diff --git a/Getting Started/Contact.md b/Getting Started/Contact.md index 9d60b67..1d75df2 100644 --- a/Getting Started/Contact.md +++ b/Getting Started/Contact.md @@ -14,7 +14,7 @@ digiBandit offers multiple contact methods, with the ticketing system being the ## Availability by Method **Break/Fix (Repair Services)** -- Storefront & Walk-in: Mon–Sat, 9 AM–5 PM +- Storefront & Walk-in: Daily, 12 PM–5 PM - After-hours support available via custom agreement ## Contact Methods @@ -24,11 +24,11 @@ digiBandit offers multiple contact methods, with the ticketing system being the - Submit requests through forms and track status on customer portal - Ideal for: tickets, service requests, planning - Includes access to internal documentation -- Hours: Mon–Sat, 9 AM–5 PM +- Hours: Mon–Fri, 8 AM–8 PM ### Phone: (506) 404-0055 - Redirects to Google Voice auto attendant at (506) 248-8023 -- Hours: Mon–Sat, 9 AM–5 PM +- Hours: Mon–Fri, 8 AM–8 PM - System includes welcome message, special announcements, ring group distribution to staff, and voicemail ### Email @@ -40,7 +40,7 @@ digiBandit offers multiple contact methods, with the ticketing system being the - Integrated in support software tray menu - Real-time communication with representatives - Best for: quick questions and support walkthroughs -- Hours: Mon–Sat, 9 AM–5 PM +- Hours: Mon–Fri, 8 AM–8 PM ### In-Person Meetings - Book at dbits.ca/contact