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Update guarantees section with new diagnostic fee
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Joey King 2026-02-26 00:40:20 +00:00
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8
Services/Data_Recovery.md
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@ -91,11 +91,11 @@ Often yes, depending on the extent. Don't try to dry or clean the drive yourself
## Guarantees
### No Data, No Recovery Fee
If we can't recover your files, you only lose the $250 diagnostic deposit. Recovery fees are only charged when we successfully retrieve your data.
### No Data, No Charge
If we can't recover your files, you only pay the $60 diagnostic fee. Recovery fees are waived entirely on unsuccessful attempts.
### Estimate Before Lab Work
If your drive needs to go to the lab, you'll receive a detailed quote including fees, parts, and timeline before any work begins. No surprises, no pressure.
### Estimate Before Recovery
You'll receive a detailed quote including fees, parts, and timeline before any recovery work begins. No surprises, no pressure.
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