Add documentation metadata system for joeyking search
- Add .docs-index.json machine-readable index (73 docs) - Add YAML frontmatter to all documentation files - Add README.md to each folder with table of contents - Update CLAUDE.md with metadata schema documentation
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.docs-index.json
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{
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"version": "1.0",
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"repo": "digiDocs",
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"generated": "2026-01-28T21:40:53.098834Z",
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"doc_count": 73,
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"docs": [
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{
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"path": "About/Contact.md",
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"title": "Contact & Context",
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"description": "Real people. Real help. Fast responses, honest answers.",
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"category": "about",
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"tags": [],
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"audience": "customer"
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},
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{
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"path": "Backup/Backup_and_Recovery_Policy.md",
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"title": "Backup & Recovery Policy",
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"description": "",
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"category": "backup",
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"tags": [
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"backup"
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],
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"audience": "customer"
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},
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{
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"path": "Backup/Cloud_Storage_Backblaze_B2.md",
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"title": "Cloud Storage via BackBlaze B2",
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"description": "",
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"category": "backup",
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"tags": [
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"backup"
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],
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"audience": "customer"
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},
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{
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"path": "Backup/Data_Recovery.md",
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"title": "Data Recovery",
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"description": "This is an overview page for digiBandit's Data Recovery service.",
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"category": "backup",
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"tags": [
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"backup"
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],
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"audience": "customer"
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},
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{
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"path": "Backup/Disaster_Recovery_Plan.md",
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"title": "Disaster Recovery Plan",
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"description": "",
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"category": "backup",
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"tags": [
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"backup"
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],
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"audience": "customer"
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},
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{
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"path": "Circuit_Sippy_Our_Signature_Coffee.md",
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"title": "Circuit Sippy – Our Signature Coffee",
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"description": "Locally roasted by **Down East Coffee Roasters**, this exclusive digiBandit blend is included in our subscriptions and available in-store. It’s not just coffee — it’s **mental fuel for makers, game...",
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"category": "root",
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"tags": [],
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"audience": "customer"
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},
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{
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"path": "Getting Started/After_Hours_Support.md",
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"title": "After-Hours Support",
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"description": "",
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"category": "getting-started",
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"tags": [
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"getting_started"
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],
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"audience": "customer"
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},
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{
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"path": "Getting Started/Contact.md",
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"title": "Contact",
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"description": "",
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"category": "getting-started",
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"tags": [
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"getting_started"
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],
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"audience": "customer"
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},
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{
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"path": "Getting Started/Getting_Started_with_Bitwarden.md",
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"title": "Getting Started with Bitwarden",
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"description": "",
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"category": "getting-started",
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"tags": [
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"getting_started",
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"onboarding"
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],
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"audience": "customer"
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},
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{
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"path": "Getting Started/Login_with_GCPW.md",
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"title": "Login with GCPW",
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"description": "Google Credential Provider for Windows (GCPW) allows you to sign in to your Windows computer using your [Google Workspace](Google_Workspace.md) account. This eliminates the need for a separate loca...",
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"category": "getting-started",
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"tags": [
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"getting_started"
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],
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"audience": "customer"
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},
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{
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"path": "Getting Started/Methods_of_Contact.md",
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"title": "Methods of Contact",
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"description": "This document has been consolidated. See [Contact](./Contact.md) for all contact methods and information.",
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"category": "getting-started",
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"tags": [
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"getting_started"
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],
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"audience": "customer"
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},
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{
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"path": "Getting Started/Ops_Portal_Guide.md",
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"title": "Ops Portal Guide",
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"description": "**Version:** 1.0 **Last Updated:** January 2026",
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"category": "getting-started",
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"tags": [
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"getting_started"
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],
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"audience": "customer"
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},
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{
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"path": "Getting Started/Payment_Options.md",
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"title": "Payment Options",
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"description": "The following is a list of payment options that we support.",
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"category": "getting-started",
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"tags": [
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"getting_started"
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],
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"audience": "customer"
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},
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{
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"path": "Getting Started/Tickets_and_Ticketing.md",
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"title": "Tickets & Ticketing",
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"description": "digiBandit is dedicated to providing fast and efficient IT support. Our ticketing process ensures your request reaches the right team member for a quick resolution.",
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"category": "getting-started",
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"tags": [
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"getting_started"
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],
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"audience": "customer"
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},
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{
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"path": "Legal/E-Waste_Collection_Agreement.md",
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"title": "E-Waste Collection Agreement",
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"description": "",
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"category": "legal",
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"tags": [
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"legal",
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"policy"
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],
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"audience": "customer"
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},
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{
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"path": "Legal/Legal.md",
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"title": "Legal – Terms, Conditions, Warranty & More",
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"description": "**Welcome to digiBandit IT Services.** We believe in transparency, clear communication, and standing behind our work.",
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"category": "legal",
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"tags": [
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"legal",
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"policy"
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],
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"audience": "customer"
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},
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{
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"path": "Legal/Master_Service_Agreement.md",
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"title": "Master Service Agreement",
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"description": "**digiBandit IT Services**",
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"category": "legal",
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"tags": [
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"legal",
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"policy"
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],
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"audience": "customer"
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},
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{
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"path": "Legal/Standard_Repair_Agreement.md",
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"title": "Standard Repair Agreement",
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"description": "This agreement outlines the terms and conditions for repair services provided by digiBandit IT Services.",
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"category": "legal",
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"tags": [
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"legal",
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"policy"
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],
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"audience": "customer"
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},
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{
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"path": "Legal/Warranty_Returns_and_Exchange_Policy.md",
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"title": "Warranty, Returns, and Exchange Policy",
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"description": "",
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"category": "legal",
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"tags": [
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"legal",
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"policy"
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],
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"audience": "customer"
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},
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{
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"path": "Policies/Administrative_Credentials.md",
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"title": "Administrative Credentials",
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"description": "",
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"category": "policies",
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"tags": [
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"policies"
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],
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"audience": "customer"
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},
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{
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"path": "Policies/BYOD_Bring_Your_Own_Device.md",
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"title": "BYOD (Bring Your Own Device)",
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"description": "> For the complete policy details, see [BYOD Policy](./BYOD_Policy.md).",
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"category": "policies",
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"tags": [
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"policies"
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],
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"audience": "customer"
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},
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{
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"path": "Policies/BYOD_Policy.md",
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"title": "BYOD Policy",
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"description": "",
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"category": "policies",
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"tags": [
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"policies"
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],
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"audience": "customer"
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},
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{
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"path": "Policies/Business_Specific_Software_Management.md",
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"title": "Business Specific Software Management",
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"description": "",
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"category": "policies",
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"tags": [
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"policies"
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],
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"audience": "customer"
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},
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{
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"path": "Policies/Patch_Management.md",
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"title": "Patch Management",
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"description": "Effective patch management is crucial for maintaining a robust cybersecurity strategy. digiBandit IT Services, your trusted Managed Service Provider (MSP), offers comprehensive patch management ser...",
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"category": "policies",
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"tags": [
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"patch",
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"policies"
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],
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"audience": "customer"
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},
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{
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"path": "Policies/User_Management.md",
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"title": "User Management",
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"description": "> For tier pricing and details, see [User Management Tiers](./User_Management_Tiers.md).",
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"category": "policies",
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"tags": [
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"policies"
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],
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"audience": "customer"
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},
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{
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"path": "Policies/User_Management_Tiers.md",
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"title": "User Management Tiers",
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"description": "> For service overview, see [User Management](./User_Management.md).",
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"category": "policies",
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"tags": [
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"policies"
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],
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"audience": "customer"
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},
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{
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"path": "Products/BitWarden_Password_Manager.md",
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"title": "BitWarden Password Manager",
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"description": "Bitwarden is a cloud-based password management tool that enhances digital security for businesses through various features, such as centralized administration, user access controls, two-factor auth...",
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"category": "products",
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"tags": [
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"bitwarden",
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"products"
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],
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"audience": "customer"
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},
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{
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"path": "Products/Huntress_EDR.md",
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"title": "Huntress EDR",
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"description": "",
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"category": "products",
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"tags": [
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"products"
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],
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"audience": "customer"
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},
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{
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"path": "Products/Local_Products.md",
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"title": "Local Products",
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"description": "At digiBandit IT Services, supporting local isn’t a trend — it’s our foundation. From the tech we repair to the products we sell, the art we feature to the coffee we serve, everything we do is buil...",
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"category": "products",
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"tags": [
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"products"
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],
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"audience": "customer"
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},
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{
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"path": "Products/Play_Music_Legally_With_Soundtrack_Your_Brand.md",
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"title": "Play Music Legally With Soundtrack Your Brand",
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"description": "**Overview**",
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"category": "products",
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"tags": [
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"products"
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],
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"audience": "customer"
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},
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{
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"path": "Products/SMTP2GO.md",
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"title": "SMTP2GO",
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"description": "",
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"category": "products",
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"tags": [
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"products"
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],
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"audience": "customer"
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},
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{
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"path": "Products/dataBack_Discovery.md",
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"title": "dataBack Discovery",
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"description": "",
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"category": "products",
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"tags": [
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"products"
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],
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"audience": "customer"
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},
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{
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"path": "Products/dataBack_by_digiBandit.md",
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"title": "dataBack by digiBandit",
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"description": "Are you concerned about the potential impact of data loss or system downtime on your business? Look no further than dataBack by digiBandit! Our comprehensive business continuity and disaster recove...",
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"category": "products",
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"tags": [
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"products"
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],
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"audience": "customer"
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},
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{
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"path": "Products/dataBack_for_Google_Workspace.md",
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"title": "dataBack for Google Workspace",
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"description": "",
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"category": "products",
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"tags": [
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"google-workspace",
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"products"
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],
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"audience": "customer"
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},
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{
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"path": "Products/dbitsDNS.md",
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"title": "dbitsDNS",
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"description": "dbitsDNS is our DNS filtering service powered by DNSFilter. It blocks malicious websites, phishing attempts, and unwanted content at the network level - before threats ever reach your devices.",
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"category": "products",
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"tags": [
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"products"
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],
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"audience": "customer"
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},
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{
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"path": "README.md",
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"title": "digiDocs",
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"description": "**Customer-facing documentation for digiBandit IT Services.**",
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"category": "root",
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"tags": [],
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"audience": "customer"
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},
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{
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"path": "Security/Cyber_Insurance_Compliance_Assistance.md",
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"title": "Cyber Insurance Compliance Assistance",
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"description": "",
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"category": "security",
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"tags": [
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"compliance",
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"security"
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],
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"audience": "customer"
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},
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{
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"path": "Security/Privilege_Access_Management_PAM.md",
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"title": "Privilege Access Management (PAM)",
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"description": "",
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"category": "security",
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"tags": [
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"pam",
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"security"
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],
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"audience": "customer"
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},
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{
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"path": "Security/Ransomware_Canary.md",
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"title": "Ransomware Canary",
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"description": "",
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"category": "security",
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"tags": [
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"security"
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],
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"audience": "customer"
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},
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{
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"path": "Security/Security_Awareness_Training.md",
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"title": "Security Awareness Training",
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||||||
|
"description": "",
|
||||||
|
"category": "security",
|
||||||
|
"tags": [
|
||||||
|
"security"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Security/Self_Approving_Elevation_Requests.md",
|
||||||
|
"title": "Self-Approving Elevation Requests",
|
||||||
|
"description": "",
|
||||||
|
"category": "security",
|
||||||
|
"tags": [
|
||||||
|
"pam",
|
||||||
|
"security"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Security/Software_VPN.md",
|
||||||
|
"title": "Software VPN",
|
||||||
|
"description": "Are you looking for a reliable and secure VPN service? A software VPN like Tailscale offers safe access to your network resources from anywhere, on any device. With Tailscale, you can quickly and s...",
|
||||||
|
"category": "security",
|
||||||
|
"tags": [
|
||||||
|
"security"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Automations.md",
|
||||||
|
"title": "Business Automations",
|
||||||
|
"description": "Stop doing repetitive tasks manually. We build workflows that connect your systems and automate the boring stuff.",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/CCTV.md",
|
||||||
|
"title": "CCTV",
|
||||||
|
"description": "**Protect Your Business with Cutting-Edge CCTV Solutions**",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"cctv",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Data_Recovery.md",
|
||||||
|
"title": "Data Recovery",
|
||||||
|
"description": "Lost files? Failed drive? We specialize in getting your data back when others say it's gone.",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Device_Management.md",
|
||||||
|
"title": "Device Management",
|
||||||
|
"description": "At the core of our services is a commitment to keeping your computers and devices in prime condition. Our Device Management services ensure peace of mind, knowing that every aspect of your technolo...",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"device",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Digital_Display.md",
|
||||||
|
"title": "Digital Display",
|
||||||
|
"description": "",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Domain_Name_Transfer.md",
|
||||||
|
"title": "Domain Name Transfer",
|
||||||
|
"description": "Request a Domain Transfer to transfer any active domain names to LightHost Web Services (digiBandit IT Services).",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services",
|
||||||
|
"website"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Domain_Services.md",
|
||||||
|
"title": "Domain Services",
|
||||||
|
"description": "At digiBandit IT Services, we understand the critical importance of managing your domains and DNS settings to ensure that your online presence is always available and secure. Our domain and DNS man...",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"network",
|
||||||
|
"services",
|
||||||
|
"website"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Google_Workspace.md",
|
||||||
|
"title": "Google Workspace",
|
||||||
|
"description": "",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Infrastructure_Management.md",
|
||||||
|
"title": "Infrastructure Management",
|
||||||
|
"description": "Your network is the backbone of your business. Infrastructure Management services ensure your routers, switches, access points, and firewalls are configured correctly, monitored continuously, and u...",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"monitoring",
|
||||||
|
"network",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/MDM_Android_Google_Samsung.md",
|
||||||
|
"title": "MDM for Android (Google, Samsung)",
|
||||||
|
"description": "",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"mdm",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/MDM_Mobile_Device_Management.md",
|
||||||
|
"title": "MDM (Mobile Device Management)",
|
||||||
|
"description": "In this section, we will introduce you to Mobile Device Management (MDM).",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"device",
|
||||||
|
"mdm",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/MDM_iOS_iPadOS_Apple.md",
|
||||||
|
"title": "MDM for iOS & iPadOS (Apple)",
|
||||||
|
"description": "",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"mdm",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Managed_IT_Services.md",
|
||||||
|
"title": "Managed IT Services",
|
||||||
|
"description": "Stop fixing problems. Start preventing them. We manage your tech so you can manage your business. Proactive monitoring, real security, and someone who actually picks up the phone.",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"mits",
|
||||||
|
"monitoring",
|
||||||
|
"repair",
|
||||||
|
"security",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Media_Conversion.md",
|
||||||
|
"title": "Media Conversion",
|
||||||
|
"description": "VHS and tape cassettes, vinyl records to photos, slides and documents, BluRay and HD-DVDs… The physical medium of yesteryear has a shelf life; it’s time to back it up! After 10 years, the media sto...",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Network_Monitoring_and_Management.md",
|
||||||
|
"title": "Network Monitoring & Management",
|
||||||
|
"description": "Are you tired of dealing with network issues and downtime? Let digiBandit IT Services take the burden off your shoulders with our expert network monitoring and management services. We use the lates...",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"monitoring",
|
||||||
|
"network",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Networking.md",
|
||||||
|
"title": "Networking Services",
|
||||||
|
"description": "Enterprise-grade networking for small and medium businesses. WiFi, switches, firewalls, VPN - all managed 24/7.",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"mits",
|
||||||
|
"network",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Notifications_on_UNV_Link.md",
|
||||||
|
"title": "Notifications on UNV-Link",
|
||||||
|
"description": "Open the UNV-Link Application.",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"cctv",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Personal_Device_Management.md",
|
||||||
|
"title": "Personal Device Management",
|
||||||
|
"description": "Professional monitoring and management for your personal devices. We keep your computer secure, up-to-date, and running smoothly.",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"device",
|
||||||
|
"monitoring",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Printer_and_Print_Management.md",
|
||||||
|
"title": "Printer & Print Management",
|
||||||
|
"description": "",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Projects.md",
|
||||||
|
"title": "Custom Projects",
|
||||||
|
"description": "When off-the-shelf software doesn't fit, we build custom solutions. From internal tools to client-facing applications.",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Remote_Support.md",
|
||||||
|
"title": "Remote Support",
|
||||||
|
"description": "",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"helpdesk",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Repair.md",
|
||||||
|
"title": "Repair Services",
|
||||||
|
"description": "Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"repair",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/SEO_Services.md",
|
||||||
|
"title": "SEO Services",
|
||||||
|
"description": "",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services",
|
||||||
|
"website"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Support_HelpDesk.md",
|
||||||
|
"title": "Support HelpDesk",
|
||||||
|
"description": "**Support Services – Your Comprehensive IT Partner**",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"helpdesk",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/UNV_Link_App_for_UNV_Remote_View.md",
|
||||||
|
"title": "UNV Link App for UNV Remote View",
|
||||||
|
"description": "",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"cctv",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/VoIP_Cloud_Phone_Service.md",
|
||||||
|
"title": "VoIP / Cloud Phone Service",
|
||||||
|
"description": "",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services",
|
||||||
|
"voip"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Website.md",
|
||||||
|
"title": "Website Services",
|
||||||
|
"description": "Custom websites, hosting, and SEO. From simple landing pages to full e-commerce - built to perform.",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services",
|
||||||
|
"website"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/Website_Design_and_Creation.md",
|
||||||
|
"title": "Website Design & Creation",
|
||||||
|
"description": "Are you looking to make a solid online presence for your business? Look no further than digiBandit IT Services for expert website design and creation services. We offer a variety of customizable de...",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"services",
|
||||||
|
"website"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services/blueBox.md",
|
||||||
|
"title": "blueBox",
|
||||||
|
"description": "Enterprise networking in a box. Firewall, WiFi, backup, and file sharing - pre-configured and fully managed.",
|
||||||
|
"category": "services",
|
||||||
|
"tags": [
|
||||||
|
"backup",
|
||||||
|
"mits",
|
||||||
|
"network",
|
||||||
|
"services"
|
||||||
|
],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Services_and_Offerings.md",
|
||||||
|
"title": "Services & Offerings",
|
||||||
|
"description": "Welcome to digiBandit's service documentation. Browse our offerings below to learn how we can help your business thrive.",
|
||||||
|
"category": "root",
|
||||||
|
"tags": [],
|
||||||
|
"audience": "customer"
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"path": "Tools_We_Use.md",
|
||||||
|
"title": "Tools We Use",
|
||||||
|
"description": "**Transparency matters.** This is a complete list of the software and services we use to manage, secure, and support your devices. We believe you should know exactly what's running on your systems ...",
|
||||||
|
"category": "root",
|
||||||
|
"tags": [],
|
||||||
|
"audience": "customer"
|
||||||
|
}
|
||||||
|
]
|
||||||
|
}
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Contact & Context
|
||||||
|
description: Real people. Real help. Fast responses, honest answers.
|
||||||
|
category: about
|
||||||
|
tags: []
|
||||||
|
---
|
||||||
|
|
||||||
# Contact & Context
|
# Contact & Context
|
||||||
|
|
||||||
Real people. Real help. Fast responses, honest answers.
|
Real people. Real help. Fast responses, honest answers.
|
||||||
|
|
|
||||||
9
About/README.md
Normal file
9
About/README.md
Normal file
|
|
@ -0,0 +1,9 @@
|
||||||
|
# About
|
||||||
|
|
||||||
|
Company information and contact details.
|
||||||
|
|
||||||
|
## Contents
|
||||||
|
|
||||||
|
| Document | Description |
|
||||||
|
|----------|-------------|
|
||||||
|
| [Contact & Context](Contact.md) | Company overview and contact information |
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Backup & Recovery Policy
|
||||||
|
description:
|
||||||
|
category: backup
|
||||||
|
tags: [backup]
|
||||||
|
---
|
||||||
|
|
||||||
# Backup & Recovery Policy
|
# Backup & Recovery Policy
|
||||||
|
|
||||||
## Compliance
|
## Compliance
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Cloud Storage via BackBlaze B2
|
||||||
|
description:
|
||||||
|
category: backup
|
||||||
|
tags: [backup]
|
||||||
|
---
|
||||||
|
|
||||||
# Cloud Storage via BackBlaze B2
|
# Cloud Storage via BackBlaze B2
|
||||||
|
|
||||||
## Overview
|
## Overview
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Data Recovery
|
||||||
|
description: This is an overview page for digiBandit's Data Recovery service.
|
||||||
|
category: backup
|
||||||
|
tags: [backup]
|
||||||
|
---
|
||||||
|
|
||||||
# Data Recovery
|
# Data Recovery
|
||||||
|
|
||||||
This is an overview page for digiBandit's Data Recovery service.
|
This is an overview page for digiBandit's Data Recovery service.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Disaster Recovery Plan
|
||||||
|
description:
|
||||||
|
category: backup
|
||||||
|
tags: [backup]
|
||||||
|
---
|
||||||
|
|
||||||
# Disaster Recovery Plan
|
# Disaster Recovery Plan
|
||||||
|
|
||||||
## Overview
|
## Overview
|
||||||
|
|
|
||||||
12
Backup/README.md
Normal file
12
Backup/README.md
Normal file
|
|
@ -0,0 +1,12 @@
|
||||||
|
# Backup
|
||||||
|
|
||||||
|
Backup services, policies, and disaster recovery documentation.
|
||||||
|
|
||||||
|
## Contents
|
||||||
|
|
||||||
|
| Document | Description |
|
||||||
|
|----------|-------------|
|
||||||
|
| [Backup & Recovery Policy](Backup_and_Recovery_Policy.md) | Backup policy and SLAs |
|
||||||
|
| [Cloud Storage (Backblaze B2)](Cloud_Storage_Backblaze_B2.md) | Cloud storage solution details |
|
||||||
|
| [Data Recovery](Data_Recovery.md) | Data recovery service overview |
|
||||||
|
| [Disaster Recovery Plan](Disaster_Recovery_Plan.md) | DR planning and procedures |
|
||||||
119
CLAUDE.md
119
CLAUDE.md
|
|
@ -2,7 +2,7 @@
|
||||||
|
|
||||||
**digiBandit Public Documentation** - Customer-facing documentation synced to dbits.ca/docs.
|
**digiBandit Public Documentation** - Customer-facing documentation synced to dbits.ca/docs.
|
||||||
|
|
||||||
**Last Updated**: 2026-01-27
|
**Last Updated**: 2026-01-28
|
||||||
|
|
||||||
> **Inherits from**: [`/run/media/deck/Storage/2026/CLAUDE.md`](../CLAUDE.md) - See root for Quick Start, Model Optimization, Agent Profiles, and Session Orchestration System.
|
> **Inherits from**: [`/run/media/deck/Storage/2026/CLAUDE.md`](../CLAUDE.md) - See root for Quick Start, Model Optimization, Agent Profiles, and Session Orchestration System.
|
||||||
|
|
||||||
|
|
@ -45,7 +45,58 @@ See the root `CLAUDE.md` for full session documentation template and ITFlow tick
|
||||||
| URL | dbits.ca/docs |
|
| URL | dbits.ca/docs |
|
||||||
| Repo | git.dbits.ca/digiBandit/digiDocs |
|
| Repo | git.dbits.ca/digiBandit/digiDocs |
|
||||||
| Type | Public documentation (Markdown) |
|
| Type | Public documentation (Markdown) |
|
||||||
| Doc Count | ~68 documents |
|
| Doc Count | 73 documents |
|
||||||
|
| Index | `.docs-index.json` |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Documentation Metadata
|
||||||
|
|
||||||
|
All documents include YAML frontmatter for joeyking search optimization:
|
||||||
|
|
||||||
|
```yaml
|
||||||
|
---
|
||||||
|
title: Document Title
|
||||||
|
description: One-line summary for search results
|
||||||
|
category: services|legal|backup|security|getting-started|products|policies|about
|
||||||
|
tags: [tag1, tag2, tag3]
|
||||||
|
---
|
||||||
|
```
|
||||||
|
|
||||||
|
### Machine-Readable Index
|
||||||
|
|
||||||
|
`.docs-index.json` provides a searchable index of all documents:
|
||||||
|
|
||||||
|
```json
|
||||||
|
{
|
||||||
|
"version": "1.0",
|
||||||
|
"repo": "digiDocs",
|
||||||
|
"generated": "2026-01-28T12:00:00Z",
|
||||||
|
"doc_count": 73,
|
||||||
|
"docs": [
|
||||||
|
{
|
||||||
|
"path": "Services/Device_Management.md",
|
||||||
|
"title": "Device Management",
|
||||||
|
"description": "Core device management services and tiers",
|
||||||
|
"category": "services",
|
||||||
|
"tags": ["device", "services"],
|
||||||
|
"audience": "customer"
|
||||||
|
}
|
||||||
|
]
|
||||||
|
}
|
||||||
|
```
|
||||||
|
|
||||||
|
### Tag Taxonomy
|
||||||
|
|
||||||
|
| Category | Common Tags |
|
||||||
|
|----------|-------------|
|
||||||
|
| services | mits, rmm, backup, security, monitoring, helpdesk, device, network |
|
||||||
|
| legal | msa, warranty, agreement, terms, policy |
|
||||||
|
| backup | disaster-recovery, databack, continuity, restore |
|
||||||
|
| security | edr, huntress, pam, training, compliance, ransomware |
|
||||||
|
| products | voip, google-workspace, bitwarden, mdm, databack |
|
||||||
|
| getting-started | onboarding, setup, portal, new-client |
|
||||||
|
| policies | byod, acceptable-use, password, compliance |
|
||||||
|
|
||||||
---
|
---
|
||||||
|
|
||||||
|
|
@ -53,19 +104,23 @@ See the root `CLAUDE.md` for full session documentation template and ITFlow tick
|
||||||
|
|
||||||
```
|
```
|
||||||
digiDocs/
|
digiDocs/
|
||||||
|
├── .docs-index.json # Machine-readable doc index (for joeyking)
|
||||||
├── _config.yml # Jekyll/docs site config
|
├── _config.yml # Jekyll/docs site config
|
||||||
|
├── CLAUDE.md # Project instructions
|
||||||
├── README.md # Repo overview
|
├── README.md # Repo overview
|
||||||
├── About/ # Company information
|
├── About/ # Company information (1 doc)
|
||||||
├── Backup/ # Backup procedures
|
├── Backup/ # Backup procedures (4 docs)
|
||||||
├── Getting Started/ # Onboarding docs
|
├── Getting Started/ # Onboarding docs (8 docs)
|
||||||
├── Legal/ # Terms, privacy, agreements
|
├── Legal/ # Terms, privacy, agreements (5 docs)
|
||||||
├── Policies/ # Service policies
|
├── Policies/ # Service policies (7 docs)
|
||||||
├── Products/ # Product documentation
|
├── Products/ # Product documentation (9 docs)
|
||||||
├── Security/ # Security guides
|
├── Security/ # Security guides (6 docs)
|
||||||
├── Services/ # Service documentation
|
├── Services/ # Service documentation (29 docs)
|
||||||
└── .github/ # GitHub workflows (legacy)
|
└── .github/ # GitHub workflows (legacy)
|
||||||
```
|
```
|
||||||
|
|
||||||
|
Each folder contains a `README.md` with a table of contents.
|
||||||
|
|
||||||
---
|
---
|
||||||
|
|
||||||
## Content Guidelines
|
## Content Guidelines
|
||||||
|
|
@ -78,6 +133,50 @@ digiDocs/
|
||||||
|
|
||||||
---
|
---
|
||||||
|
|
||||||
|
## joeyking - Central AI Brain
|
||||||
|
|
||||||
|
**jk.dbits.ca** is the central Claude brain. See root CLAUDE.md for full details.
|
||||||
|
|
||||||
|
- **Query business data**: ITFlow tickets/clients, TRMM agents/scripts, Forgejo repos
|
||||||
|
- **Trigger automations**: n8n workflows, TRMM script execution
|
||||||
|
- **Shared context**: Cross-session memory and state
|
||||||
|
- **API**: `https://jk.dbits.ca/api/tool` (coming soon for Claude Code integration)
|
||||||
|
|
||||||
|
### Using joeyking CLI
|
||||||
|
|
||||||
|
Query business systems directly from Claude Code:
|
||||||
|
|
||||||
|
```bash
|
||||||
|
# List available tools
|
||||||
|
/run/media/deck/Storage/2026/joeyking.sh tools
|
||||||
|
|
||||||
|
# ITFlow queries
|
||||||
|
/run/media/deck/Storage/2026/joeyking.sh itflow get_ticket '{"ticket_id": "t260045"}'
|
||||||
|
/run/media/deck/Storage/2026/joeyking.sh itflow list_clients
|
||||||
|
|
||||||
|
# TRMM queries
|
||||||
|
/run/media/deck/Storage/2026/joeyking.sh trmm list_agents '{"client_name": "ClientName"}'
|
||||||
|
|
||||||
|
# Forgejo queries
|
||||||
|
/run/media/deck/Storage/2026/joeyking.sh forgejo list_repos
|
||||||
|
/run/media/deck/Storage/2026/joeyking.sh forgejo get_file '{"repo": "digiDocs", "path": "README.md"}'
|
||||||
|
|
||||||
|
# Cross-session context
|
||||||
|
/run/media/deck/Storage/2026/joeyking.sh context get
|
||||||
|
```
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## Task Orchestration
|
||||||
|
|
||||||
|
**See root CLAUDE.md for full details.** For any non-trivial work:
|
||||||
|
- Use `TaskCreate`/`TaskUpdate` to track work
|
||||||
|
- Check task prerequisites before starting
|
||||||
|
- Spin up sub-agents via `Task` tool for parallel work
|
||||||
|
- Report progress to Dalton throughout
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
## digiBandit Ecosystem
|
## digiBandit Ecosystem
|
||||||
|
|
||||||
See `/run/media/deck/Storage/2026/CLAUDE.md` for full ecosystem overview.
|
See `/run/media/deck/Storage/2026/CLAUDE.md` for full ecosystem overview.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Circuit Sippy – Our Signature Coffee
|
||||||
|
description: Locally roasted by **Down East Coffee Roasters**, this exclusive digiBandit blend is included in our subscriptions and available in-store. It’s not just coffee — it’s **mental fuel for makers, game...
|
||||||
|
category: root
|
||||||
|
tags: []
|
||||||
|
---
|
||||||
|
|
||||||
# Circuit Sippy – Our Signature Coffee
|
# Circuit Sippy – Our Signature Coffee
|
||||||
|
|
||||||
Locally roasted by **Down East Coffee Roasters**, this exclusive digiBandit blend is included in our subscriptions and available in-store. It’s not just coffee — it’s **mental fuel for makers, gamers, and techies**.
|
Locally roasted by **Down East Coffee Roasters**, this exclusive digiBandit blend is included in our subscriptions and available in-store. It’s not just coffee — it’s **mental fuel for makers, gamers, and techies**.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: After-Hours Support
|
||||||
|
description:
|
||||||
|
category: getting-started
|
||||||
|
tags: [getting_started]
|
||||||
|
---
|
||||||
|
|
||||||
# After-Hours Support
|
# After-Hours Support
|
||||||
|
|
||||||
## Hours of Operation
|
## Hours of Operation
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Contact
|
||||||
|
description:
|
||||||
|
category: getting-started
|
||||||
|
tags: [getting_started]
|
||||||
|
---
|
||||||
|
|
||||||
# Contact
|
# Contact
|
||||||
|
|
||||||
## Overview
|
## Overview
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Getting Started with Bitwarden
|
||||||
|
description:
|
||||||
|
category: getting-started
|
||||||
|
tags: [getting_started, onboarding]
|
||||||
|
---
|
||||||
|
|
||||||
# Getting Started with Bitwarden
|
# Getting Started with Bitwarden
|
||||||
|
|
||||||
## Overview
|
## Overview
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Login with GCPW
|
||||||
|
description: Google Credential Provider for Windows (GCPW) allows you to sign in to your Windows computer using your [Google Workspace](Google_Workspace.md) account. This eliminates the need for a separate loca...
|
||||||
|
category: getting-started
|
||||||
|
tags: [getting_started]
|
||||||
|
---
|
||||||
|
|
||||||
# Login with GCPW
|
# Login with GCPW
|
||||||
|
|
||||||
Google Credential Provider for Windows (GCPW) allows you to sign in to your Windows computer using your [Google Workspace](Google_Workspace.md) account. This eliminates the need for a separate local username and password, streamlining account management while maintaining strong security through features like two-factor authentication.
|
Google Credential Provider for Windows (GCPW) allows you to sign in to your Windows computer using your [Google Workspace](Google_Workspace.md) account. This eliminates the need for a separate local username and password, streamlining account management while maintaining strong security through features like two-factor authentication.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Methods of Contact
|
||||||
|
description: This document has been consolidated. See [Contact](./Contact.md) for all contact methods and information.
|
||||||
|
category: getting-started
|
||||||
|
tags: [getting_started]
|
||||||
|
---
|
||||||
|
|
||||||
# Methods of Contact
|
# Methods of Contact
|
||||||
|
|
||||||
This document has been consolidated. See [Contact](./Contact.md) for all contact methods and information.
|
This document has been consolidated. See [Contact](./Contact.md) for all contact methods and information.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Ops Portal Guide
|
||||||
|
description: **Version:** 1.0 **Last Updated:** January 2026
|
||||||
|
category: getting-started
|
||||||
|
tags: [getting_started]
|
||||||
|
---
|
||||||
|
|
||||||
# Ops Portal Guide
|
# Ops Portal Guide
|
||||||
|
|
||||||
**Version:** 1.0
|
**Version:** 1.0
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Payment Options
|
||||||
|
description: The following is a list of payment options that we support.
|
||||||
|
category: getting-started
|
||||||
|
tags: [getting_started]
|
||||||
|
---
|
||||||
|
|
||||||
# Payment Options
|
# Payment Options
|
||||||
|
|
||||||
The following is a list of payment options that we support.
|
The following is a list of payment options that we support.
|
||||||
|
|
|
||||||
16
Getting Started/README.md
Normal file
16
Getting Started/README.md
Normal file
|
|
@ -0,0 +1,16 @@
|
||||||
|
# Getting Started
|
||||||
|
|
||||||
|
New client onboarding and quick-start guides.
|
||||||
|
|
||||||
|
## Contents
|
||||||
|
|
||||||
|
| Document | Description |
|
||||||
|
|----------|-------------|
|
||||||
|
| [After-Hours Support](After_Hours_Support.md) | Emergency support outside business hours |
|
||||||
|
| [Contact](Contact.md) | How to reach us |
|
||||||
|
| [Getting Started with Bitwarden](Getting_Started_with_Bitwarden.md) | Password manager setup guide |
|
||||||
|
| [Login with GCPW](Login_with_GCPW.md) | Google Credential Provider for Windows |
|
||||||
|
| [Methods of Contact](Methods_of_Contact.md) | All contact channels and preferences |
|
||||||
|
| [Ops Portal Guide](Ops_Portal_Guide.md) | Client portal walkthrough |
|
||||||
|
| [Payment Options](Payment_Options.md) | Payment methods and billing info |
|
||||||
|
| [Tickets & Ticketing](Tickets_and_Ticketing.md) | How to submit and track tickets |
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Tickets & Ticketing
|
||||||
|
description: digiBandit is dedicated to providing fast and efficient IT support. Our ticketing process ensures your request reaches the right team member for a quick resolution.
|
||||||
|
category: getting-started
|
||||||
|
tags: [getting_started]
|
||||||
|
---
|
||||||
|
|
||||||
# Tickets & Ticketing
|
# Tickets & Ticketing
|
||||||
|
|
||||||
# Ticketing Guide
|
# Ticketing Guide
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: E-Waste Collection Agreement
|
||||||
|
description:
|
||||||
|
category: legal
|
||||||
|
tags: [legal, policy]
|
||||||
|
---
|
||||||
|
|
||||||
# E-Waste Collection Agreement
|
# E-Waste Collection Agreement
|
||||||
|
|
||||||
## Overview
|
## Overview
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Legal – Terms, Conditions, Warranty & More
|
||||||
|
description: **Welcome to digiBandit IT Services.** We believe in transparency, clear communication, and standing behind our work.
|
||||||
|
category: legal
|
||||||
|
tags: [legal, policy]
|
||||||
|
---
|
||||||
|
|
||||||
# Legal – Terms, Conditions, Warranty & More
|
# Legal – Terms, Conditions, Warranty & More
|
||||||
|
|
||||||
**Welcome to digiBandit IT Services.** We believe in transparency, clear communication, and standing behind our work.
|
**Welcome to digiBandit IT Services.** We believe in transparency, clear communication, and standing behind our work.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Master Service Agreement
|
||||||
|
description: **digiBandit IT Services**
|
||||||
|
category: legal
|
||||||
|
tags: [legal, policy]
|
||||||
|
---
|
||||||
|
|
||||||
# Master Service Agreement
|
# Master Service Agreement
|
||||||
|
|
||||||
**digiBandit IT Services**
|
**digiBandit IT Services**
|
||||||
|
|
|
||||||
13
Legal/README.md
Normal file
13
Legal/README.md
Normal file
|
|
@ -0,0 +1,13 @@
|
||||||
|
# Legal
|
||||||
|
|
||||||
|
Legal agreements, terms, and policies.
|
||||||
|
|
||||||
|
## Contents
|
||||||
|
|
||||||
|
| Document | Description |
|
||||||
|
|----------|-------------|
|
||||||
|
| [E-Waste Collection Agreement](E-Waste_Collection_Agreement.md) | Terms for e-waste collection services |
|
||||||
|
| [Legal Overview](Legal.md) | Summary of all legal terms and conditions |
|
||||||
|
| [Master Service Agreement](Master_Service_Agreement.md) | Core MSA for managed services |
|
||||||
|
| [Standard Repair Agreement](Standard_Repair_Agreement.md) | Terms for repair services |
|
||||||
|
| [Warranty & Returns](Warranty_Returns_and_Exchange_Policy.md) | Warranty, returns, and exchange policy |
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Standard Repair Agreement
|
||||||
|
description: This agreement outlines the terms and conditions for repair services provided by digiBandit IT Services.
|
||||||
|
category: legal
|
||||||
|
tags: [legal, policy]
|
||||||
|
---
|
||||||
|
|
||||||
# Standard Repair Agreement
|
# Standard Repair Agreement
|
||||||
|
|
||||||
This agreement outlines the terms and conditions for repair services provided by digiBandit IT Services.
|
This agreement outlines the terms and conditions for repair services provided by digiBandit IT Services.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Warranty, Returns, and Exchange Policy
|
||||||
|
description:
|
||||||
|
category: legal
|
||||||
|
tags: [legal, policy]
|
||||||
|
---
|
||||||
|
|
||||||
# Warranty, Returns, and Exchange Policy
|
# Warranty, Returns, and Exchange Policy
|
||||||
|
|
||||||
# Warranty
|
# Warranty
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Administrative Credentials
|
||||||
|
description:
|
||||||
|
category: policies
|
||||||
|
tags: [policies]
|
||||||
|
---
|
||||||
|
|
||||||
# Administrative Credentials
|
# Administrative Credentials
|
||||||
|
|
||||||
## tl;dr
|
## tl;dr
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: BYOD (Bring Your Own Device)
|
||||||
|
description: > For the complete policy details, see [BYOD Policy](./BYOD_Policy.md).
|
||||||
|
category: policies
|
||||||
|
tags: [policies]
|
||||||
|
---
|
||||||
|
|
||||||
# BYOD (Bring Your Own Device)
|
# BYOD (Bring Your Own Device)
|
||||||
|
|
||||||
> For the complete policy details, see [BYOD Policy](./BYOD_Policy.md).
|
> For the complete policy details, see [BYOD Policy](./BYOD_Policy.md).
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: BYOD Policy
|
||||||
|
description:
|
||||||
|
category: policies
|
||||||
|
tags: [policies]
|
||||||
|
---
|
||||||
|
|
||||||
# BYOD Policy
|
# BYOD Policy
|
||||||
|
|
||||||
## 1. Purpose
|
## 1. Purpose
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Business Specific Software Management
|
||||||
|
description:
|
||||||
|
category: policies
|
||||||
|
tags: [policies]
|
||||||
|
---
|
||||||
|
|
||||||
# Business Specific Software Management
|
# Business Specific Software Management
|
||||||
|
|
||||||
## Keep Your Software Up-to-Date and Secure
|
## Keep Your Software Up-to-Date and Secure
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Patch Management
|
||||||
|
description: Effective patch management is crucial for maintaining a robust cybersecurity strategy. digiBandit IT Services, your trusted Managed Service Provider (MSP), offers comprehensive patch management ser...
|
||||||
|
category: policies
|
||||||
|
tags: [patch, policies]
|
||||||
|
---
|
||||||
|
|
||||||
# Patch Management
|
# Patch Management
|
||||||
|
|
||||||
Effective patch management is crucial for maintaining a robust cybersecurity strategy. digiBandit IT Services, your trusted Managed Service Provider (MSP), offers comprehensive patch management services to ensure the security of your systems. We utilize JumpCloud’s Chocolaty Package Manager addon and AutoElevate for Privileged Access Management (PAM) request approvals. Read on to understand our simple standard operating procedures for software installation, removal, updates, and modifications.
|
Effective patch management is crucial for maintaining a robust cybersecurity strategy. digiBandit IT Services, your trusted Managed Service Provider (MSP), offers comprehensive patch management services to ensure the security of your systems. We utilize JumpCloud’s Chocolaty Package Manager addon and AutoElevate for Privileged Access Management (PAM) request approvals. Read on to understand our simple standard operating procedures for software installation, removal, updates, and modifications.
|
||||||
|
|
|
||||||
15
Policies/README.md
Normal file
15
Policies/README.md
Normal file
|
|
@ -0,0 +1,15 @@
|
||||||
|
# Policies
|
||||||
|
|
||||||
|
Service policies and management guidelines.
|
||||||
|
|
||||||
|
## Contents
|
||||||
|
|
||||||
|
| Document | Description |
|
||||||
|
|----------|-------------|
|
||||||
|
| [Administrative Credentials](Administrative_Credentials.md) | Admin credential management policy |
|
||||||
|
| [BYOD Overview](BYOD_Bring_Your_Own_Device.md) | Bring Your Own Device overview |
|
||||||
|
| [BYOD Policy](BYOD_Policy.md) | Detailed BYOD policy terms |
|
||||||
|
| [Business Software Management](Business_Specific_Software_Management.md) | Line-of-business software handling |
|
||||||
|
| [Patch Management](Patch_Management.md) | OS and software update policies |
|
||||||
|
| [User Management](User_Management.md) | User account lifecycle management |
|
||||||
|
| [User Management Tiers](User_Management_Tiers.md) | Service tier details for user management |
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: User Management
|
||||||
|
description: > For tier pricing and details, see [User Management Tiers](./User_Management_Tiers.md).
|
||||||
|
category: policies
|
||||||
|
tags: [policies]
|
||||||
|
---
|
||||||
|
|
||||||
# User Management
|
# User Management
|
||||||
|
|
||||||
> For tier pricing and details, see [User Management Tiers](./User_Management_Tiers.md).
|
> For tier pricing and details, see [User Management Tiers](./User_Management_Tiers.md).
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: User Management Tiers
|
||||||
|
description: > For service overview, see [User Management](./User_Management.md).
|
||||||
|
category: policies
|
||||||
|
tags: [policies]
|
||||||
|
---
|
||||||
|
|
||||||
# User Management Tiers
|
# User Management Tiers
|
||||||
|
|
||||||
> For service overview, see [User Management](./User_Management.md).
|
> For service overview, see [User Management](./User_Management.md).
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: BitWarden Password Manager
|
||||||
|
description: Bitwarden is a cloud-based password management tool that enhances digital security for businesses through various features, such as centralized administration, user access controls, two-factor auth...
|
||||||
|
category: products
|
||||||
|
tags: [bitwarden, products]
|
||||||
|
---
|
||||||
|
|
||||||
# BitWarden Password Manager
|
# BitWarden Password Manager
|
||||||
|
|
||||||
Bitwarden is a cloud-based password management tool that enhances digital security for businesses through various features, such as centralized administration, user access controls, two-factor authentication, and secure credential sharing. Ideal for individual, team, or business use across various platforms, Bitwarden promises reduced risk of data breaches and improved productivity.
|
Bitwarden is a cloud-based password management tool that enhances digital security for businesses through various features, such as centralized administration, user access controls, two-factor authentication, and secure credential sharing. Ideal for individual, team, or business use across various platforms, Bitwarden promises reduced risk of data breaches and improved productivity.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Huntress EDR
|
||||||
|
description:
|
||||||
|
category: products
|
||||||
|
tags: [products]
|
||||||
|
---
|
||||||
|
|
||||||
# Huntress EDR
|
# Huntress EDR
|
||||||
|
|
||||||
# Huntress Managed Endpoint Detection and Response (EDR)
|
# Huntress Managed Endpoint Detection and Response (EDR)
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Local Products
|
||||||
|
description: At digiBandit IT Services, supporting local isn’t a trend — it’s our foundation. From the tech we repair to the products we sell, the art we feature to the coffee we serve, everything we do is buil...
|
||||||
|
category: products
|
||||||
|
tags: [products]
|
||||||
|
---
|
||||||
|
|
||||||
# Local Products
|
# Local Products
|
||||||
|
|
||||||
# Support Local. Build Local. Thrive Together.
|
# Support Local. Build Local. Thrive Together.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Play Music Legally With Soundtrack Your Brand
|
||||||
|
description: **Overview**
|
||||||
|
category: products
|
||||||
|
tags: [products]
|
||||||
|
---
|
||||||
|
|
||||||
# Play Music Legally With Soundtrack Your Brand
|
# Play Music Legally With Soundtrack Your Brand
|
||||||
|
|
||||||
# Elevate Your Business’s Atmosphere with Customized Music
|
# Elevate Your Business’s Atmosphere with Customized Music
|
||||||
|
|
|
||||||
17
Products/README.md
Normal file
17
Products/README.md
Normal file
|
|
@ -0,0 +1,17 @@
|
||||||
|
# Products
|
||||||
|
|
||||||
|
Documentation for digiBandit products and third-party solutions we offer.
|
||||||
|
|
||||||
|
## Contents
|
||||||
|
|
||||||
|
| Document | Description |
|
||||||
|
|----------|-------------|
|
||||||
|
| [Bitwarden Password Manager](BitWarden_Password_Manager.md) | Enterprise password management |
|
||||||
|
| [dataBack by digiBandit](dataBack_by_digiBandit.md) | Local and cloud backup solution |
|
||||||
|
| [dataBack Discovery](dataBack_Discovery.md) | Backup discovery and assessment |
|
||||||
|
| [dataBack for Google Workspace](dataBack_for_Google_Workspace.md) | Google Workspace backup solution |
|
||||||
|
| [dbitsDNS](dbitsDNS.md) | DNS filtering and protection |
|
||||||
|
| [Huntress EDR](Huntress_EDR.md) | Managed endpoint detection and response |
|
||||||
|
| [Local Products](Local_Products.md) | In-store product offerings |
|
||||||
|
| [Soundtrack Your Brand](Play_Music_Legally_With_Soundtrack_Your_Brand.md) | Legal business music streaming |
|
||||||
|
| [SMTP2GO](SMTP2GO.md) | Email delivery service |
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: SMTP2GO
|
||||||
|
description:
|
||||||
|
category: products
|
||||||
|
tags: [products]
|
||||||
|
---
|
||||||
|
|
||||||
# SMTP2GO
|
# SMTP2GO
|
||||||
|
|
||||||
## **Reliable Email Delivery Service**
|
## **Reliable Email Delivery Service**
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: dataBack Discovery
|
||||||
|
description:
|
||||||
|
category: products
|
||||||
|
tags: [products]
|
||||||
|
---
|
||||||
|
|
||||||
# dataBack Discovery
|
# dataBack Discovery
|
||||||
|
|
||||||
## Overview
|
## Overview
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: dataBack by digiBandit
|
||||||
|
description: Are you concerned about the potential impact of data loss or system downtime on your business? Look no further than dataBack by digiBandit! Our comprehensive business continuity and disaster recove...
|
||||||
|
category: products
|
||||||
|
tags: [products]
|
||||||
|
---
|
||||||
|
|
||||||
# dataBack by digiBandit
|
# dataBack by digiBandit
|
||||||
|
|
||||||
Are you concerned about the potential impact of data loss or system downtime on your business? Look no further than dataBack by digiBandit! Our comprehensive business continuity and disaster recovery solution is designed for small and medium-sized businesses to provide fast and reliable data backup, recovery, and restoration services.
|
Are you concerned about the potential impact of data loss or system downtime on your business? Look no further than dataBack by digiBandit! Our comprehensive business continuity and disaster recovery solution is designed for small and medium-sized businesses to provide fast and reliable data backup, recovery, and restoration services.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: dataBack for Google Workspace
|
||||||
|
description:
|
||||||
|
category: products
|
||||||
|
tags: [google-workspace, products]
|
||||||
|
---
|
||||||
|
|
||||||
# dataBack for Google Workspace
|
# dataBack for Google Workspace
|
||||||
|
|
||||||
## Overview
|
## Overview
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: dbitsDNS
|
||||||
|
description: dbitsDNS is our DNS filtering service powered by DNSFilter. It blocks malicious websites, phishing attempts, and unwanted content at the network level - before threats ever reach your devices.
|
||||||
|
category: products
|
||||||
|
tags: [products]
|
||||||
|
---
|
||||||
|
|
||||||
# dbitsDNS
|
# dbitsDNS
|
||||||
|
|
||||||
dbitsDNS is our DNS filtering service powered by DNSFilter. It blocks malicious websites, phishing attempts, and unwanted content at the network level - before threats ever reach your devices.
|
dbitsDNS is our DNS filtering service powered by DNSFilter. It blocks malicious websites, phishing attempts, and unwanted content at the network level - before threats ever reach your devices.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Cyber Insurance Compliance Assistance
|
||||||
|
description:
|
||||||
|
category: security
|
||||||
|
tags: [compliance, security]
|
||||||
|
---
|
||||||
|
|
||||||
# Cyber Insurance Compliance Assistance
|
# Cyber Insurance Compliance Assistance
|
||||||
|
|
||||||
## Intro
|
## Intro
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Privilege Access Management (PAM)
|
||||||
|
description:
|
||||||
|
category: security
|
||||||
|
tags: [pam, security]
|
||||||
|
---
|
||||||
|
|
||||||
# Privilege Access Management (PAM)
|
# Privilege Access Management (PAM)
|
||||||
|
|
||||||
## **Enhance Security with digiBandit IT Services’ Endpoint Privilege Management Solution**
|
## **Enhance Security with digiBandit IT Services’ Endpoint Privilege Management Solution**
|
||||||
|
|
|
||||||
14
Security/README.md
Normal file
14
Security/README.md
Normal file
|
|
@ -0,0 +1,14 @@
|
||||||
|
# Security
|
||||||
|
|
||||||
|
Security documentation, tools, and best practices.
|
||||||
|
|
||||||
|
## Contents
|
||||||
|
|
||||||
|
| Document | Description |
|
||||||
|
|----------|-------------|
|
||||||
|
| [Cyber Insurance Compliance](Cyber_Insurance_Compliance_Assistance.md) | Meeting cyber insurance requirements |
|
||||||
|
| [Privilege Access Management](Privilege_Access_Management_PAM.md) | AutoElevate PAM solution |
|
||||||
|
| [Ransomware Canary](Ransomware_Canary.md) | Early ransomware detection |
|
||||||
|
| [Security Awareness Training](Security_Awareness_Training.md) | Huntress SAT program |
|
||||||
|
| [Self-Approving Elevation](Self_Approving_Elevation_Requests.md) | How to approve your own elevations |
|
||||||
|
| [Software VPN](Software_VPN.md) | VPN solutions for remote access |
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Ransomware Canary
|
||||||
|
description:
|
||||||
|
category: security
|
||||||
|
tags: [security]
|
||||||
|
---
|
||||||
|
|
||||||
# Ransomware Canary
|
# Ransomware Canary
|
||||||
|
|
||||||
## What is a Ransomware Canary?
|
## What is a Ransomware Canary?
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Security Awareness Training
|
||||||
|
description:
|
||||||
|
category: security
|
||||||
|
tags: [security]
|
||||||
|
---
|
||||||
|
|
||||||
# Security Awareness Training
|
# Security Awareness Training
|
||||||
|
|
||||||
## Enhance Your Business Security with digiBandit
|
## Enhance Your Business Security with digiBandit
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Self-Approving Elevation Requests
|
||||||
|
description:
|
||||||
|
category: security
|
||||||
|
tags: [pam, security]
|
||||||
|
---
|
||||||
|
|
||||||
# Self-Approving Elevation Requests
|
# Self-Approving Elevation Requests
|
||||||
|
|
||||||
## Overview
|
## Overview
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Software VPN
|
||||||
|
description: Are you looking for a reliable and secure VPN service? A software VPN like Tailscale offers safe access to your network resources from anywhere, on any device. With Tailscale, you can quickly and s...
|
||||||
|
category: security
|
||||||
|
tags: [security]
|
||||||
|
---
|
||||||
|
|
||||||
# Software VPN
|
# Software VPN
|
||||||
|
|
||||||
Are you looking for a reliable and secure VPN service? A software VPN like Tailscale offers safe access to your network resources from anywhere, on any device. With Tailscale, you can quickly and securely connect to your business network from home or on the go without sacrificing speed or performance. End-to-end encryption and multi-factor authentication ensure your connections are always secure and protected.
|
Are you looking for a reliable and secure VPN service? A software VPN like Tailscale offers safe access to your network resources from anywhere, on any device. With Tailscale, you can quickly and securely connect to your business network from home or on the go without sacrificing speed or performance. End-to-end encryption and multi-factor authentication ensure your connections are always secure and protected.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Business Automations
|
||||||
|
description: Stop doing repetitive tasks manually. We build workflows that connect your systems and automate the boring stuff.
|
||||||
|
category: services
|
||||||
|
tags: [services]
|
||||||
|
---
|
||||||
|
|
||||||
# Business Automations
|
# Business Automations
|
||||||
|
|
||||||
Stop doing repetitive tasks manually. We build workflows that connect your systems and automate the boring stuff.
|
Stop doing repetitive tasks manually. We build workflows that connect your systems and automate the boring stuff.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: CCTV
|
||||||
|
description: **Protect Your Business with Cutting-Edge CCTV Solutions**
|
||||||
|
category: services
|
||||||
|
tags: [cctv, services]
|
||||||
|
---
|
||||||
|
|
||||||
# CCTV
|
# CCTV
|
||||||
|
|
||||||
**Protect Your Business with Cutting-Edge CCTV Solutions**
|
**Protect Your Business with Cutting-Edge CCTV Solutions**
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Data Recovery
|
||||||
|
description: Lost files? Failed drive? We specialize in getting your data back when others say it's gone.
|
||||||
|
category: services
|
||||||
|
tags: [services]
|
||||||
|
---
|
||||||
|
|
||||||
# Data Recovery
|
# Data Recovery
|
||||||
|
|
||||||
Lost files? Failed drive? We specialize in getting your data back when others say it's gone.
|
Lost files? Failed drive? We specialize in getting your data back when others say it's gone.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Device Management
|
||||||
|
description: At the core of our services is a commitment to keeping your computers and devices in prime condition. Our Device Management services ensure peace of mind, knowing that every aspect of your technolo...
|
||||||
|
category: services
|
||||||
|
tags: [device, services]
|
||||||
|
---
|
||||||
|
|
||||||
# Device Management
|
# Device Management
|
||||||
|
|
||||||
# Device Management
|
# Device Management
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Digital Display
|
||||||
|
description:
|
||||||
|
category: services
|
||||||
|
tags: [services]
|
||||||
|
---
|
||||||
|
|
||||||
# Digital Display
|
# Digital Display
|
||||||
|
|
||||||
### **A Professional Digital Display, Fully Managed**
|
### **A Professional Digital Display, Fully Managed**
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Domain Name Transfer
|
||||||
|
description: Request a Domain Transfer to transfer any active domain names to LightHost Web Services (digiBandit IT Services).
|
||||||
|
category: services
|
||||||
|
tags: [services, website]
|
||||||
|
---
|
||||||
|
|
||||||
# Domain Name Transfer
|
# Domain Name Transfer
|
||||||
|
|
||||||
Request a Domain Transfer to transfer any active domain names to LightHost Web Services (digiBandit IT Services).
|
Request a Domain Transfer to transfer any active domain names to LightHost Web Services (digiBandit IT Services).
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Domain Services
|
||||||
|
description: At digiBandit IT Services, we understand the critical importance of managing your domains and DNS settings to ensure that your online presence is always available and secure. Our domain and DNS man...
|
||||||
|
category: services
|
||||||
|
tags: [network, services, website]
|
||||||
|
---
|
||||||
|
|
||||||
# Domain Services
|
# Domain Services
|
||||||
|
|
||||||
At digiBandit IT Services, we understand the critical importance of managing your domains and DNS settings to ensure that your online presence is always available and secure. Our domain and DNS management services ensure your domains are up-to-date, secure, and protected against potential risks.
|
At digiBandit IT Services, we understand the critical importance of managing your domains and DNS settings to ensure that your online presence is always available and secure. Our domain and DNS management services ensure your domains are up-to-date, secure, and protected against potential risks.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Google Workspace
|
||||||
|
description:
|
||||||
|
category: services
|
||||||
|
tags: [services]
|
||||||
|
---
|
||||||
|
|
||||||
# Google Workspace
|
# Google Workspace
|
||||||
|
|
||||||
## **Introduction**
|
## **Introduction**
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Infrastructure Management
|
||||||
|
description: Your network is the backbone of your business. Infrastructure Management services ensure your routers, switches, access points, and firewalls are configured correctly, monitored continuously, and u...
|
||||||
|
category: services
|
||||||
|
tags: [monitoring, network, services]
|
||||||
|
---
|
||||||
|
|
||||||
# Infrastructure Management
|
# Infrastructure Management
|
||||||
|
|
||||||
Your network is the backbone of your business. Infrastructure Management services ensure your routers, switches, access points, and firewalls are configured correctly, monitored continuously, and updated regularly.
|
Your network is the backbone of your business. Infrastructure Management services ensure your routers, switches, access points, and firewalls are configured correctly, monitored continuously, and updated regularly.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: MDM for Android (Google, Samsung)
|
||||||
|
description:
|
||||||
|
category: services
|
||||||
|
tags: [mdm, services]
|
||||||
|
---
|
||||||
|
|
||||||
# MDM for Android (Google, Samsung)
|
# MDM for Android (Google, Samsung)
|
||||||
|
|
||||||
## Overview
|
## Overview
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: MDM (Mobile Device Management)
|
||||||
|
description: In this section, we will introduce you to Mobile Device Management (MDM).
|
||||||
|
category: services
|
||||||
|
tags: [device, mdm, services]
|
||||||
|
---
|
||||||
|
|
||||||
# MDM (Mobile Device Management)
|
# MDM (Mobile Device Management)
|
||||||
|
|
||||||
In this section, we will introduce you to Mobile Device Management (MDM).
|
In this section, we will introduce you to Mobile Device Management (MDM).
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: MDM for iOS & iPadOS (Apple)
|
||||||
|
description:
|
||||||
|
category: services
|
||||||
|
tags: [mdm, services]
|
||||||
|
---
|
||||||
|
|
||||||
# MDM for iOS & iPadOS (Apple)
|
# MDM for iOS & iPadOS (Apple)
|
||||||
|
|
||||||
## Overview
|
## Overview
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Managed IT Services
|
||||||
|
description: Stop fixing problems. Start preventing them. We manage your tech so you can manage your business. Proactive monitoring, real security, and someone who actually picks up the phone.
|
||||||
|
category: services
|
||||||
|
tags: [mits, monitoring, repair, security, services]
|
||||||
|
---
|
||||||
|
|
||||||
# Managed IT Services
|
# Managed IT Services
|
||||||
|
|
||||||
Stop fixing problems. Start preventing them. We manage your tech so you can manage your business. Proactive monitoring, real security, and someone who actually picks up the phone.
|
Stop fixing problems. Start preventing them. We manage your tech so you can manage your business. Proactive monitoring, real security, and someone who actually picks up the phone.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Media Conversion
|
||||||
|
description: VHS and tape cassettes, vinyl records to photos, slides and documents, BluRay and HD-DVDs… The physical medium of yesteryear has a shelf life; it’s time to back it up! After 10 years, the media sto...
|
||||||
|
category: services
|
||||||
|
tags: [services]
|
||||||
|
---
|
||||||
|
|
||||||
# Media Conversion
|
# Media Conversion
|
||||||
|
|
||||||
VHS and tape cassettes, vinyl records to photos, slides and documents, BluRay and HD-DVDs…
|
VHS and tape cassettes, vinyl records to photos, slides and documents, BluRay and HD-DVDs…
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Network Monitoring & Management
|
||||||
|
description: Are you tired of dealing with network issues and downtime? Let digiBandit IT Services take the burden off your shoulders with our expert network monitoring and management services. We use the lates...
|
||||||
|
category: services
|
||||||
|
tags: [monitoring, network, services]
|
||||||
|
---
|
||||||
|
|
||||||
# Network Monitoring & Management
|
# Network Monitoring & Management
|
||||||
|
|
||||||
Are you tired of dealing with network issues and downtime? Let digiBandit IT Services take the burden off your shoulders with our expert network monitoring and management services. We use the latest tools and techniques to monitor your network 24/7 and ensure it runs at peak performance. With our team of skilled technicians, we can quickly identify and resolve issues before they turn into major problems, saving you time and money.
|
Are you tired of dealing with network issues and downtime? Let digiBandit IT Services take the burden off your shoulders with our expert network monitoring and management services. We use the latest tools and techniques to monitor your network 24/7 and ensure it runs at peak performance. With our team of skilled technicians, we can quickly identify and resolve issues before they turn into major problems, saving you time and money.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Networking Services
|
||||||
|
description: Enterprise-grade networking for small and medium businesses. WiFi, switches, firewalls, VPN - all managed 24/7.
|
||||||
|
category: services
|
||||||
|
tags: [mits, network, services]
|
||||||
|
---
|
||||||
|
|
||||||
# Networking Services
|
# Networking Services
|
||||||
|
|
||||||
Enterprise-grade networking for small and medium businesses. WiFi, switches, firewalls, VPN - all managed 24/7.
|
Enterprise-grade networking for small and medium businesses. WiFi, switches, firewalls, VPN - all managed 24/7.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Notifications on UNV-Link
|
||||||
|
description: Open the UNV-Link Application.
|
||||||
|
category: services
|
||||||
|
tags: [cctv, services]
|
||||||
|
---
|
||||||
|
|
||||||
# Notifications on UNV-Link
|
# Notifications on UNV-Link
|
||||||
|
|
||||||
# How to turn on the notifications from the NVR:
|
# How to turn on the notifications from the NVR:
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Personal Device Management
|
||||||
|
description: Professional monitoring and management for your personal devices. We keep your computer secure, up-to-date, and running smoothly.
|
||||||
|
category: services
|
||||||
|
tags: [device, monitoring, services]
|
||||||
|
---
|
||||||
|
|
||||||
# Personal Device Management
|
# Personal Device Management
|
||||||
|
|
||||||
Professional monitoring and management for your personal devices. We keep your computer secure, up-to-date, and running smoothly.
|
Professional monitoring and management for your personal devices. We keep your computer secure, up-to-date, and running smoothly.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Printer & Print Management
|
||||||
|
description:
|
||||||
|
category: services
|
||||||
|
tags: [services]
|
||||||
|
---
|
||||||
|
|
||||||
# Printer & Print Management
|
# Printer & Print Management
|
||||||
|
|
||||||
### **Streamline Your Printing Operations with digiBandit IT Services and Printix**
|
### **Streamline Your Printing Operations with digiBandit IT Services and Printix**
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Custom Projects
|
||||||
|
description: When off-the-shelf software doesn't fit, we build custom solutions. From internal tools to client-facing applications.
|
||||||
|
category: services
|
||||||
|
tags: [services]
|
||||||
|
---
|
||||||
|
|
||||||
# Custom Projects
|
# Custom Projects
|
||||||
|
|
||||||
When off-the-shelf software doesn't fit, we build custom solutions. From internal tools to client-facing applications.
|
When off-the-shelf software doesn't fit, we build custom solutions. From internal tools to client-facing applications.
|
||||||
|
|
|
||||||
37
Services/README.md
Normal file
37
Services/README.md
Normal file
|
|
@ -0,0 +1,37 @@
|
||||||
|
# Services
|
||||||
|
|
||||||
|
Documentation for all digiBandit IT services.
|
||||||
|
|
||||||
|
## Contents
|
||||||
|
|
||||||
|
| Document | Description |
|
||||||
|
|----------|-------------|
|
||||||
|
| [Automations](Automations.md) | Business process automation services |
|
||||||
|
| [blueBox](blueBox.md) | Network appliance solution |
|
||||||
|
| [CCTV](CCTV.md) | Security camera systems |
|
||||||
|
| [Data Recovery](Data_Recovery.md) | Data recovery services |
|
||||||
|
| [Device Management](Device_Management.md) | Core device management tiers |
|
||||||
|
| [Digital Display](Digital_Display.md) | Digital signage solutions |
|
||||||
|
| [Domain Name Transfer](Domain_Name_Transfer.md) | Domain transfer process |
|
||||||
|
| [Domain Services](Domain_Services.md) | Domain registration and management |
|
||||||
|
| [Google Workspace](Google_Workspace.md) | Google Workspace deployment |
|
||||||
|
| [Infrastructure Management](Infrastructure_Management.md) | Server and infrastructure services |
|
||||||
|
| [Managed IT Services](Managed_IT_Services.md) | MITS subscription overview |
|
||||||
|
| [MDM (Mobile Device Management)](MDM_Mobile_Device_Management.md) | Mobile device management overview |
|
||||||
|
| [MDM for Android](MDM_Android_Google_Samsung.md) | Android/Samsung MDM specifics |
|
||||||
|
| [MDM for iOS/iPadOS](MDM_iOS_iPadOS_Apple.md) | Apple MDM specifics |
|
||||||
|
| [Media Conversion](Media_Conversion.md) | VHS, tape, media digitization |
|
||||||
|
| [Network Monitoring](Network_Monitoring_and_Management.md) | Network monitoring services |
|
||||||
|
| [Networking](Networking.md) | Networking infrastructure services |
|
||||||
|
| [Personal Device Management](Personal_Device_Management.md) | Personal/home device support |
|
||||||
|
| [Printer Management](Printer_and_Print_Management.md) | Print management solutions |
|
||||||
|
| [Projects](Projects.md) | Custom project services |
|
||||||
|
| [Remote Support](Remote_Support.md) | Remote assistance options |
|
||||||
|
| [Repair](Repair.md) | In-shop repair services |
|
||||||
|
| [SEO Services](SEO_Services.md) | Search engine optimization |
|
||||||
|
| [Support HelpDesk](Support_HelpDesk.md) | Help desk and support tiers |
|
||||||
|
| [UNV Link App](UNV_Link_App_for_UNV_Remote_View.md) | UNV camera remote viewing |
|
||||||
|
| [UNV Notifications](Notifications_on_UNV_Link.md) | UNV push notifications setup |
|
||||||
|
| [VoIP / Cloud Phone](VoIP_Cloud_Phone_Service.md) | Cloud phone systems |
|
||||||
|
| [Website Services](Website.md) | Website hosting and maintenance |
|
||||||
|
| [Website Design](Website_Design_and_Creation.md) | Web design services |
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Remote Support
|
||||||
|
description:
|
||||||
|
category: services
|
||||||
|
tags: [helpdesk, services]
|
||||||
|
---
|
||||||
|
|
||||||
# Remote Support
|
# Remote Support
|
||||||
|
|
||||||
# Remote Support Services
|
# Remote Support Services
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Repair Services
|
||||||
|
description: Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.
|
||||||
|
category: services
|
||||||
|
tags: [repair, services]
|
||||||
|
---
|
||||||
|
|
||||||
# Repair Services
|
# Repair Services
|
||||||
|
|
||||||
Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.
|
Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: SEO Services
|
||||||
|
description:
|
||||||
|
category: services
|
||||||
|
tags: [services, website]
|
||||||
|
---
|
||||||
|
|
||||||
# SEO Services
|
# SEO Services
|
||||||
|
|
||||||
## Introduction
|
## Introduction
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Support HelpDesk
|
||||||
|
description: **Support Services – Your Comprehensive IT Partner**
|
||||||
|
category: services
|
||||||
|
tags: [helpdesk, services]
|
||||||
|
---
|
||||||
|
|
||||||
# Support HelpDesk
|
# Support HelpDesk
|
||||||
|
|
||||||
**Support Services – Your Comprehensive IT Partner**
|
**Support Services – Your Comprehensive IT Partner**
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: UNV Link App for UNV Remote View
|
||||||
|
description:
|
||||||
|
category: services
|
||||||
|
tags: [cctv, services]
|
||||||
|
---
|
||||||
|
|
||||||
# UNV Link App for UNV Remote View
|
# UNV Link App for UNV Remote View
|
||||||
|
|
||||||
## **Guide to Installing and Setting Up the UNV CCTV System**
|
## **Guide to Installing and Setting Up the UNV CCTV System**
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: VoIP / Cloud Phone Service
|
||||||
|
description:
|
||||||
|
category: services
|
||||||
|
tags: [services, voip]
|
||||||
|
---
|
||||||
|
|
||||||
# VoIP / Cloud Phone Service
|
# VoIP / Cloud Phone Service
|
||||||
|
|
||||||
# **Ooma Office Pro Plus & Google Voice Integration**
|
# **Ooma Office Pro Plus & Google Voice Integration**
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Website Services
|
||||||
|
description: Custom websites, hosting, and SEO. From simple landing pages to full e-commerce - built to perform.
|
||||||
|
category: services
|
||||||
|
tags: [services, website]
|
||||||
|
---
|
||||||
|
|
||||||
# Website Services
|
# Website Services
|
||||||
|
|
||||||
Custom websites, hosting, and SEO. From simple landing pages to full e-commerce - built to perform.
|
Custom websites, hosting, and SEO. From simple landing pages to full e-commerce - built to perform.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Website Design & Creation
|
||||||
|
description: Are you looking to make a solid online presence for your business? Look no further than digiBandit IT Services for expert website design and creation services. We offer a variety of customizable de...
|
||||||
|
category: services
|
||||||
|
tags: [services, website]
|
||||||
|
---
|
||||||
|
|
||||||
# Website Design & Creation
|
# Website Design & Creation
|
||||||
|
|
||||||
Are you looking to make a solid online presence for your business? Look no further than digiBandit IT Services for expert website design and creation services. We offer a variety of customizable designs and features that will ensure your website stands out from the rest. Our team of skilled developers will work with you to create a website that meets your business needs and captivates your target audience. From e-commerce sites to simple informational sites, we’ve got you covered. Contact us today to expand your online presence and take your business to the next level.
|
Are you looking to make a solid online presence for your business? Look no further than digiBandit IT Services for expert website design and creation services. We offer a variety of customizable designs and features that will ensure your website stands out from the rest. Our team of skilled developers will work with you to create a website that meets your business needs and captivates your target audience. From e-commerce sites to simple informational sites, we’ve got you covered. Contact us today to expand your online presence and take your business to the next level.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: blueBox
|
||||||
|
description: Enterprise networking in a box. Firewall, WiFi, backup, and file sharing - pre-configured and fully managed.
|
||||||
|
category: services
|
||||||
|
tags: [backup, mits, network, services]
|
||||||
|
---
|
||||||
|
|
||||||
# blueBox
|
# blueBox
|
||||||
|
|
||||||
Enterprise networking in a box. Firewall, WiFi, backup, and file sharing - pre-configured and fully managed.
|
Enterprise networking in a box. Firewall, WiFi, backup, and file sharing - pre-configured and fully managed.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Services & Offerings
|
||||||
|
description: Welcome to digiBandit's service documentation. Browse our offerings below to learn how we can help your business thrive.
|
||||||
|
category: root
|
||||||
|
tags: []
|
||||||
|
---
|
||||||
|
|
||||||
# Services & Offerings
|
# Services & Offerings
|
||||||
|
|
||||||
Welcome to digiBandit's service documentation. Browse our offerings below to learn how we can help your business thrive.
|
Welcome to digiBandit's service documentation. Browse our offerings below to learn how we can help your business thrive.
|
||||||
|
|
|
||||||
|
|
@ -1,3 +1,10 @@
|
||||||
|
---
|
||||||
|
title: Tools We Use
|
||||||
|
description: **Transparency matters.** This is a complete list of the software and services we use to manage, secure, and support your devices. We believe you should know exactly what's running on your systems ...
|
||||||
|
category: root
|
||||||
|
tags: []
|
||||||
|
---
|
||||||
|
|
||||||
# Tools We Use
|
# Tools We Use
|
||||||
|
|
||||||
**Transparency matters.** This is a complete list of the software and services we use to manage, secure, and support your devices. We believe you should know exactly what's running on your systems and where your data goes.
|
**Transparency matters.** This is a complete list of the software and services we use to manage, secure, and support your devices. We believe you should know exactly what's running on your systems and where your data goes.
|
||||||
|
|
|
||||||
Loading…
Reference in a new issue