diff --git a/Services/Personal_Device_Management.md b/Services/Personal_Device_Management.md index f8b9b8b..6eefafc 100644 --- a/Services/Personal_Device_Management.md +++ b/Services/Personal_Device_Management.md @@ -2,11 +2,82 @@ title: Personal Device Management description: Professional monitoring and management for your personal devices. We keep your computer secure, up-to-date, and running smoothly. category: services -tags: [device, monitoring, services] +tags: [device, monitoring, services, pdm] --- # Personal Device Management Professional monitoring and management for your personal devices. We keep your computer secure, up-to-date, and running smoothly. -Member-Exclusive Service +**Member-Exclusive Service** + +--- + +## What Is PDM? + +Personal Device Management (PDM) brings the same proactive monitoring and support we provide to businesses directly to your personal computer. Whether you have a Windows PC, Mac, or Linux machine, we keep it healthy, secure, and up-to-date so you can focus on what matters. + +--- + +## What's Included + +- **Health Monitoring:** We watch for disk issues, performance problems, and hardware warnings before they become failures. +- **Security Updates:** Operating system and software patches applied automatically to keep you protected. +- **Endpoint Security:** Huntress EDR monitors for threats around the clock with human analysts reviewing every alert. +- **Remote Support:** When you need help, we can connect securely to your computer and resolve issues without an appointment. +- **Device Hardening:** Your computer is configured with security best practices out of the box, including disabled unnecessary services, bloatware removal, and privacy settings. + +--- + +## Supported Platforms + +| Platform | Architectures | +|----------|--------------| +| Windows 10/11 | 64-bit (x86_64) | +| macOS | Intel and Apple Silicon | +| Linux | x86_64, ARM64, i686 | + +--- + +## Getting Started + +1. **Sign up** for a PDM plan through your digiBandit account or contact us. +2. **Install the monitoring agent** on your computer. We support all major platforms. + - See: [Install Monitoring Agent](../Getting%20Started/Install_Monitoring_Agent.md) +3. **We review your device.** A technician audits your computer, confirms it is linked to your account, and enrolls it in the appropriate services. +4. **You're covered.** From that point on, your device is actively monitored and managed. + +No automated changes occur until a technician has reviewed and approved your device. + +--- + +## How It's Different from Business Device Management + +| | PDM (Personal) | BDM (Business) | +|---|---|---| +| **Target** | Personal computers | Company-managed workstations | +| **Hardening** | Light (privacy-focused) | Full (compliance-focused) | +| **Policies** | Basic security | Extended audit, lockout, telemetry | +| **Support** | Remote | Remote + on-site available | + +--- + +## Pricing + +For current pricing, visit [dbits.ca/manage](https://dbits.ca/manage) or contact us directly. + +--- + +## Questions? + +- **Email:** hey@dbits.ca +- **Phone:** (506) 404-0055 +- **Support Portal:** [portal.dbits.ca](https://portal.dbits.ca) + +--- + +## Related Documentation + +- [Install Monitoring Agent](../Getting%20Started/Install_Monitoring_Agent.md) - Step-by-step install guide +- [Device Management](Device_Management.md) - Business device management overview +- [Managed IT Services](Managed_IT_Services.md) - Full managed IT plans