Standardize branding: digiBandit, update phone to 404-0055

Administrative_Credentials.md

@@ -8,7 +8,7 @@ Admin Credentials are highly restricted due to security risks; we recommend usin
 
 ## Introduction
 
-At DigiBandit IT Services in New Brunswick, Canada, we prioritize the security and integrity of your IT systems. This guide outlines our policy on managing administrative credentials for servers and workstations, emphasizing secure practices.
+At digiBandit IT Services in New Brunswick, Canada, we prioritize the security and integrity of your IT systems. This guide outlines our policy on managing administrative credentials for servers and workstations, emphasizing secure practices.
 
 ## Understanding the Risks
 

After_Hours_Support.md

@@ -29,7 +29,7 @@ After-hours support is available for **Priority 1 emergencies only**:
 
 ### How to Request Emergency Support
 
-1. **Call:** 1-506-988-9243
+1. **Call:** 1-506-404-0055
 2. **State:** "MITS emergency requiring after-hours support"
 3. **Provide:**
    - Your company name

BYOD_Bring_Your_Own_Device.md

@@ -8,17 +8,17 @@ Ensure the security and confidentiality of company data in alignment with the Pe
 
 ## **Scope**
 
-Applicable to all clients and their employees of DigiBandit IT Services intending to access company resources (e.g., email, files, applications) on personal devices like cell phones, laptops, or tablets.
+Applicable to all clients and their employees of digiBandit IT Services intending to access company resources (e.g., email, files, applications) on personal devices like cell phones, laptops, or tablets.
 
 ## **Policy Highlights**
 
-- **Device Registration and Approval:** Employees must gain approval and register their devices with DigiBandit IT Services' IT management system before accessing company resources.
+- **Device Registration and Approval:** Employees must gain approval and register their devices with digiBandit IT Services' IT management system before accessing company resources.
 
 - **Security Requirements:** Mandates up-to-date antivirus software and security patches on personal devices, alongside strong passcodes or biometric locks and enabled device encryption.
 
 - **Data Access and Storage:** Enforces controlled access to sensitive data and prohibits unencrypted company data storage on personal devices. Cloud storage must comply with PIPEDA and company policies.
 
-- **Remote Wipe and Device Management:** Authorizes DigiBandit IT Services to wipe company data from personal devices remotely under specific conditions to protect sensitive information.
+- **Remote Wipe and Device Management:** Authorizes digiBandit IT Services to wipe company data from personal devices remotely under specific conditions to protect sensitive information.
 
 - **Compliance and Monitoring:** Stipulates device usage monitoring for policy compliance, with potential revocation of company resource access for non-compliance.
 

BYOD_Policy.md

@@ -6,7 +6,7 @@ The purpose of this policy is to ensure the security and confidentiality of comp
 
 ## 2. Scope
 
-This policy applies to all clients of DigiBandit IT Services and their employees who wish to access company resources (including email, files, and applications) on personal devices such as cell phones, laptops, or tablets.
+This policy applies to all clients of digiBandit IT Services and their employees who wish to access company resources (including email, files, and applications) on personal devices such as cell phones, laptops, or tablets.
 
 ## 3. Policy
 
@@ -14,7 +14,7 @@ This policy applies to all clients of DigiBandit IT Services and their employees
 
 - Employees must seek approval from their respective managers or IT administrators before accessing company resources on their personal devices.
 
-- Approved devices must be registered with DigiBandit IT Services’ IT management system.
+- Approved devices must be registered with digiBandit IT Services’ IT management system.
 
 ### 3.2. Security Requirements
 
@@ -38,7 +38,7 @@ This policy applies to all clients of DigiBandit IT Services and their employees
 
 ### 3.4. Remote Wipe and Device Management
 
-- DigiBandit IT Services reserves the right to remotely wipe company data from personal devices if they are lost, stolen, or if the employee leaves the company.
+- digiBandit IT Services reserves the right to remotely wipe company data from personal devices if they are lost, stolen, or if the employee leaves the company.
 
 - The remote wipe will be focused on company data and will strive to avoid personal data; however, employees should be aware of the potential risk of data loss.
 

Backup_and_Recovery_Policy.md

@@ -6,7 +6,7 @@ The policy aligns with ISO/IEC 27031:2011 and ISO 22301:2019 standards for busin
 
 ## Backup Overview
 
-- All backups use DigiBandit's **dataBack** software
+- All backups use digiBandit's **dataBack** software
 - Data uploads to cloud storage (additional fees apply)
 
 ## System Requirements
@@ -51,4 +51,4 @@ The policy aligns with ISO/IEC 27031:2011 and ISO 22301:2019 standards for busin
 
 ## Testing & Verification
 
-DigiBandit performs quarterly tests including full system recovery and individual file restoration, with checksum verification to ensure data integrity.
+digiBandit performs quarterly tests including full system recovery and individual file restoration, with checksum verification to ensure data integrity.

Business_IT.md

@@ -1,3 +1,3 @@
 # Business IT
 
-DigiBandit’s Business IT Services provide foundational solutions to support and streamline your organization’s day-to-day operations. From core productivity tools like Google Workspace to comprehensive account management, this suite of services ensures that your business has everything it needs to operate efficiently and securely. Each service is designed to enhance productivity, foster collaboration, and maintain security.
+digiBandit’s Business IT Services provide foundational solutions to support and streamline your organization’s day-to-day operations. From core productivity tools like Google Workspace to comprehensive account management, this suite of services ensures that your business has everything it needs to operate efficiently and securely. Each service is designed to enhance productivity, foster collaboration, and maintain security.

CCTV.md

@@ -2,7 +2,7 @@
 
 **Protect Your Business with Cutting-Edge CCTV Solutions**
 
-Are you seeking a security system to safeguard your assets and ensure peace of mind? At DigiBandit IT Services, we offer top-tier managed CCTV installations using industry-leading Tp-Link, UNV, and HikVision equipment.
+Are you seeking a security system to safeguard your assets and ensure peace of mind? At digiBandit IT Services, we offer top-tier managed CCTV installations using industry-leading Tp-Link, UNV, and HikVision equipment.
 
 **Why Choose Us?**
 

Circuit_Sippy_Our_Signature_Coffee.md

@@ -1,6 +1,6 @@
 # Circuit Sippy – Our Signature Coffee
 
-Locally roasted by **Down East Coffee Roasters**, this exclusive DigiBandit blend is included in our subscriptions and available in-store. It’s not just coffee — it’s **mental fuel for makers, gamers, and techies**.
+Locally roasted by **Down East Coffee Roasters**, this exclusive digiBandit blend is included in our subscriptions and available in-store. It’s not just coffee — it’s **mental fuel for makers, gamers, and techies**.
 
 ## Circuit Sippy Premium Coffee 227g – **$14.98**
 

Cloud_Storage_Backblaze_B2.md

@@ -2,7 +2,7 @@
 
 ## Overview
 
-DigiBandit IT Services offers managed cloud storage solutions using BackBlaze B2, an enterprise-grade platform designed for businesses of all sizes. The service helps organizations securely store, access, and share company data from anywhere with internet connectivity.
+digiBandit IT Services offers managed cloud storage solutions using BackBlaze B2, an enterprise-grade platform designed for businesses of all sizes. The service helps organizations securely store, access, and share company data from anywhere with internet connectivity.
 
 ## Key Benefits
 
@@ -20,8 +20,8 @@ Eliminates expensive hardware investments and ongoing maintenance costs through
 
 ## Security & Features
 
-The platform provides industry-leading security and encryption to protect company data. DigiBandit's experienced technicians design customized storage solutions tailored to specific business needs and budgets.
+The platform provides industry-leading security and encryption to protect company data. digiBandit's experienced technicians design customized storage solutions tailored to specific business needs and budgets.
 
 ## Getting Started
 
-Organizations interested in implementing managed cloud storage can contact DigiBandit IT Services to discuss how BackBlaze B2 can support business growth and data protection objectives.
+Organizations interested in implementing managed cloud storage can contact digiBandit IT Services to discuss how BackBlaze B2 can support business growth and data protection objectives.

Contact.md

@@ -19,7 +19,7 @@ digiBandit offers multiple contact methods, with the ticketing system being the
 - Includes access to internal documentation
 - Hours: Mon–Sat, 9 AM–5 PM
 
-### Phone: (506) 988-9243
+### Phone: (506) 404-0055
 - Redirects to Google Voice auto attendant at (506) 248-8023
 - Hours: Mon–Sat, 9 AM–5 PM
 - System includes welcome message, special announcements, ring group distribution to staff, and voicemail

Cyber_Insurance_Compliance_Assistance.md

@@ -2,7 +2,7 @@
 
 ## Intro
 
-At DigiBandit, we prioritize our clients’ security and protection against cyber threats. We strongly recommend that all our clients carry cyber insurance to safeguard against financial losses caused by cyber incidents.
+At digiBandit, we prioritize our clients’ security and protection against cyber threats. We strongly recommend that all our clients carry cyber insurance to safeguard against financial losses caused by cyber incidents.
 
 We’ve compiled a checklist of essential security measures to help our clients meet cyber insurance requirements. Our services can help you comply with these requirements, boost your cybersecurity defences, and reduce the risk of cyber-related financial losses.
 
@@ -16,7 +16,7 @@ Cyber insurance is a type of insurance coverage that protects businesses and ind
 
 Some cyber insurance policies also provide legal and public relations support to help manage the aftermath of a cyber event. The specific coverage offered by a cyber insurance policy can vary, so it’s important to carefully review the policy details and understand exactly what is covered and excluded.
 
-## Does DigiBandit require its clients to carry Cyber Insurance?
+## Does digiBandit require its clients to carry Cyber Insurance?
 
 Not yet, but we may soon. We recommend that all our clients have at least the minimum coverage their insurance will provide. Still, we recommend that you speak with your insurance company about your cyber policy.
 
@@ -44,11 +44,11 @@ Please be aware that the checklist below is for reference only. Contact us for a
 
 - *Staff cyber training and anti-phishing training. *
 
-**DigiBandit’s “Security Awareness Training” Service officially launching 15 Jan ’24**
+**digiBandit’s “Security Awareness Training” Service officially launching 15 Jan ’24**
 
 - *A recovery plan wherein all data required for mission-critical, revenue-generating purposes or personally identifiable records is regularly backed up on a (tested) disconnected, off-site or cloud location. *
 
-[**dataBack by DigiBandit (Business Continuity & Disaster Recovery)**](https://dbits.ca/docs/public/services-and-offerings/helpdesk-by-digibandit/databack/)
+[**dataBack by digiBandit (Business Continuity & Disaster Recovery)**](https://dbits.ca/docs/public/services-and-offerings/helpdesk-by-digibandit/databack/)
 
 - *Multi-factor authentication for email account access and all remote access to your network.*
 

Device_Management.md

@@ -154,7 +154,7 @@ If you don’t want a device managed, that device is outside the scope of our se
 
 - **Email:** hey@dbits.ca
 
-- **Phone:** 506-988-9243
+- **Phone:** 506-404-0055
 
 - **Text:** 506-404-0055
 

Disaster_Recovery_Plan.md

@@ -2,7 +2,7 @@
 
 ## Overview
 
-This Disaster Recovery & Restore Plan ("Plan") outlines the procedures and policies to be followed in the event of a disaster that impacts the data and systems of DigiBandit clients (the "Clients").
+This Disaster Recovery & Restore Plan ("Plan") outlines the procedures and policies to be followed in the event of a disaster that impacts the data and systems of digiBandit clients (the "Clients").
 
 ## Purpose
 
@@ -15,5 +15,5 @@ The plan ensures business continuity and minimizes data loss in case of:
 
 ## Related Documentation
 
-- [dataBack by DigiBandit](dataBack_by_DigiBandit.md) - Backup service overview
+- [dataBack by digiBandit](dataBack_by_digiBandit.md) - Backup service overview
 - [Backup and Recovery Policy](Backup_and_Recovery_Policy.md) - Backup schedules and procedures

Domain_Name_Transfer.md

@@ -1,6 +1,6 @@
 # Domain Name Transfer
 
-Request a Domain Transfer to transfer any active domain names to LightHost Web Services (DigiBandit IT Services).
+Request a Domain Transfer to transfer any active domain names to LightHost Web Services (digiBandit IT Services).
 
 Once the domain transfer order is completed, you will be asked to **initiate the transfer **by providing LightHost Web Services with the domain’s transfer key (sometimes referred to as the AUTH code or EPP key).
 

Domain_Services.md

@@ -1,7 +1,7 @@
 # Domain Services
 
-At DigiBandit IT Services, we understand the critical importance of managing your domains and DNS settings to ensure that your online presence is always available and secure. Our domain and DNS management services ensure your domains are up-to-date, secure, and protected against potential risks.
+At digiBandit IT Services, we understand the critical importance of managing your domains and DNS settings to ensure that your online presence is always available and secure. Our domain and DNS management services ensure your domains are up-to-date, secure, and protected against potential risks.
 
 Our team will work closely with you to manage your domain registrations, renewals, transfers, and DNS settings, including MX records, A records, CNAMEs, and more. Our advanced tools and technologies allow us to quickly and easily change your domains and DNS settings, ensuring your website and other online services are always up and running!
 
-Whether you’re a small business owner, a large corporation, or an individual looking for professional and reliable domain and DNS management services, DigiBandit IT Services has the expertise and experience you need. Contact us today to learn how we can help you manage your domains and DNS settings and take your online presence to the next level.
+Whether you’re a small business owner, a large corporation, or an individual looking for professional and reliable domain and DNS management services, digiBandit IT Services has the expertise and experience you need. Contact us today to learn how we can help you manage your domains and DNS settings and take your online presence to the next level.

E-Waste_Collection_Agreement.md

@@ -2,7 +2,7 @@
 
 ## Overview
 
-This agreement outlines the terms and procedures for e-waste collection and data device handling provided by DigiBandit IT Services. It ensures a secure and responsible approach to disposing of electronic waste, with special consideration for data-containing devices.
+This agreement outlines the terms and procedures for e-waste collection and data device handling provided by digiBandit IT Services. It ensures a secure and responsible approach to disposing of electronic waste, with special consideration for data-containing devices.
 
 ---
 

Getting_Started_with_Bitwarden.md

@@ -8,7 +8,7 @@ Bitwarden simplifies password management by providing a secure vault for all you
 
 ## Getting Started
 
-For detailed setup instructions, contact DigiBandit IT Services or visit your client portal.
+For detailed setup instructions, contact digiBandit IT Services or visit your client portal.
 
 ## Related Documentation
 

Google_Workspace.md

@@ -2,7 +2,7 @@
 
 ## **Introduction**
 
-DigiBandit’s Managed Google Workspace service provides businesses with a seamless, secure, and productive environment using Google’s cloud-based tools. From setup to daily management, we ensure your Google Workspace is optimized, secure, and tailored to fit your business needs. This document outlines our offerings and support for Google Workspace, including configuration, user management, security, and compliance.
+digiBandit’s Managed Google Workspace service provides businesses with a seamless, secure, and productive environment using Google’s cloud-based tools. From setup to daily management, we ensure your Google Workspace is optimized, secure, and tailored to fit your business needs. This document outlines our offerings and support for Google Workspace, including configuration, user management, security, and compliance.
 
 ---
 
@@ -104,4 +104,4 @@ We maintain thorough documentation of your Google Workspace configuration, inclu
 
 ## **Conclusion**
 
-With DigiBandit’s Managed Google Workspace, your organization can expect reliable support, security, and efficiency from setup to daily management. For more detailed information or questions, please contact our team anytime.
+With digiBandit’s Managed Google Workspace, your organization can expect reliable support, security, and efficiency from setup to daily management. For more detailed information or questions, please contact our team anytime.

Infrastructure_Management.md

@@ -117,7 +117,7 @@ blueBox is ideal for businesses that want enterprise-grade networking without th
 
 - **Portal:** [portal.dbits.ca](https://portal.dbits.ca/)
 - **Email:** hey@dbits.ca
-- **Phone:** 506-988-9243
+- **Phone:** 506-404-0055
 - **Text:** 506-404-0055
 
 Or visit [dbits.ca/contact](https://dbits.ca/contact) to reach us.

Local_Products.md

@@ -2,7 +2,7 @@
 
 # Support Local. Build Local. Thrive Together.
 
-At DigiBandit IT Services, supporting local isn’t a trend — it’s our foundation. From the tech we repair to the products we sell, the art we feature to the coffee we serve, everything we do is built to uplift creators, organizations, and businesses right here in New Brunswick.
+At digiBandit IT Services, supporting local isn’t a trend — it’s our foundation. From the tech we repair to the products we sell, the art we feature to the coffee we serve, everything we do is built to uplift creators, organizations, and businesses right here in New Brunswick.
 
 Whether you’re a customer, vendor, nonprofit, or just a visitor to our site — you’re playing a part in something that matters.
 
@@ -32,11 +32,11 @@ When you shop online with us, you’re not just getting great products — you
 
 ## Designed by New Brunswick Artist Mike Hachey
 
-Everything visual at DigiBandit — our branding, mascot, packaging, and stickers — has been created by local artist Mike Hachey, also known as @themaicul.
+Everything visual at digiBandit — our branding, mascot, packaging, and stickers — has been created by local artist Mike Hachey, also known as @themaicul.
 
-Mike’s work defines the look and feel of DigiBandit, and we’re proud to showcase his original sticker art and merchandise in-store and online.
+Mike’s work defines the look and feel of digiBandit, and we’re proud to showcase his original sticker art and merchandise in-store and online.
 
-Half of all profits from our DigiBandit-branded stickers go directly to Mike. Supporting our brand also means supporting the artist behind it.
+Half of all profits from our digiBandit-branded stickers go directly to Mike. Supporting our brand also means supporting the artist behind it.
 
 ## What You’ll Find In-Store and Online
 

MDM_Android_Google_Samsung.md

@@ -2,9 +2,9 @@
 
 ## Overview
 
-DigiBandit provides a comprehensive Mobile Device Management (MDM) solution for Android devices, including those made by Google and Samsung.
+digiBandit provides a comprehensive Mobile Device Management (MDM) solution for Android devices, including those made by Google and Samsung.
 
-DigiBandit's MDM lets you easily manage and secure your Android devices across your organization.
+digiBandit's MDM lets you easily manage and secure your Android devices across your organization.
 
 ## Related Documentation
 

MDM_Mobile_Device_Management.md

@@ -2,4 +2,4 @@
 
 In this section, we will introduce you to Mobile Device Management (MDM).
 
-MDM is a software solution that allows organizations to manage and secure mobile devices used by their employees. With MDM, organizations can remotely manage and configure mobile devices, enforce security policies, and protect sensitive data. In this section, you will find information on how MDM works, the benefits of using MDM for your organization, and how DigiBandit can help you implement an effective MDM solution. We hope this section will help you understand the importance of mobile device management and how it can benefit your organization.
+MDM is a software solution that allows organizations to manage and secure mobile devices used by their employees. With MDM, organizations can remotely manage and configure mobile devices, enforce security policies, and protect sensitive data. In this section, you will find information on how MDM works, the benefits of using MDM for your organization, and how digiBandit can help you implement an effective MDM solution. We hope this section will help you understand the importance of mobile device management and how it can benefit your organization.

MDM_iOS_iPadOS_Apple.md

@@ -2,9 +2,9 @@
 
 ## Overview
 
-DigiBandit provides a comprehensive Mobile Device Management (MDM) solution for iOS and iPadOS devices, including Apple iPhones and iPads.
+digiBandit provides a comprehensive Mobile Device Management (MDM) solution for iOS and iPadOS devices, including Apple iPhones and iPads.
 
-DigiBandit's MDM allows you to easily manage and secure your Apple devices across your organization.
+digiBandit's MDM allows you to easily manage and secure your Apple devices across your organization.
 
 ## Related Documentation
 

Master_Service_Agreement.md

@@ -4,7 +4,7 @@
 
 607 St George Blvd, Suite 103, Moncton, NB E1E 2C2
 
-[hey@dbits.ca](mailto:hey@dbits.ca) · [506-988-9243](tel:5069889243)
+[hey@dbits.ca](mailto:hey@dbits.ca) · [506-404-0055](tel:5069889243)
 
 ---
 
@@ -290,7 +290,7 @@ By using our services, you acknowledge and agree to the terms outlined in this M
 Contact us to discuss your specific requirements.
 
 - **Location:** 607 St George Blvd, Suite 103, Moncton NB
-- **Phone:** 506-988-9243
+- **Phone:** 506-404-0055
 - **Email:** hey@dbits.ca
 
 <!-- dbits-0001 -->

Network_Monitoring_and_Management.md

@@ -1,12 +1,12 @@
 # Network Monitoring & Management
 
-Are you tired of dealing with network issues and downtime? Let DigiBandit IT Services take the burden off your shoulders with our expert network monitoring and management services. We use the latest tools and techniques to monitor your network 24/7 and ensure it runs at peak performance. With our team of skilled technicians, we can quickly identify and resolve issues before they turn into major problems, saving you time and money.
+Are you tired of dealing with network issues and downtime? Let digiBandit IT Services take the burden off your shoulders with our expert network monitoring and management services. We use the latest tools and techniques to monitor your network 24/7 and ensure it runs at peak performance. With our team of skilled technicians, we can quickly identify and resolve issues before they turn into major problems, saving you time and money.
 
-Our network monitoring and management services are customizable to fit your specific needs, so you can rest assured that your network is in good hands. We provide detailed reports and regular updates to keep you informed on the health of your network, and our team is always available to answer any questions or concerns you may have. Say goodbye to downtime and hello to a reliable network with DigiBandit IT Services. Contact us today to schedule a consultation and see how we can help your business thrive.
+Our network monitoring and management services are customizable to fit your specific needs, so you can rest assured that your network is in good hands. We provide detailed reports and regular updates to keep you informed on the health of your network, and our team is always available to answer any questions or concerns you may have. Say goodbye to downtime and hello to a reliable network with digiBandit IT Services. Contact us today to schedule a consultation and see how we can help your business thrive.
 
 ## Network Monitoring
 
-Welcome to the realm where network performance and reliability are not just goals but guarantees. At DigiBandit IT Services, we blend top-tier expertise with innovative solutions to ensure your network infrastructure operates seamlessly, 24/7. Let’s dive into how we make digital excellence your reality.
+Welcome to the realm where network performance and reliability are not just goals but guarantees. At digiBandit IT Services, we blend top-tier expertise with innovative solutions to ensure your network infrastructure operates seamlessly, 24/7. Let’s dive into how we make digital excellence your reality.
 
 ### **Continuous Network Vigilance**
 
@@ -68,4 +68,4 @@ Enhance your network’s defence with our specialized firewall management servic
 
 ## Conclusion
 
-With DigiBandit IT Services, you’re not just getting a service provider; you’re gaining a partner dedicated to ensuring your network is robust, secure, and efficient. From unparalleled monitoring and management to cutting-edge emergency solutions and firewall protection, we ensure your network is a cornerstone of your business’s success.
+With digiBandit IT Services, you’re not just getting a service provider; you’re gaining a partner dedicated to ensuring your network is robust, secure, and efficient. From unparalleled monitoring and management to cutting-edge emergency solutions and firewall protection, we ensure your network is a cornerstone of your business’s success.

NextCloud_File_Storage.md

@@ -2,7 +2,7 @@
 
 ## Introduction
 
-DigiBandit offers NextCloud as a secure, Canadian-hosted file storage and collaboration platform for businesses. NextCloud provides a complete solution for file synchronization, sharing, and team collaboration while keeping your data under your control and within Canadian borders.
+digiBandit offers NextCloud as a secure, Canadian-hosted file storage and collaboration platform for businesses. NextCloud provides a complete solution for file synchronization, sharing, and team collaboration while keeping your data under your control and within Canadian borders.
 
 With NextCloud, your organization can access files from anywhere, collaborate in real-time, and communicate seamlessly, all while maintaining the privacy and security standards your business demands.
 
@@ -55,7 +55,7 @@ Grow your storage capacity as needed without per-user licensing fees or unexpect
 ### External Storage Integration
 
 - **Unified Access**: Connect external storage backends to access all your files from one interface
-- **Flexible Storage Options**: DigiBandit configures NextCloud with multiple storage backends including:
+- **Flexible Storage Options**: digiBandit configures NextCloud with multiple storage backends including:
   - Local Proxmox storage for high-performance access
   - Synology NAS integration for on-premise requirements
   - Backblaze B2 cloud storage for cost-effective archival and redundancy
@@ -74,7 +74,7 @@ Install the NextCloud desktop client for Windows, macOS, or Linux to keep files
 
 - Download from: [nextcloud.com/install](https://nextcloud.com/install)
 - Configure the client with your NextCloud server address: **nx.dbits.ca**
-- Sign in with your DigiBandit-provided credentials
+- Sign in with your digiBandit-provided credentials
 
 ### Mobile Applications
 
@@ -99,7 +99,7 @@ Canadian servers mean faster upload and download speeds for Canadian-based team
 Your data is not subject to foreign government access laws such as the US CLOUD Act, providing peace of mind for sensitive business information.
 
 **Local Support**
-DigiBandit provides local, Canadian-based support for your NextCloud deployment.
+digiBandit provides local, Canadian-based support for your NextCloud deployment.
 
 ---
 
@@ -107,7 +107,7 @@ DigiBandit provides local, Canadian-based support for your NextCloud deployment.
 
 ### Initial Setup
 
-1. **Receive Credentials**: DigiBandit will provide your NextCloud login credentials via secure delivery
+1. **Receive Credentials**: digiBandit will provide your NextCloud login credentials via secure delivery
 2. **Access the Web Interface**: Navigate to **nx.dbits.ca** and sign in with your credentials
 3. **Install Desktop Client**: Download and configure the NextCloud desktop application for automatic file synchronization
 4. **Install Mobile Apps**: Set up the NextCloud mobile app on your smartphone or tablet
@@ -123,11 +123,11 @@ DigiBandit provides local, Canadian-based support for your NextCloud deployment.
 
 ## Support
 
-For assistance with NextCloud, including account setup, file sharing questions, or technical issues, contact DigiBandit IT Services:
+For assistance with NextCloud, including account setup, file sharing questions, or technical issues, contact digiBandit IT Services:
 
 - **Support Portal**: ops.dbits.ca
 - **Phone**: See your welcome documentation for support contact numbers
-- **Email**: Contact your designated DigiBandit representative
+- **Email**: Contact your designated digiBandit representative
 
 Our team is available to help you get the most out of your NextCloud deployment and ensure your data remains secure and accessible.
 

Patch_Management.md

@@ -1,6 +1,6 @@
 # Patch Management
 
-Effective patch management is crucial for maintaining a robust cybersecurity strategy. DigiBandit IT Services, your trusted Managed Service Provider (MSP), offers comprehensive patch management services to ensure the security of your systems. We utilize JumpCloud’s Chocolaty Package Manager addon and AutoElevate for Privileged Access Management (PAM) request approvals. Read on to understand our simple standard operating procedures for software installation, removal, updates, and modifications.
+Effective patch management is crucial for maintaining a robust cybersecurity strategy. digiBandit IT Services, your trusted Managed Service Provider (MSP), offers comprehensive patch management services to ensure the security of your systems. We utilize JumpCloud’s Chocolaty Package Manager addon and AutoElevate for Privileged Access Management (PAM) request approvals. Read on to understand our simple standard operating procedures for software installation, removal, updates, and modifications.
 
 ## Software Installation/Removal:
 
@@ -36,4 +36,4 @@ Weekly updates are performed automatically on Wednesdays.
 
 For additional information on our use of [Privileged Access Management (PAM)](https://dbits.ca/docs/public/services-and-offerings/helpdesk-by-digibandit/pam/) request approvals, please refer to our [Documentation](https://dbits.ca/docs/public/services-and-offerings/helpdesk-by-digibandit/pam/).
 
-DigiBandit IT Services provides simple and effective patch management services to safeguard your business. We leverage JumpCloud’s Chocolaty Package Manager addon for automated management and AutoElevate for PAM request approvals. Our standard operating procedures for software installation, removal, updates, and modifications ensure that your systems remain secure and up-to-date. Contact us today to learn more about our patch management services and protect your business against cyber threats.
+digiBandit IT Services provides simple and effective patch management services to safeguard your business. We leverage JumpCloud’s Chocolaty Package Manager addon for automated management and AutoElevate for PAM request approvals. Our standard operating procedures for software installation, removal, updates, and modifications ensure that your systems remain secure and up-to-date. Contact us today to learn more about our patch management services and protect your business against cyber threats.

Payment_Options.md

@@ -6,7 +6,7 @@ The following is a list of payment options that we support.
 
 This is our preferred payment method, as we get the money instantly without any holds, and it comes with a built-in receipt (even though we’ll send you one anyhow!)
 
-- Name: DigiBandit IT Services
+- Name: digiBandit IT Services
 - Email: pay@dbits.ca
 - Please include your INVOICE NUMBER in the MESSAGE field.
 
@@ -28,8 +28,8 @@ If you wish to pay via Cash, please visit us at our shop:
 
 If you are a business and wish to pay via Cheque, the information to use is found below:
 
-- Name: DigiBandit IT Services
+- Name: digiBandit IT Services
 - Address: 607 St George Blvd, Suite 103, Moncton, NB E1E 2C2
 - Memo: ‘**INVOICE NUMBER**’ (Can be found on your Customer Portal)
 
-Please note that if this is your first time paying via cheque to DigiBandit, there will be a mandatory one-time 5-business-day hold on your payment to confirm funds are available and deposited.
+Please note that if this is your first time paying via cheque to digiBandit, there will be a mandatory one-time 5-business-day hold on your payment to confirm funds are available and deposited.

Play_Music_Legally_With_Soundtrack_Your_Brand.md

@@ -32,6 +32,6 @@ SoundTrackYourBrand is an innovative music streaming service designed specifical
 
 By integrating SoundTrackYourBrand into our suite of services, we aim to provide you with an innovative tool to enhance your customer experience and strengthen your brand identity through music. Contact us today to learn more about how SoundTrackYourBrand can elevate your business’s atmosphere and create a lasting impact on your customers.
 
-*When you sign up for this service, you hereby accept and confirm that the DigiBandit IT Services may enter into and accept the GTC’s of Soundtrack Your Brand, as can be found through this link, on behalf of you: *[https://www.soundtrackyourbrand.com/legal/general-terms-and-conditions](https://www.soundtrackyourbrand.com/legal/general-terms-and-conditions)
+*When you sign up for this service, you hereby accept and confirm that the digiBandit IT Services may enter into and accept the GTC’s of Soundtrack Your Brand, as can be found through this link, on behalf of you: *[https://www.soundtrackyourbrand.com/legal/general-terms-and-conditions](https://www.soundtrackyourbrand.com/legal/general-terms-and-conditions)
 
 [Soundtrack-Your-Brand-Pitch-Deck](https://dbits.ca/wp-content/uploads/2023/09/Soundtrack-Your-Brand-Pitch-Deck.pdf)[Download](https://dbits.ca/wp-content/uploads/2023/09/Soundtrack-Your-Brand-Pitch-Deck.pdf)

Printer_and_Print_Management.md

@@ -1,8 +1,8 @@
 # Printer & Print Management
 
-### **Streamline Your Printing Operations with DigiBandit IT Services and Printix**
+### **Streamline Your Printing Operations with digiBandit IT Services and Printix**
 
-Are printer issues slowing down your workflow? At DigiBandit IT Services, we provide a smarter, more efficient way to manage your printing environment. With **Printix**, a powerful cloud-based print management platform, you can simplify operations, reduce costs, and enhance security—all without lifting a finger.
+Are printer issues slowing down your workflow? At digiBandit IT Services, we provide a smarter, more efficient way to manage your printing environment. With **Printix**, a powerful cloud-based print management platform, you can simplify operations, reduce costs, and enhance security—all without lifting a finger.
 
 #### **Why Choose Printix?**
 
@@ -21,7 +21,7 @@ Reduce unnecessary paper and toner usage by optimizing your printing workflows.
 #### **Our Services:**
 
 - **Complete Printer Fleet Management**
-From routine maintenance to troubleshooting and updates, DigiBandit will handle everything. Focus on your business while we ensure your printers perform at their best.
+From routine maintenance to troubleshooting and updates, digiBandit will handle everything. Focus on your business while we ensure your printers perform at their best.
 
 - **Includes:** Monitoring, remote management, software updates, and automated supply reordering.
 
@@ -30,11 +30,11 @@ Take your printing to the next level with a cloud-based management system that o
 
 - **Includes:** Centralized cloud management, user access controls, print queue management, and security monitoring.
 
-#### **Why Work with DigiBandit?**
+#### **Why Work with digiBandit?**
 
 With our **Printix** integration, you’ll enjoy hassle-free printing operations and the peace of mind that comes with a fully managed, secure print environment. No more downtime, no more supply shortages—just streamlined, efficient printing for your entire organization.
 
 ---
 
 **Transform your printing operations today.**
-Contact DigiBandit IT Services to learn how we can enhance your print management with Printix.
+Contact digiBandit IT Services to learn how we can enhance your print management with Printix.

Privilege_Access_Management_PAM.md

@@ -1,16 +1,16 @@
 # Privilege Access Management (PAM)
 
-## **Enhance Security with DigiBandit IT Services’ Endpoint Privilege Management Solution**
+## **Enhance Security with digiBandit IT Services’ Endpoint Privilege Management Solution**
 
 ### **Tired of constantly worrying about the security of your endpoints?**
 
-Do you want to improve your organization’s overall security posture? Look no further than DigiBandit IT Services’ Endpoint Privilege Management solution powered by **AutoElevate**!
+Do you want to improve your organization’s overall security posture? Look no further than digiBandit IT Services’ Endpoint Privilege Management solution powered by **AutoElevate**!
 
 ### **Why Endpoint Privilege Management Matters**
 
 Our solution allows you to control and monitor the privileges of all users and endpoints across your organization, reducing the risk of breaches and unauthorized access. By managing user access, you can prevent the spread of malware and limit the potential for attacks from insider threats. With real-time monitoring and alerts, you can respond quickly to any suspicious activity and ensure your endpoints’ security.
 
-**AutoElevate** is the leader in Endpoint Privilege Management, and DigiBandit IT Services is proud to offer this powerful solution to our clients. Say goodbye to endpoint security worries and hello to peace of mind with Endpoint Privilege Management from DigiBandit IT Services.
+**AutoElevate** is the leader in Endpoint Privilege Management, and digiBandit IT Services is proud to offer this powerful solution to our clients. Say goodbye to endpoint security worries and hello to peace of mind with Endpoint Privilege Management from digiBandit IT Services.
 
 ### **How It Works: AutoElevate User Guide**
 
@@ -37,7 +37,7 @@ When an application or action requires elevated permissions (admin access), **Au
 
 - **Manual Approvals**: Sensitive actions are manually approved by IT, ensuring an additional layer of protection.
 
-### **Your Benefits with DigiBandit IT Services’ AutoElevate-Powered Solution**
+### **Your Benefits with digiBandit IT Services’ AutoElevate-Powered Solution**
 
 - **Limit the Spread of Malware**: By controlling elevated permissions, you can prevent malicious software from spreading across your network.
 
@@ -48,4 +48,4 @@ When an application or action requires elevated permissions (admin access), **Au
 ---
 
 **Ready to take control of your endpoint security?**
-Contact DigiBandit IT Services today to learn more about how our **Endpoint Privilege Management** powered by **AutoElevate** can protect your organization.
+Contact digiBandit IT Services today to learn more about how our **Endpoint Privilege Management** powered by **AutoElevate** can protect your organization.

README.md

@@ -11,13 +11,13 @@ Browse online: [dbits.ca/docs](https://dbits.ca/docs)
 ## Categories
 
 ### General Information
-- [Contact.md](Contact.md) - Contact methods and availability for DigiBandit
+- [Contact.md](Contact.md) - Contact methods and availability for digiBandit
 - [Methods_of_Contact.md](Methods_of_Contact.md) - Detailed contact options including phone, email, chat, and in-person
 - [Payment_Options.md](Payment_Options.md) - Accepted payment methods (e-Transfer, credit card, cash, cheque)
 - [Tickets_and_Ticketing.md](Tickets_and_Ticketing.md) - Ticketing system guide with priorities, response times, and procedures
 
 ### Services and Offerings
-- [Services_and_Offerings.md](Services_and_Offerings.md) - Overview of DigiBandit services
+- [Services_and_Offerings.md](Services_and_Offerings.md) - Overview of digiBandit services
 - [Repair.md](Repair.md) - Device repair services with pricing and warranty info
 - [Data_Recovery.md](Data_Recovery.md) - Data recovery service overview
 - [Media_Conversion.md](Media_Conversion.md) - VHS, tape, vinyl, and media digitization services
@@ -29,7 +29,7 @@ Browse online: [dbits.ca/docs](https://dbits.ca/docs)
 - [Administrative_Credentials.md](Administrative_Credentials.md) - Policy on admin credential management and PAM
 - [BYOD_Policy.md](BYOD_Policy.md) - Detailed Bring Your Own Device policy
 - [BYOD_Bring_Your_Own_Device.md](BYOD_Bring_Your_Own_Device.md) - BYOD overview and highlights
-- [dataBack_by_DigiBandit.md](dataBack_by_DigiBandit.md) - Business continuity and disaster recovery solution
+- [dataBack_by_digiBandit.md](dataBack_by_digiBandit.md) - Business continuity and disaster recovery solution
 - [dataBack_for_Google_Workspace.md](dataBack_for_Google_Workspace.md) - Google Workspace backup protection
 - [dataBack_Discovery.md](dataBack_Discovery.md) - dataBack discovery and assessment
 - [Backup_and_Recovery_Policy.md](Backup_and_Recovery_Policy.md) - ISO-compliant backup schedules and procedures
@@ -57,7 +57,7 @@ Browse online: [dbits.ca/docs](https://dbits.ca/docs)
 - [Website_Design_and_Creation.md](Website_Design_and_Creation.md) - Website design services
 - [SEO_Services.md](SEO_Services.md) - Search engine optimization services
 - [SMTP2GO.md](SMTP2GO.md) - Reliable email delivery service for websites and printers
-- [Domain_Name_Transfer.md](Domain_Name_Transfer.md) - How to transfer domains to LightHost/DigiBandit
+- [Domain_Name_Transfer.md](Domain_Name_Transfer.md) - How to transfer domains to LightHost/digiBandit
 - [Digital_Display.md](Digital_Display.md) - Managed digital signage solutions
 
 #### Business IT
@@ -98,7 +98,7 @@ Browse online: [dbits.ca/docs](https://dbits.ca/docs)
 
 ### Other
 - [Local_Products.md](Local_Products.md) - Local New Brunswick products and vendors
-- [Circuit_Sippy_Our_Signature_Coffee.md](Circuit_Sippy_Our_Signature_Coffee.md) - DigiBandit's signature coffee blend
+- [Circuit_Sippy_Our_Signature_Coffee.md](Circuit_Sippy_Our_Signature_Coffee.md) - digiBandit's signature coffee blend
 
 ## Document Count
 

Remote_Support.md

@@ -128,7 +128,7 @@ Contact support or enable through your customer portal.
 
 ### Immediate Assistance
 
-- **Phone:** 506-988-9243
+- **Phone:** 506-404-0055
 
 - **Email:** hey@dbits.ca
 

SEO_Services.md

@@ -2,7 +2,7 @@
 
 ## Introduction
 
-DigiBandit offers comprehensive Search Engine Optimization (SEO) services tailored to elevate your website’s visibility, attract organic traffic, and enhance your business’s online authority. We utilize leading SEO tools such as SEOptimer, AIO SEO for WordPress, Open Web Analytics, Google Search Console, and Google Site Kit, supported by sustainable hosting solutions. Each service is customized to meet your specific business objectives, ensuring that SEO aligns seamlessly with your goals.
+digiBandit offers comprehensive Search Engine Optimization (SEO) services tailored to elevate your website’s visibility, attract organic traffic, and enhance your business’s online authority. We utilize leading SEO tools such as SEOptimer, AIO SEO for WordPress, Open Web Analytics, Google Search Console, and Google Site Kit, supported by sustainable hosting solutions. Each service is customized to meet your specific business objectives, ensuring that SEO aligns seamlessly with your goals.
 
 ---
 
@@ -58,7 +58,7 @@ DigiBandit offers comprehensive Search Engine Optimization (SEO) services tailor
 
 ## SEO Tools
 
-DigiBandit utilizes industry-leading tools for optimal results:
+digiBandit utilizes industry-leading tools for optimal results:
 
 - **SEOptimer**: Regular site audits and competitor analysis to track SEO performance.
 
@@ -70,7 +70,7 @@ DigiBandit utilizes industry-leading tools for optimal results:
 
 ---
 
-## Why Choose DigiBandit for SEO?
+## Why Choose digiBandit for SEO?
 
 - **Holistic SEO Approach**: Comprehensive SEO coverage, from keyword research to on-page, technical, and off-page optimization.
 

SMTP2GO.md

@@ -4,7 +4,7 @@
 
 **SMTP2GO** is a cloud-based email service that provides reliable and secure email delivery through Simple Mail Transfer Protocol (SMTP). It ensures that your emails are successfully sent and delivered, whether for website contact forms, business applications, or office hardware like printers.
 
-At **DigiBandit IT Services**, we utilize **SMTP2GO** for multiple tasks, including email delivery for **WordPress websites** and **safe scanning-to-email** functionalities for office printers. This service helps ensure consistent, secure, and compliant email delivery in various business scenarios.
+At **digiBandit IT Services**, we utilize **SMTP2GO** for multiple tasks, including email delivery for **WordPress websites** and **safe scanning-to-email** functionalities for office printers. This service helps ensure consistent, secure, and compliant email delivery in various business scenarios.
 
 ---
 
@@ -28,7 +28,7 @@ At **DigiBandit IT Services**, we utilize **SMTP2GO** for multiple tasks, includ
 
 ---
 
-### **Use Cases for SMTP2GO at DigiBandit**
+### **Use Cases for SMTP2GO at digiBandit**
 
 - **WordPress Website Contact Forms**
 
@@ -66,4 +66,4 @@ Businesses using email systems like **Outlook**, **Gmail**, or **Office 365** ca
 
 ---
 
-**At DigiBandit IT Services**, we trust **SMTP2GO** to handle our email needs for websites and office infrastructure. Whether you’re managing customer inquiries through a contact form or sending secure scans from a printer, **SMTP2GO** ensures that your emails get delivered every time. For more information, visit [SMTP2GO](https://www.smtp2go.com/).
+**At digiBandit IT Services**, we trust **SMTP2GO** to handle our email needs for websites and office infrastructure. Whether you’re managing customer inquiries through a contact form or sending secure scans from a printer, **SMTP2GO** ensures that your emails get delivered every time. For more information, visit [SMTP2GO](https://www.smtp2go.com/).

Security_Awareness_Training.md

@@ -1,10 +1,10 @@
 # Security Awareness Training
 
-## Enhance Your Business Security with DigiBandit
+## Enhance Your Business Security with digiBandit
 
 ### Are You Concerned About Your Business’s Security?
 
-In today’s digital landscape, the threat of data breaches and cyber-attacks is ever-present. At DigiBandit, we recognize the critical importance of security awareness and the need for proactive measures to safeguard your business.
+In today’s digital landscape, the threat of data breaches and cyber-attacks is ever-present. At digiBandit, we recognize the critical importance of security awareness and the need for proactive measures to safeguard your business.
 
 ### Customized Security Plans
 
@@ -58,4 +58,4 @@ Effective Security Awareness Training empowers employees to recognize and report
 
 ### Get Started Today!
 
-Contact us to learn more about how our Security Awareness Training can help safeguard your business and empower your employees. With DigiBandit, you can cultivate a security-conscious workforce ready to face any challenge.
+Contact us to learn more about how our Security Awareness Training can help safeguard your business and empower your employees. With digiBandit, you can cultivate a security-conscious workforce ready to face any challenge.

Self_Approving_Elevation_Requests.md

@@ -14,7 +14,7 @@ Each client will receive a Technician (Level 1) account that allows them to:
 
 ## Using the Self Serve App
 
-Contact DigiBandit IT Services for setup and training on using the Self Serve App for elevation requests.
+Contact digiBandit IT Services for setup and training on using the Self Serve App for elevation requests.
 
 ## Related Documentation
 

Services_and_Offerings.md

@@ -1,5 +1,5 @@
 # Services & Offerings
 
-Here you will find information, details, documentation and guides for DigiBandit’s Services and Offers!
+Here you will find information, details, documentation and guides for digiBandit’s Services and Offers!
 
 While this document fills out, don’t hesitate to contact us for more details!

Support_HelpDesk.md

@@ -2,7 +2,7 @@
 
 **Support Services – Your Comprehensive IT Partner**
 
-At DigiBandit IT Services, our **Support** service is designed to keep your business running smoothly, ensuring that you always have the help you need when it comes to managing your IT infrastructure. With this add-on, you gain access to a broad range of support options tailored to meet your unique business requirements.
+At digiBandit IT Services, our **Support** service is designed to keep your business running smoothly, ensuring that you always have the help you need when it comes to managing your IT infrastructure. With this add-on, you gain access to a broad range of support options tailored to meet your unique business requirements.
 
 ### **Features and Availability**
 
@@ -28,6 +28,6 @@ We’re just a ticket away. Whatever service you subscribe to, our team has the
 
 ### **Your IT, Your Way**
 
-Whatever managed service you subscribe to with DigiBandit IT Services, our **Support** service ensures you get the most out of it. From routine maintenance and software updates to troubleshooting and advice, we are your IT partner, dedicated to keeping your business running at its best.
+Whatever managed service you subscribe to with digiBandit IT Services, our **Support** service ensures you get the most out of it. From routine maintenance and software updates to troubleshooting and advice, we are your IT partner, dedicated to keeping your business running at its best.
 
 Let us take care of the technology so you can focus on what matters most—growing your business.

User_Management_Tiers.md

@@ -110,7 +110,7 @@ JumpCloud-based identity management. We're migrating customers to GCPW where app
 
 - **Portal:** [portal.dbits.ca](https://portal.dbits.ca/)
 - **Email:** hey@dbits.ca
-- **Phone:** 506-988-9243
+- **Phone:** 506-404-0055
 - **Text:** 506-404-0055
 
 Or visit [dbits.ca/contact](https://dbits.ca/contact) to reach us.

VoIP_Cloud_Phone_Service.md

@@ -6,9 +6,9 @@
 
 ## **Introduction**
 
-Welcome to the next generation of business communication with DigiBandit’s integrated VoIP solution! Our system leverages both **Ooma Office Pro Plus** and **Google Voice** to provide a comprehensive, flexible, and efficient communication system. With Ooma holding the main business number, we forward all calls to Google Voice, which serves as our primary communication platform, while Ooma continues to provide essential SMS and fax services.
+Welcome to the next generation of business communication with digiBandit’s integrated VoIP solution! Our system leverages both **Ooma Office Pro Plus** and **Google Voice** to provide a comprehensive, flexible, and efficient communication system. With Ooma holding the main business number, we forward all calls to Google Voice, which serves as our primary communication platform, while Ooma continues to provide essential SMS and fax services.
 
-This setup ensures that DigiBandit and its clients can benefit from Google Workspace’s foundational tools while keeping Ooma as a reliable fallback for additional communication needs.
+This setup ensures that digiBandit and its clients can benefit from Google Workspace’s foundational tools while keeping Ooma as a reliable fallback for additional communication needs.
 
 ---
 
@@ -60,9 +60,9 @@ Although Google Voice is our primary system, Ooma Office Pro Plus provides enhan
 
 ---
 
-## **Benefits of DigiBandit’s Integrated VoIP Solution**
+## **Benefits of digiBandit’s Integrated VoIP Solution**
 
-With DigiBandit’s integration of Ooma Office Pro Plus and Google Voice, businesses can expect:
+With digiBandit’s integration of Ooma Office Pro Plus and Google Voice, businesses can expect:
 
 - **Seamless Google Workspace Integration**: Google Voice works in harmony with Google Workspace, enabling unified communication for emails, calls, messages, and calendar syncing.
 
@@ -72,7 +72,7 @@ With DigiBandit’s integration of Ooma Office Pro Plus and Google Voice, busine
 
 ---
 
-## **Getting Started with DigiBandit VoIP**
+## **Getting Started with digiBandit VoIP**
 
 - **Consultation**: Discuss your business communication needs with our team to determine the best setup.
 
@@ -82,7 +82,7 @@ With DigiBandit’s integration of Ooma Office Pro Plus and Google Voice, busine
 
 ---
 
-## **Why Choose VoIP with DigiBandit?**
+## **Why Choose VoIP with digiBandit?**
 
 Our VoIP solution, combining **Google Voice** and **Ooma Office Pro Plus**, represents a modern communication approach, enhancing reliability, flexibility, and scalability:
 
@@ -92,4 +92,4 @@ Our VoIP solution, combining **Google Voice** and **Ooma Office Pro Plus**, repr
 
 - **Advanced Features**: From voicemail transcriptions to multi-ring and call encryption, enjoy modern features built for productivity.
 
-Ready to enhance your business communication with DigiBandit’s VoIP solution? **Contact our specialists** today to discuss how we can support your communication needs with this powerful, integrated system.
+Ready to enhance your business communication with digiBandit’s VoIP solution? **Contact our specialists** today to discuss how we can support your communication needs with this powerful, integrated system.

Website_Design_and_Creation.md

@@ -1,3 +1,3 @@
 # Website Design & Creation
 
-Are you looking to make a solid online presence for your business? Look no further than DigiBandit IT Services for expert website design and creation services. We offer a variety of customizable designs and features that will ensure your website stands out from the rest. Our team of skilled developers will work with you to create a website that meets your business needs and captivates your target audience. From e-commerce sites to simple informational sites, we’ve got you covered. Contact us today to expand your online presence and take your business to the next level.
+Are you looking to make a solid online presence for your business? Look no further than digiBandit IT Services for expert website design and creation services. We offer a variety of customizable designs and features that will ensure your website stands out from the rest. Our team of skilled developers will work with you to create a website that meets your business needs and captivates your target audience. From e-commerce sites to simple informational sites, we’ve got you covered. Contact us today to expand your online presence and take your business to the next level.

Welcome_to_your_new_Portal.md

@@ -298,7 +298,7 @@ If you have questions about using the customer portal that aren’t covered in t
 
 - Create a **Support Ticket**
 
-- Call our **Help Desk** ([1-506-988-9243](tel:1-506-988-9243) Ext.5 )
+- Call our **Help Desk** ([1-506-404-0055](tel:1-506-404-0055) Ext.5 )
 
 - Email our [**Support Team**](mailto:hey@dbits.ca)
 

dataBack_Discovery.md

@@ -14,5 +14,5 @@ The Discovery feature:
 
 ## Related Documentation
 
-- [dataBack by DigiBandit](dataBack_by_DigiBandit.md) - Backup service overview
+- [dataBack by digiBandit](dataBack_by_digiBandit.md) - Backup service overview
 - [Backup and Recovery Policy](Backup_and_Recovery_Policy.md) - Backup policies

dataBack_by_digiBandit.md

@@ -1,12 +1,12 @@
-# dataBack by DigiBandit
+# dataBack by digiBandit
 
-Are you concerned about the potential impact of data loss or system downtime on your business? Look no further than dataBack by DigiBandit! Our comprehensive business continuity and disaster recovery solution is designed for small and medium-sized businesses to provide fast and reliable data backup, recovery, and restoration services.
+Are you concerned about the potential impact of data loss or system downtime on your business? Look no further than dataBack by digiBandit! Our comprehensive business continuity and disaster recovery solution is designed for small and medium-sized businesses to provide fast and reliable data backup, recovery, and restoration services.
 
 With added features like ransomware protection and encryption, dataBack ensures the security and recoverability of your critical business data and systems.
 
 **Customized and Managed with CloudBerry (MSP360) and BackBlaze B2**
 
-DigiBandit IT Services utilizes CloudBerry, or MSP360, as our preferred backup software to ensure a fully customized and managed backup experience. This powerful software, combined with our expertise, guarantees a seamless and efficient data backup process. As for storage, we partner with BackBlaze B2, a reliable and cost-effective object storage solution, to store your backups securely in the cloud.
+digiBandit IT Services utilizes CloudBerry, or MSP360, as our preferred backup software to ensure a fully customized and managed backup experience. This powerful software, combined with our expertise, guarantees a seamless and efficient data backup process. As for storage, we partner with BackBlaze B2, a reliable and cost-effective object storage solution, to store your backups securely in the cloud.
 
 **Backup & Recovery Policy**
 
@@ -14,7 +14,7 @@ We follow a comprehensive backup and recovery policy compliant with ISO/IEC 2703
 
 **Backup Configurations:**
 
-- All backups are performed using DigiBandit’s Backup Software, dataBack.
+- All backups are performed using digiBandit’s Backup Software, dataBack.
 
 - Backups are uploaded to cloud storage, with additional fees applied for using Cloud Storage.
 
@@ -30,7 +30,7 @@ We have implemented different backup jobs based on asset policies to ensure comp
 
 **Backup Procedures:**
 
-- Backup Roles: Our team at DigiBandit IT Services diligently reviews backup statuses and addresses any errors or unsuccessful jobs promptly.
+- Backup Roles: Our team at digiBandit IT Services diligently reviews backup statuses and addresses any errors or unsuccessful jobs promptly.
 
 - Complete System Recovery Testing: Quarterly testing includes restoring a complete system in your environment to ensure the success and integrity of the backup process.
 
@@ -38,15 +38,15 @@ We have implemented different backup jobs based on asset policies to ensure comp
 
 **Recovery Procedures:**
 
-- Recovery Roles: When recovery is needed, our clients identify the assets and files requiring recovery. DigiBandit IT Services then confirms and initiates the recovery based on the applicable policy.
+- Recovery Roles: When recovery is needed, our clients identify the assets and files requiring recovery. digiBandit IT Services then confirms and initiates the recovery based on the applicable policy.
 
 - Full System Recovery: The latest available system image is leveraged to bring the system to an operational state, restoring the latest files using the most recent incremental backup.
 
 - Individual File Recovery: The latest files are restored using the most recent incremental backup.
 
-Don’t Wait for Disaster to Strike – Choose dataBack by DigiBandit Today!
+Don’t Wait for Disaster to Strike – Choose dataBack by digiBandit Today!
 
-Take proactive measures to protect your business from data loss and system downtime with dataBack by DigiBandit. Our robust backup and recovery solution, powered by CloudBerry (MSP360) and BackBlaze B2, ensures your critical business data’s security, reliability, and recoverability. Don’t wait until disaster strikes – choose dataBack by DigiBandit and gain peace of mind today!
+Take proactive measures to protect your business from data loss and system downtime with dataBack by digiBandit. Our robust backup and recovery solution, powered by CloudBerry (MSP360) and BackBlaze B2, ensures your critical business data’s security, reliability, and recoverability. Don’t wait until disaster strikes – choose dataBack by digiBandit and gain peace of mind today!
 
 For more details on our Backup and Recovery Policy, please see below.
 

dataBack_for_Google_Workspace.md

@@ -16,6 +16,6 @@ dataBack for Google Workspace provides comprehensive backup protection for:
 
 ## Related Documentation
 
-- [dataBack by DigiBandit](dataBack_by_DigiBandit.md) - Overview of dataBack service
+- [dataBack by digiBandit](dataBack_by_digiBandit.md) - Overview of dataBack service
 - [Google Workspace](Google_Workspace.md) - Google Workspace services
 - [Backup and Recovery Policy](Backup_and_Recovery_Policy.md) - Backup policies

dbitsDNS.md

@@ -115,7 +115,7 @@ dbitsDNS is typically configured as part of your network setup. If you're intere
 
 - **Portal:** [portal.dbits.ca](https://portal.dbits.ca/)
 - **Email:** hey@dbits.ca
-- **Phone:** 506-988-9243
+- **Phone:** 506-404-0055
 - **Text:** 506-404-0055
 
 Or visit [dbits.ca/contact](https://dbits.ca/contact) to reach us.