18:03 +00:00
a752d52421 Update legal entity name in MSA header
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2026-02-24 20:17:56 +00:00
4b2e1cc01a Update legal entity name: digiBandit IT Services Corp.
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2026-02-24 20:17:48 +00:00
763a8127d8 Update legal entity name: digiBandit IT Services Corp.
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2026-02-24 20:17:39 +00:00
f11eed9801 Flesh out warranty policy: fix malformed table, add returns and exchanges
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2026-02-19 15:54:53 +00:00
a08bdf111a Flesh out Legal.md from stub to proper index page
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2026-02-19 15:54:42 +00:00
15a9b55560 Fix tel: href mismatch, replace Splashtop with Remote Support & Remote Access
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2026-02-19 15:53:25 +00:00
7412239ef8 Add permalink: go.dbits.ca/dd/warranty-returns-and-exchange-policy
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2026-02-06 21:43:25 +00:00
ce0b1812c0 Add permalink: go.dbits.ca/dd/standard-repair-agreement
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2026-02-06 21:42:05 +00:00
14e10b3c01 Add permalink: go.dbits.ca/dd/master-service-agreement
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2026-02-06 21:42:02 +00:00
3acd13652f Add permalink: go.dbits.ca/dd/legal/legal
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2026-02-06 21:42:00 +00:00
56fd28adbd Add permalink: go.dbits.ca/dd/e-waste-collection-agreement
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2026-02-06 21:41:58 +00:00
d661d3b811 fix: align diagnostic fee ($50) and abandoned device timeline (30 days) with Fix Flow Guide
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Part of single-source-of-truth documentation architecture implementation.
- Changed diagnostic fee from $45 to $50
- Changed abandoned device timeline from 90 days to 30 days
2026-01-31 10:24:20 -04:00
dbits-db
a9fc9bc400 Add documentation metadata system for joeyking search
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- Add .docs-index.json machine-readable index (73 docs)
- Add YAML frontmatter to all documentation files
- Add README.md to each folder with table of contents
- Update CLAUDE.md with metadata schema documentation
2026-01-28 17:46:50 -04:00
dbits-db
def3405e39 Reorganize into subfolders for easier navigation
Structure:
- Services/ (22 docs) - Device mgmt, VoIP, MDM, etc.
- Products/ (10 docs) - dataBack, Huntress, BitWarden, etc.
- Security/ (6 docs) - Cyber insurance, PAM, awareness
- Backup/ (4 docs) - Recovery, disaster planning
- Policies/ (7 docs) - BYOD, user mgmt, credentials
- Legal/ (5 docs) - MSA, agreements, warranties
- Getting Started/ (8 docs) - Welcome, contact, tickets
2026-01-24 17:13:47 -04:00