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Remove Google Voice reference, update phone to 404-0055
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Joey King 2026-02-19 15:51:32 +00:00
parent 3bd7491d72
commit 409015aaca
1 changed files with 6 additions and 6 deletions
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Getting Started/Contact.md
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@ -1,6 +1,6 @@
--- ---
title: Contact title: Contact
description: description: How to reach digiBandit IT Services for support, service requests, and consultations.
category: getting-started category: getting-started
tags: [getting_started] tags: [getting_started]
permalink: go.dbits.ca/dd/gs/contact permalink: go.dbits.ca/dd/gs/contact
@ -15,7 +15,7 @@ digiBandit offers multiple contact methods, with the ticketing system being the
## Availability by Method ## Availability by Method
**Break/Fix (Repair Services)** **Break/Fix (Repair Services)**
- Storefront & Walk-in: Daily, 12 PM–5 PM - Storefront & Walk-in: Daily, 12 PM-5 PM
- After-hours support available via custom agreement - After-hours support available via custom agreement
## Contact Methods ## Contact Methods
@ -25,11 +25,11 @@ digiBandit offers multiple contact methods, with the ticketing system being the
- Submit requests through forms and track status on customer portal - Submit requests through forms and track status on customer portal
- Ideal for: tickets, service requests, planning - Ideal for: tickets, service requests, planning
- Includes access to internal documentation - Includes access to internal documentation
- Hours: Mon–Fri, 8 AM–8 PM - Hours: Mon-Fri, 8 AM-8 PM
### Phone: (506) 404-0055 ### Phone: (506) 404-0055
- Redirects to Google Voice auto attendant at (506) 248-8023 - Self-hosted phone system with auto attendant
- Hours: Mon–Fri, 8 AM–8 PM - Hours: Mon-Fri, 8 AM-8 PM
- System includes welcome message, special announcements, ring group distribution to staff, and voicemail - System includes welcome message, special announcements, ring group distribution to staff, and voicemail
### Email ### Email
@ -41,7 +41,7 @@ digiBandit offers multiple contact methods, with the ticketing system being the
- Integrated in support software tray menu - Integrated in support software tray menu
- Real-time communication with representatives - Real-time communication with representatives
- Best for: quick questions and support walkthroughs - Best for: quick questions and support walkthroughs
- Hours: Mon–Fri, 8 AM–8 PM - Hours: Mon-Fri, 8 AM-8 PM
### In-Person Meetings ### In-Person Meetings
- Book at dbits.ca/contact - Book at dbits.ca/contact