diff --git a/Getting Started/Contact.md b/Getting Started/Contact.md index 372c996..e5679ec 100644 --- a/Getting Started/Contact.md +++ b/Getting Started/Contact.md @@ -1,6 +1,6 @@ --- title: Contact -description: +description: How to reach digiBandit IT Services for support, service requests, and consultations. category: getting-started tags: [getting_started] permalink: go.dbits.ca/dd/gs/contact @@ -15,7 +15,7 @@ digiBandit offers multiple contact methods, with the ticketing system being the ## Availability by Method **Break/Fix (Repair Services)** -- Storefront & Walk-in: Daily, 12 PM–5 PM +- Storefront & Walk-in: Daily, 12 PM-5 PM - After-hours support available via custom agreement ## Contact Methods @@ -25,11 +25,11 @@ digiBandit offers multiple contact methods, with the ticketing system being the - Submit requests through forms and track status on customer portal - Ideal for: tickets, service requests, planning - Includes access to internal documentation -- Hours: Mon–Fri, 8 AM–8 PM +- Hours: Mon-Fri, 8 AM-8 PM ### Phone: (506) 404-0055 -- Redirects to Google Voice auto attendant at (506) 248-8023 -- Hours: Mon–Fri, 8 AM–8 PM +- Self-hosted phone system with auto attendant +- Hours: Mon-Fri, 8 AM-8 PM - System includes welcome message, special announcements, ring group distribution to staff, and voicemail ### Email @@ -41,7 +41,7 @@ digiBandit offers multiple contact methods, with the ticketing system being the - Integrated in support software tray menu - Real-time communication with representatives - Best for: quick questions and support walkthroughs -- Hours: Mon–Fri, 8 AM–8 PM +- Hours: Mon-Fri, 8 AM-8 PM ### In-Person Meetings - Book at dbits.ca/contact