Add PDM-specific agent install guide with new deploy links
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Getting Started/Install_PDM_Agent.md
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Getting Started/Install_PDM_Agent.md
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---
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title: Install PDM Agent
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description: How to install the digiBandit monitoring agent on your personal Windows, Mac, or Linux computer.
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category: getting-started
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tags: [getting_started, onboarding, monitoring, pdm]
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---
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# Install PDM Agent
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The digiBandit monitoring agent keeps your personal computer healthy and secure. Once installed, it runs quietly in the background and lets our team monitor for issues, push updates, and provide remote support when you need it.
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Installation takes about 2 minutes and does not require a restart.
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---
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## Windows
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### Option 1: Download and Run
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1. Open this link in your browser: **[go.dbits.ca/dl/pdm/win](https://go.dbits.ca/dl/pdm/win)**
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2. A file will download automatically. Run it.
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3. If prompted by Windows Defender or SmartScreen, click **More info**, then **Run anyway**.
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4. The installer will finish on its own. No further action is needed.
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### Option 2: PowerShell Command
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1. Open **PowerShell as Administrator** (right-click the Start menu, select "Windows Terminal (Admin)" or "PowerShell (Admin)").
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2. Paste this command and press Enter:
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```
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irm go.dbits.ca/dl/pdm/ps | iex
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```
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3. The installer will download and run automatically. No further action is needed.
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---
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## Mac
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1. Open **Terminal** (search for "Terminal" in Spotlight, or find it in Applications > Utilities).
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2. Paste this command and press Enter:
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```
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curl -sL go.dbits.ca/dl/pdm/mac | sudo bash
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```
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3. Enter your Mac password when prompted (you will not see characters as you type, that is normal).
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4. The installer will finish on its own. No further action is needed.
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This works on both Intel and Apple Silicon Macs.
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---
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## Linux
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1. Open a terminal via SSH or direct console (not a graphical desktop session).
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2. Run this command:
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```
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curl -sL go.dbits.ca/dl/pdm/linux | sudo bash
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```
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3. The installer will finish on its own. No further action is needed.
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Supports x86_64, ARM64, and i686 architectures. Requires systemd.
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---
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## What Happens Next
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After installation, your device is placed into our **onboarding queue**. It will not be actively managed right away.
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Here is what to expect:
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1. Your device appears in our system and waits in the onboarding queue.
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2. A digiBandit technician reviews the device, confirms it is linked to your account, and audits its current state.
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3. Once verified, the technician registers the device and enrolls it in the appropriate services for your plan.
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4. From that point on, your device is actively managed: health monitoring, security updates, and remote support.
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No automated changes, updates, or monitoring will occur until a technician has reviewed and approved the device. This ensures everything is set up correctly for your specific environment.
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---
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## Uninstalling the Agent
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If you need to remove the agent, follow the steps for your operating system.
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### Windows
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1. Open **Settings** > **Apps** > **Installed Apps** (or **Add or Remove Programs** on older versions).
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2. Find **Tactical RMM Agent** and **Mesh Agent** in the list.
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3. Click **Uninstall** on each one and follow the prompts.
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### Mac
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1. Open **Terminal** and run:
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```
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sudo /usr/local/mesh_services/meshagent/meshagent -fulluninstall
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sudo launchctl unload /Library/LaunchDaemons/tacticalagent.plist 2>/dev/null
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sudo rm -f /usr/local/bin/tacticalagent
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```
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### Linux
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1. Run the same install script with the uninstall flag:
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```
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curl -sL go.dbits.ca/dl/pdm/linux | sudo bash -s -- --uninstall
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```
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---
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## Need Help?
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If you run into any issues during installation or removal, reach out to us:
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- **Email:** hey@dbits.ca
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- **Phone:** (506) 404-0055
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- **Support Portal:** [portal.dbits.ca](https://portal.dbits.ca)
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---
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## Related Documentation
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- [Methods of Contact](Methods_of_Contact.md)
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- [Ops Portal Guide](Ops_Portal_Guide.md)
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- [Personal Device Management](../Services/Personal_Device_Management.md)
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