blueBox: align with corrected product definition - build + manage, any size, any industry
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---
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title: blueBox
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description: Your own server, in your office, managed by us.
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description: The digital black box for your business. We build your IT infrastructure and manage it going forward.
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category: services
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tags: [bluebox, server, infrastructure, on-site]
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tags: [bluebox, infrastructure, managed-it]
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permalink: go.dbits.ca/dd/bluebox
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---
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# blueBox
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**Your own server. In your office. Managed by us.**
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**The digital black box for your business.**
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---
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## What is blueBox?
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It's where your business digitally lives. One box, in your office, with everything your team needs to work - file sharing, backups, remote access, user accounts, security. All of it.
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Think of it as the black box for your business IT. It's where your business digitally lives - file sharing, backups, remote access, user accounts, security, all running on infrastructure we build and install in your office.
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We build the box, install it on-site, and manage it going forward. Your data stays in your building. Need more capacity? Bigger box. Need disaster recovery? We back up the box. Need more services? We add them.
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We build it. We manage it. Your data stays in your building. Need more capacity? Bigger blueBox. Need disaster recovery? We back up the blueBox. Need more services on top? We add them.
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---
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## What You Get
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## What's In Your blueBox
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- A server in your office that you own - your files, your data, your control
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### What You Own
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- A server in your office - your files, your data, your control
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- File sharing that works the way your team needs it to
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- Backups that actually run, with encrypted off-site copies
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- Remote access so your team can work from anywhere
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@ -30,15 +32,11 @@ We build the box, install it on-site, and manage it going forward. Your data sta
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- Accounts and permissions configured for your staff
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- A documented network you can hand to anyone if you ever need to
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---
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### What You Stop Worrying About
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## Then We Manage It
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Once it's built, we manage the whole thing. Monitoring, security, patching, backups, support - all included as part of your blueBox. Same [managed IT service](/managed/) we run for all our clients.
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Once the box is in, we handle everything going forward. Monitoring, security, patching, backups, support. Same managed IT service we run for all our clients.
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The difference is you don't have to find a separate company after the install. We built it, we know it inside out, and we keep it running. One call for everything.
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See [Managed IT](/managed/) for details on what's included in ongoing management.
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The company that built it is the company that manages it. No handoffs. One call for everything.
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---
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@ -46,19 +44,19 @@ See [Managed IT](/managed/) for details on what's included in ongoing management
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Every blueBox is sized to your business. We quote after a free consultation.
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**The Box** - One-time. Server hardware, installation, and network setup. You own it.
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**The Build** - One-time, custom quoted. Hardware, installation, network setup, and configuration. You own the hardware.
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**Management** - Monthly. Priced by devices, users, and sites. Details on our [Managed IT](/managed/) page.
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**The Management** - Monthly, based on your setup. Monitoring, security, support, backups, patching - included as part of your blueBox. See our [managed IT service](/managed/) for details.
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**Growing?** - More users, more storage, second location - we upgrade the box or add another one. No starting over.
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**Growing?** - More users, more storage, second location - we upgrade your blueBox or add another. No starting over.
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---
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## How It Works
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1. **Discover** - We look at what you've got, figure out what's working and what isn't
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1. **Discover** - We sit down, look at what you've got, figure out what's working and what isn't
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2. **Quote** - Clear breakdown of what you're getting and what it costs
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3. **Deploy** - We build the box, install it on-site, migrate your data, get your team connected
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3. **Deploy** - We build the infrastructure, install it on-site, migrate your data, get your team connected
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4. **Manage** - We handle the tech from here. You call us when something comes up
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---
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@ -66,7 +64,7 @@ Every blueBox is sized to your business. We quote after a free consultation.
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## Why digiBandit?
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- **We run our own tools** - Not reselling someone else's product with a markup
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- **Your data stays here** - Server in your office, backups in Canada
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- **Your data stays here** - Infrastructure in your office, backups in Canada
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- **Moncton, since 2016** - Not a franchise, not a call centre. We're down the road
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- **One number to call** - The company that built it is the company that manages it
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- **Owner-operated** - The owner built this and manages your account directly
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@ -75,11 +73,11 @@ Every blueBox is sized to your business. We quote after a free consultation.
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## Common Questions
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**What size business is this for?**
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Any size. One person or 10,000. The box gets sized to your business. Works for any industry.
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**What size business is blueBox for?**
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Any size. One person or 10,000. The blueBox gets sized to your business. Works for any industry.
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**What if my business grows?**
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Bigger business, bigger box. We upgrade the hardware, add storage, or deploy a second box at another location. You don't start over.
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Bigger business, bigger blueBox. We upgrade the hardware, add storage, or deploy a second blueBox at another location. You don't start over.
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**What about QuickBooks / Office 365 / etc?**
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We don't rip out what's working. Your existing software stays. We fill in the gaps around it.
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@ -87,14 +85,11 @@ We don't rip out what's working. Your existing software stays. We fill in the ga
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**Do I need new computers?**
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Probably not. We look at what you have and only suggest replacing machines that genuinely can't keep up.
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**Contract?**
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The box is paid upfront. Ongoing management is a 12-month term, billed monthly, price locked. 90 days notice to cancel, no penalties. The hardware is yours either way.
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**Is there a long-term commitment?**
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The build is paid upfront and you own the hardware. Ongoing management is a service agreement - details are covered when we quote your setup.
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**What happens if we part ways?**
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You keep the box. It's yours. We hand over all documentation, passwords, and configs clean. No hostage games.
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**On-site visits?**
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$90 per visit plus mileage over 50km. Most stuff gets handled remotely.
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You keep the hardware. It's yours. We hand over all documentation, passwords, and configs clean. No hostage games.
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