---
title: Repair Services
description: Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.
category: services
tags: [repair, services]
permalink: go.dbits.ca/dd/repair
---

# Repair Services

Fast, reliable, and transparent repair services. From simple fixes to complex micro-soldering. No surprises, just solutions.

---

## What We Fix

### Computing
- Laptops & Desktops
- Custom-built PCs

### Entertainment
- TVs & Monitors
- Game Consoles

### Pro Audio
- PA Systems
- Amps & Mixers

### Networking
- Routers & Switches
- Access Points

### Household
- Coffee Machines
- Vacuums

### Specialty
- Drones & GPS
- Vintage Electronics

### Mobile Devices
We don't repair smartphones or iPads. Visit our trusted partner:
**Atlantic Cellphone Repair (ACPR)**
353 St. George Street, Suite 101, Moncton NB | (506) 874-3838

---

## How It Works

1. **Drop Off & Diagnose** - Bring your device in, pay the $60 diagnostic fee (tax included). We diagnose it and send you a same-day report with exactly what's wrong and an estimate to fix it.
2. **Approve & Repair** - You approve the estimate, we order parts and complete the repair. Most repairs done in 3 business days. Your diagnostic fee is already included in the repair quote.
3. **Pay & Collect** - We notify you when ready. Pay your invoice and pick up your fixed device with warranty documentation.

---

## Pricing

### Standard Repair

| Item | Price |
|------|-------|
| Diagnostic Fee | $60 (tax included — same-day report & estimate) |
| Repairs Start At | $200 (diagnostic included, covers up to 3 hours of labor) |
| Additional Labor | $60/hr (after 3 hours) |
| Parts | Quoted separately |

### Additional Services

| Service | Price |
|---------|-------|
| On-Site Surcharge | +$30/hr |
| Travel (over 50km round trip) | $1/km |
| Emergency Rate | $120/hr |

**Emergency Hours:** Weekdays before 8am or after 8pm, weekends and holidays.

### PDM Member Rate ($15/mo)

- No diagnostic fee, no minimum — just pay for time + parts
- Skip the $60 diagnostic fee
- Skip the $200 minimum
- Priority scheduling
- Lifetime warranty on repairs (while subscribed)
- Labor rate: $60/hr

---

## Data Recovery & Media Conversion

### Data Recovery

| Service | Price |
|---------|-------|
| In-House Recovery | $250 (diagnostics, estimates, file lists - non-refundable) |
| Minor Lab Recovery | $500 (deleted files, formatted drives, few bad sectors) |
| Medium Lab Recovery | $900 (bad sectors, minor firmware/electronics damage) |
| Major Lab Recovery | $1,450 (damaged heads, seized motor, failing NAND) |

**+$500 Additional Fees:** Previously opened drives, decryption required, mobile devices/RAID arrays, rush service.

### Media Conversion

| Service | Price |
|---------|-------|
| First Item | $50 (VHS, DVD, tapes, photos to digital) |
| Additional Items | $5 each |
| Digital to Physical | $5 + media cost |

**Supported Formats:** VHS, VHS-C, Hi8, MiniDV, audio cassettes, reel-to-reel, photos, slides, negatives, DVD/CD.

---

## Timeline

- **Diagnostic:** Same-day report & estimate
- **Repair Work:** Most repairs completed in 3 business days
- **Parts Arrival:** 3-21 days depending on availability

---

## Warranty

| Type | Coverage | Duration |
|------|----------|----------|
| Labor | Same issue recurring | 1 year (Lifetime for PDM members) |
| Products | Defective items from us | Manufacturer warranty |
| Installed Parts | Installation labor only | Same as service |

### Not Covered
- Accidental damage (drops, spills)
- Misuse or neglect after repair
- Software issues post-repair
- Third-party repairs or modifications
- Data loss (backup before service!)
- Liquid damage repairs (corrosion risk)

---

## Important Terms

- **Data & Backups:** BACKUP YOUR DATA - We're not liable for loss. Fresh OS installs ERASE ALL DATA.
- **Repair Risks:** Some repairs carry inherent risk. Vintage devices (5+ years): Customer risk.
- **Diagnostic Fee:** $60, tax included. Included in your repair quote if you proceed. Covers the assessment if you decline.
- **Estimates:** Parts quotes valid 14 days, service quotes valid 30 days.
- **Storage:** Free first 30 days, $5/day after, device forfeited after 60 days.

---

## Payment Options

- **Interac e-Transfer:** pay@dbits.ca (preferred)
- **Credit/Debit:** Online, in-store, or phone
- **Cash:** In-store only

---

## Book a Repair

**Location:** 607 St George Blvd, Suite 103, Moncton NB

**Phone:** (506) 404-0055

**Hours:** By appointment, Mon-Fri 9am-5pm | Walk-in daily 12pm-5pm

**Email:** hey@dbits.ca

**Online:** Submit a ticket at [portal.dbits.ca](https://portal.dbits.ca)