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Update diagnostic turnaround: same-day → within one business day
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Joey King 2026-02-25 22:38:46 +00:00
parent 4711ec7316
commit 82c19d36ed
1 changed files with 2 additions and 2 deletions
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Legal/Standard_Repair_Agreement.md
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@ -23,7 +23,7 @@ By submitting a device for repair, you authorize digiBandit to:
## Diagnostic Fee
- **Standard diagnostic**: $60 (tax included — includes same-day report and estimate)
- **Standard diagnostic**: $60 (tax included — includes within one business day report and estimate)
- **Advanced diagnostic** (data recovery, board-level): Quoted per case
- If you proceed with the repair, your diagnostic fee is already included in the repair quote
- If you decline the repair, the diagnostic fee covers the assessment — nothing else owing
@ -31,7 +31,7 @@ By submitting a device for repair, you authorize digiBandit to:
## Repair Process
1. **Intake**: Device received, issue documented, diagnostic fee collected ($60, tax included)
2. **Diagnosis**: Technician evaluates device and identifies issue(s) same-day
2. **Diagnosis**: Technician evaluates device and identifies issue(s) within one business day
3. **Report & Estimate**: You receive a detailed report and repair estimate for approval
4. **Approval**: Repair proceeds only after your written or verbal approval
5. **Repair**: Work performed by certified technicians (repairs start at $200, diagnostic included)