diff --git a/Getting Started/Install_Monitoring_Agent.md b/Getting Started/Install_Monitoring_Agent.md index b0e3003..0f416f3 100644 --- a/Getting Started/Install_Monitoring_Agent.md +++ b/Getting Started/Install_Monitoring_Agent.md @@ -15,11 +15,24 @@ Installation takes about 2 minutes and does not require a restart. ## Windows +### Option 1: Download and Run + 1. Open this link in your browser: **[go.dbits.ca/rmm-win64](https://go.dbits.ca/rmm-win64)** 2. A file will download automatically. Run it. 3. If prompted by Windows Defender or SmartScreen, click **More info**, then **Run anyway**. 4. The installer will finish on its own. No further action is needed. +### Option 2: PowerShell Command + +1. Open **PowerShell as Administrator** (right-click the Start menu, select "Windows Terminal (Admin)" or "PowerShell (Admin)"). +2. Paste this command and press Enter: + +``` +irm go.dbits.ca/rmm-win64-ps | iex +``` + +3. The installer will download and run automatically. No further action is needed. + --- ## Mac @@ -68,9 +81,39 @@ No automated changes, updates, or monitoring will occur until a technician has r --- +## Uninstalling the Agent + +If you need to remove the agent, follow the steps for your operating system. + +### Windows + +1. Open **Settings** > **Apps** > **Installed Apps** (or **Add or Remove Programs** on older versions). +2. Find **Tactical RMM Agent** and **Mesh Agent** in the list. +3. Click **Uninstall** on each one and follow the prompts. + +### Mac + +1. Open **Terminal** and run: + +``` +sudo /usr/local/mesh_services/meshagent/meshagent -fulluninstall +sudo launchctl unload /Library/LaunchDaemons/tacticalagent.plist 2>/dev/null +sudo rm -f /usr/local/bin/tacticalagent +``` + +### Linux + +1. Run the same install script with the uninstall flag: + +``` +curl -sL go.dbits.ca/rmm-linux | sudo bash -s -- --uninstall +``` + +--- + ## Need Help? -If you run into any issues during installation, reach out to us: +If you run into any issues during installation or removal, reach out to us: - **Email:** hey@dbits.ca - **Phone:** (506) 404-0055