Fix stub content and update old WordPress links to relative doc links
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9 changed files with 202 additions and 25 deletions
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@ -1,6 +1,6 @@
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# Login with GCPW
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Google Credential Provider for Windows (GCPW) allows you to sign in to your Windows computer using your [Google Workspace](https://dbits.ca/digidocs/public/services-and-offerings/mits/business-it/google-workspace/) account. This eliminates the need for a separate local username and password, streamlining account management while maintaining strong security through features like two-factor authentication.
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Google Credential Provider for Windows (GCPW) allows you to sign in to your Windows computer using your [Google Workspace](Google_Workspace.md) account. This eliminates the need for a separate local username and password, streamlining account management while maintaining strong security through features like two-factor authentication.
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*Official Reference: [Google GCPW Documentation](https://support.google.com/a/answer/9250996)*
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@ -82,7 +82,7 @@ You’ll be asked to lift and place your finger repeatedly to capture different
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### 4. Set Up Bitwarden Password Manager
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**About Bitwarden:** Bitwarden is our recommended password manager for securely storing and managing your credentials. [Learn more about our Bitwarden service](https://dbits.ca/digidocs/public/services-and-offerings/mits/user-management/bitwarden-password-manager/).
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**About Bitwarden:** Bitwarden is our recommended password manager for securely storing and managing your credentials. [Learn more about our Bitwarden service](BitWarden_Password_Manager.md).
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#### 4a. Configure Bitwarden Desktop App
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@ -156,7 +156,7 @@ You’ll be asked to lift and place your finger repeatedly to capture different
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- Add any printers you need access to from the available list
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*Learn more: [Printix Device Management (PDM)](https://dbits.ca/digidocs/public/services-and-offerings/mits/device-management/pdm/) | [Print Management with Printix](https://dbits.ca/digidocs/public/services-and-offerings/mits/business-it/print-management-with-printix/)*
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*Learn more: [Personal Device Management (PDM)](Personal_Device_Management.md) | [Print Management with Printix](Printer_and_Print_Management.md)*
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---
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@ -225,7 +225,7 @@ digiBandit IT Services is committed to providing fast and effective IT support f
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### Business Hours, Methods of Contact & Support Times
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View our hours, details and more on our [Methods of Contact](https://dbits.ca/digidocs/internal/operations/methods-of-contact/) digiDoc.
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View our hours, details and more on our [Methods of Contact](Methods_of_Contact.md) digiDoc.
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### Exclusions & Limitations
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@ -37,6 +37,6 @@ Avoid losing memories by converting or transferring your older media to Digital
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## Pricing, Services & Rates
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[A list of prices can be found here.](https://dbits.ca/digidocs/public/services-and-offerings/rates/)
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Contact us for current pricing: hey@dbits.ca or (506) 404-0055.
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Don’t see what you need listed? Contact us anyway; we’d love to expand our list!
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@ -14,9 +14,9 @@ This is our preferred payment method, as we get the money instantly without any
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If you wish to make your payment via Credit or Visa Debit Card, you have several options:
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- [Online via the Customer Portal](https://dbits.ca/digidocs/customer-portal/navigating-the-customer-portal/account-overview/add-a-credit-card/)!
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- In-store with Credit/Debit!
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- [Over the phone](https://dbits.ca/digidocs/public/general-details/digibandits-phone-system-call-flow/)!
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- Online via the [Customer Portal](https://portal.dbits.ca)
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- In-store with Credit/Debit
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- Over the phone: (506) 404-0055
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## Cash
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114
Repair.md
114
Repair.md
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@ -1,17 +1,109 @@
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# Repair
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[How It Works](https://dbits.ca/doc/public/#how-it-works)
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[Pricing](https://dbits.ca/doc/public/#pricing)
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[What We Fix](https://dbits.ca/doc/public/#what-we-fix)
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[Warranty](https://dbits.ca/doc/public/#warranty)
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[Terms](https://dbits.ca/doc/public/#terms)
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[Book Now](https://dbits.ca/doc/public/#repair-form)
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# We Can Fix It!
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# Repair Services
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Fast, reliable, and transparent repair services for all your electronics. From simple fixes to complex micro-soldering repairs.
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---
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## What We Repair
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### Computers & Laptops
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- Desktops, laptops, all-in-ones (Windows, Mac, Linux)
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- Hardware repairs: screens, keyboards, batteries, charging ports, fans
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- Performance issues: slow boot, overheating, crashes
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- Virus/malware removal and cleanup
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- Data recovery and migration
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[Book Your Repair](https://dbits.ca/doc/public/#repair-form)
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### Mobile Devices
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- Phones and tablets (iPhone, Android, iPad)
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- Screen replacements
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- Battery replacements
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- Charging port repairs
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- Water damage assessment
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### Gaming Consoles
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- PlayStation, Xbox, Nintendo Switch
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- Disc drive issues
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- Overheating and fan replacement
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- HDMI port repairs
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- Controller repairs
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### Other Electronics
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- Printers and peripherals
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- Networking equipment
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- Smart home devices
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- Custom/specialty repairs (ask us)
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---
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## How It Works
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1. **Drop Off or Ship**
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- Walk in during business hours, or ship your device to us
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- Describe the issue and we'll document everything at intake
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2. **Diagnosis**
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- Our technicians evaluate your device
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- You receive a detailed quote before any work begins
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3. **Approval**
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- No surprises—we only proceed with your approval
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- If we find additional issues, we'll contact you first
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4. **Repair**
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- Work performed by experienced technicians
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- Quality parts and proper tools
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5. **Testing & Pickup**
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- Device tested to verify the repair
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- You're notified when it's ready
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---
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## Pricing
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| Service | Starting At |
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|---------|-------------|
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| Diagnostic (waived if repair proceeds) | $45 |
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| Virus/Malware Removal | $95 |
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| OS Reinstall | $95 |
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| Screen Replacement (laptops) | $150+ |
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| Screen Replacement (phones) | $80+ |
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| Battery Replacement | $60+ |
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| Data Recovery | $95+ |
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| Board-Level Repair | Quoted |
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*Prices vary by device and parts required. All repairs quoted before work begins.*
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---
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## Warranty
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- **1 Year** warranty on labor (our workmanship)
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- **90 Days to Manufacturer Warranty** on parts we install
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- Lifetime labor warranty for PDM members
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See our full [Warranty Policy](Warranty_Returns_and_Exchange_Policy.md) for details.
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---
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## Repair Terms
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By submitting a device for repair, you agree to our [Standard Repair Agreement](Standard_Repair_Agreement.md), which covers:
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- Service authorization
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- Pricing and payment terms
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- Data responsibility
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- Abandoned device policy
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- Liability limitations
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---
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## Book a Repair
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**Walk-In**: 607 St George Blvd, Suite 103, Moncton NB
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- Mon–Sat: 12 PM – 5 PM (walk-in hours)
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**Online**: Submit a ticket at [portal.dbits.ca](https://portal.dbits.ca)
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**Phone**: (506) 404-0055
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**Email**: hey@dbits.ca
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# Standard Repair Agreement
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## [Moved to https://dbits.ca/digidocs/public/services-and-offerings/repair/](https://dbits.ca/digidocs/public/services-and-offerings/repair/)
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This agreement outlines the terms and conditions for repair services provided by digiBandit IT Services.
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---
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## Service Authorization
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By submitting a device for repair, you authorize digiBandit to:
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- Diagnose the reported issue(s)
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- Perform necessary repairs as quoted and approved
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- Test the device to verify repair completion
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- Contact you regarding findings, recommendations, or additional issues discovered
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## Diagnostic Fee
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- **Standard diagnostic**: $45 (waived if repair proceeds)
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- **Advanced diagnostic** (data recovery, board-level): Quoted per case
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- Diagnostic fees are non-refundable if repair is declined
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## Repair Process
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1. **Intake**: Device received, issue documented, intake form completed
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2. **Diagnosis**: Technician evaluates device and identifies issue(s)
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3. **Quote**: You receive a repair quote for approval
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4. **Approval**: Repair proceeds only after your written or verbal approval
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5. **Repair**: Work performed by certified technicians
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6. **Testing**: Device tested to verify successful repair
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7. **Pickup**: You're notified when device is ready for pickup
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## Pricing & Payment
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- All quotes are estimates; final price may vary if additional issues are discovered
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- Additional work requires your approval before proceeding
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- Payment is due upon pickup
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- Accepted methods: Cash, Debit, Credit Card, e-Transfer
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## Warranty
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| Type | Coverage | Duration |
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|------|----------|----------|
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| Labor | Our workmanship on the repair performed | 1 year |
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| Parts | Defects in parts we install | Manufacturer warranty or 90 days |
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**Warranty does not cover:**
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- Physical damage after repair
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- Liquid damage after repair
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- Issues unrelated to the original repair
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- Devices repaired elsewhere after our service
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- Software issues (unless part of original repair)
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## Data & Privacy
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- **Your data is your responsibility**: Back up your data before submitting your device
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- digiBandit is not responsible for data loss during repair
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- We do not access personal files unless required for testing
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- Devices may be wiped if necessary for repair (with your approval)
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## Abandoned Devices
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Devices not picked up within **90 days** of completion notification may be:
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- Considered abandoned property
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- Recycled or disposed of
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- Used to offset repair costs
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We will attempt to contact you at least 3 times before considering a device abandoned.
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## Liability
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- Maximum liability is limited to the repair cost charged
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- digiBandit is not liable for pre-existing conditions, undisclosed damage, or issues unrelated to our repair
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- We are not responsible for data loss—always maintain backups
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## Device Condition
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By submitting your device, you confirm:
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- You own the device or have authorization to request repairs
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- You have disclosed all known issues and damage
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- The device is not stolen or subject to legal dispute
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---
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## Agreement
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By submitting a device for repair, you acknowledge that you have read, understood, and agree to the terms outlined in this Standard Repair Agreement.
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For questions or concerns, contact us at hey@dbits.ca or (506) 404-0055.
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@ -22,7 +22,7 @@ We offer three flexible service options to match your needs:
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- **Member Rate** – $30/hour (67% savings + lifetime warranty)
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**For complete pricing details and benefits:** [View our Rates Page](https://dbits.ca/digidocs/public/services-and-offerings/rates/) | [Membership Benefits](https://dbits.ca/digidocs/public/legal/membership/)
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**For complete pricing details and membership benefits:** Contact us at hey@dbits.ca
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---
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@ -138,13 +138,13 @@ To ensure transparency and avoid surprises:
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- **Exclusions:** Accidents, misuse, software issues post-repair, data loss, liquid damage repairs
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[**View Full Warranty Policy**](https://dbits.ca/digidocs/public/legal/warranty-returns-and-exchange-policy/)
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[**View Full Warranty Policy**](Warranty_Returns_and_Exchange_Policy.md)
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---
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## Scope of Support
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For complete details on what we support and our service agreements, please refer to our [**Master Service Agreement**](https://dbits.ca/digidocs/public/legal/master-service-agreement/).
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For complete details on what we support and our service agreements, please refer to our [**Master Service Agreement**](Master_Service_Agreement.md).
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---
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@ -40,7 +40,7 @@ To pair your CCTV system with the UNV-Link app, follow these steps:
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- In the UNV-Link app, tap on the “+” icon to add a new device.
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- Select the method to add your device (e.g., by scanning the QR code on your CCTV system, or in your [customer portal](https://dbits.ca/digidocs/customer-portal/)).
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- Select the method to add your device (e.g., by scanning the QR code on your CCTV system, or in your [customer portal](https://portal.dbits.ca)).
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- Scan the QR code located on your UNV CCTV system or manually enter the device serial number.
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@ -50,4 +50,4 @@ Take proactive measures to protect your business from data loss and system downt
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For more details on our Backup and Recovery Policy, please see below.
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[Backup & Recovery Policy](https://dbits.ca/digidocs/public/services-and-offerings/mits/device-management/databack/backup-and-recovery-policy/)
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[Backup & Recovery Policy](Backup_and_Recovery_Policy.md)
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