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Update data recovery pricing tiers and add no-data-no-charge policy
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Joey King 2026-02-26 00:40:17 +00:00
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Services/Data_Recovery.md
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@ -35,23 +35,25 @@ Lost files? Failed drive? We specialize in getting your data back when others sa
## Pricing
### In-House Diagnostics
### Diagnostic Fee
| Service | Price |
|---------|-------|
| Diagnostic Deposit | $250 (non-refundable, covers all in-house attempts including diagnostics, imaging, and logical recovery) |
| Diagnostic Fee | $60 (tax included, non-refundable, credited toward recovery if you proceed) |
Many recoveries are completed in-house. If your drive needs lab-level work, we'll let you know before proceeding.
Our technician evaluates your drive and provides a detailed estimate. If you proceed with recovery, the $60 is applied to your total.
### Lab Recovery Rates
### Recovery Rates
| Tier | Price | Includes |
|------|-------|----------|
| Minor Recovery | $500 | Deleted files, formatted drives, few bad sectors |
| Medium Recovery | $900 | Significant bad sectors, minor firmware issues, basic electronics damage |
| Major Recovery | $1,450 | Damaged heads, seized motor, failing NAND chips, severe firmware damage |
| Minor Recovery | $500 | Deleted files, formatted drives, few bad sectors (diagnostic fee included) |
| Medium Recovery | $900 | Significant bad sectors, minor firmware issues, basic electronics damage (diagnostic fee included) |
| Major Recovery | $1,450 | Damaged heads, seized motor, failing NAND chips, severe firmware damage (diagnostic fee included) |
| Additional Complexity | +$500 | Previously opened drives, decryption, mobile devices, RAID arrays, rush service |
**No Data, No Charge:** If we can't recover your data, you only pay the $60 diagnostic fee. Recovery fees are waived entirely on unsuccessful attempts.
**Parts & Media:** New drive for recovered data billed separately. Donor drives usually free thanks to our lab partnership.
### Lab Partnership