From b6a6797b70960dc31b498d0e7fceef88e6ed0b83 Mon Sep 17 00:00:00 2001 From: Joey King Date: Thu, 5 Feb 2026 22:01:09 +0000 Subject: [PATCH] Clarify onboarding workflow: agents land in queue, technician must audit and enroll before any activity --- Getting Started/Install_Monitoring_Agent.md | 13 ++++++++----- 1 file changed, 8 insertions(+), 5 deletions(-) diff --git a/Getting Started/Install_Monitoring_Agent.md b/Getting Started/Install_Monitoring_Agent.md index 08d05ba..b0e3003 100644 --- a/Getting Started/Install_Monitoring_Agent.md +++ b/Getting Started/Install_Monitoring_Agent.md @@ -55,13 +55,16 @@ Supports x86_64, ARM64, and i686 architectures. Requires systemd. ## What Happens Next -Your computer will appear in our management system within a few minutes. From there, we can: +After installation, your device is placed into our **onboarding queue**. It will not be actively managed right away. -- Monitor your computer's health (disk space, updates, performance) -- Push security updates and patches -- Provide remote support when you need help +Here is what to expect: -You do not need to do anything else. The agent runs automatically in the background. +1. Your device appears in our system and waits in the onboarding queue. +2. A digiBandit technician reviews the device, confirms it is linked to your account, and audits its current state. +3. Once verified, the technician registers the device and enrolls it in the appropriate services for your plan. +4. From that point on, your device is actively managed: health monitoring, security updates, and remote support. + +No automated changes, updates, or monitoring will occur until a technician has reviewed and approved the device. This ensures everything is set up correctly for your specific environment. ---