---
title: Business Automations
description: Stop doing repetitive tasks manually. We build workflows that connect your systems and automate the boring stuff.
category: services
tags: [services]
permalink: go.dbits.ca/dd/automations
---

# Business Automations

Stop doing repetitive tasks manually. We build workflows that connect your systems and automate the boring stuff.

**Stats:** 50+ automations built, 500+ hours saved, running 24/7

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## What We Automate

### Form Submissions
Web forms auto-create tickets, contacts, and records in your CRM or PSA. No manual data entry.

### Chat to Tickets
Live chat conversations become support tickets with full transcripts preserved.

### Voicemail Routing
Voicemails transcribed and routed as tickets to the right team automatically.

### Payment Matching
E-transfers and payments automatically matched to invoices. Reconciliation handled.

### Security Alerts
Threat detections create prioritized tickets and notify your team immediately.

### Reporting
Automated data sync to spreadsheets with daily/weekly summaries.

### Onboarding
New client setup forms create all necessary records and documentation.

### Notifications
SMS, email, and chat notifications triggered by system events.

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## Our Platform

### Powered by n8n
Self-hosted workflow automation platform. Your data stays on our infrastructure in Canada - never sent to third-party clouds.

**Connects to 400+ apps including:**
- Google Workspace
- Microsoft 365
- Slack & Teams
- HubSpot & Salesforce
- Stripe & QuickBooks
- Twilio SMS
- And many more

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## Why Automate?

### Faster Response Times
Workflows run instantly, 24/7. No waiting for someone to manually process requests.

### Fewer Errors
Automated data entry eliminates typos and missed steps. Consistent every time.

### Better Documentation
Every interaction creates a record. Full audit trail without extra effort.

### Scale Without Hiring
Handle 10x the volume without 10x the staff. Automations don't take breaks.

### Cost Savings
Estimated 500+ hours of manual work automated across our client base.

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## How It Works

1. **Discovery** - We map your current processes and identify automation opportunities
2. **Build & Test** - We create custom workflows, test thoroughly, and refine until perfect
3. **Deploy & Monitor** - Workflows go live on our infrastructure. We monitor and maintain them

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## Implementation Notes

- Automations are custom-built and integrated - not a standalone product
- Requires discovery and planning during MITS onboarding
- Tailored to each client's specific needs and existing tools
- Runs on digiBandit's self-hosted infrastructure (data stays in Canada)

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## Common Integrations

| System | What We Connect |
|--------|-----------------|
| ITFlow | Tickets, contacts, invoices, assets |
| Tactical RMM | Device data, alerts, scripts |
| Google Workspace | Email, Drive, Calendar, Sheets |
| Rocket.Chat | Team notifications, live chat |
| Twilio | SMS notifications |
| Huntress | Security alerts |
| Stripe | Payment processing |

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## Get Started

**Location:** 607 St George Blvd, Suite 103, Moncton NB

**Phone:** 506-988-9243 (call) | 506-404-0055 (text)

**Email:** hey@dbits.ca

**Online:** Submit a ticket at [portal.dbits.ca](https://portal.dbits.ca)

Let's find the repetitive tasks eating up your time and eliminate them.