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+---
+title: Install Monitoring Agent (Business)
+description: How to install the digiBandit monitoring agent on a business device. For managed IT (MITS) clients.
+category: getting-started
+tags: [getting_started, onboarding, monitoring, bdm, mits]
+---
+
+# Install Monitoring Agent (Business)
+
+Your digiBandit technician will provide you with a personalized installation link for your organization. This guide walks you through using that link to install the monitoring agent on your computer.
+
+Installation takes about 2 minutes and does not require a restart.
+
+> **Don't have an installation link?** Contact your digiBandit technician or email hey@dbits.ca to request one.
+
+---
+
+## Windows
+
+### Option 1: PowerShell (Recommended)
+
+1. Open **PowerShell as Administrator** (right-click the Start menu, select "Windows Terminal (Admin)" or "PowerShell (Admin)").
+2. Your technician will provide a command that looks like this:
+
+```
+irm your-install-link | iex
+```
+
+3. Paste the command and press Enter.
+4. The installer will download and run automatically. No further action is needed.
+
+### Option 2: Direct Download
+
+1. Open the installation link your technician provided in your web browser.
+2. A file will download automatically. Run it.
+3. If prompted by Windows Defender or SmartScreen, click **More info**, then **Run anyway**.
+4. The installer will finish on its own. No further action is needed.
+
+---
+
+## Mac
+
+1. Open **Terminal** (search for "Terminal" in Spotlight, or find it in Applications > Utilities).
+2. Your technician will provide a command that looks like this:
+
+```
+curl -sL your-install-link | sudo bash
+```
+
+3. Paste the command and press Enter.
+4. Enter your Mac password when prompted (you will not see characters as you type, that is normal).
+5. The installer will finish on its own. No further action is needed.
+
+This works on both Intel and Apple Silicon Macs.
+
+---
+
+## Linux
+
+1. Open a terminal.
+2. Your technician will provide a command that looks like this:
+
+```
+curl -sL your-install-link | sudo bash
+```
+
+3. Paste the command and press Enter.
+4. The installer will finish on its own. No further action is needed.
+
+Supports x86_64, ARM64, and i686 architectures. Requires systemd.
+
+---
+
+## What Happens Next
+
+After installation, your device appears in our system and a technician will review it within one business day.
+
+1. The device is placed in the onboarding queue for your organization.
+2. A digiBandit technician verifies the device, confirms it belongs to your account, and audits its current state.
+3. The device is enrolled in the appropriate management services for your plan.
+4. From that point on, your device is actively managed: health monitoring, security updates, and remote support.
+
+No automated changes will occur until a technician has reviewed and approved the device.
+
+---
+
+## Verifying the Agent is Running
+
+After installation, you can confirm the agent is running:
+
+**Windows:** Look for "Tactical RMM Agent" in Task Manager (Services tab).
+
+**Mac:** Run `sudo launchctl list | grep tactical` in Terminal. You should see a result.
+
+**Linux:** Run `systemctl status tacticalagent`. It should show "active (running)."
+
+If the agent is not running, contact your technician.
+
+---
+
+## Need Help?
+
+If you run into any issues during installation, reach out to us:
+
+- **Email:** hey@dbits.ca
+- **Phone:** (506) 404-0055
+- **Support Portal:** [portal.dbits.ca](https://portal.dbits.ca)
+
+---
+
+## Related
+
+- [Device Management](../Services/Device_Management.md) - What's included in managed device services
+- [Methods of Contact](Methods_of_Contact.md) - All the ways to reach us