diff --git a/README.md b/README.md
index ff2b879..8866a23 100644
--- a/README.md
+++ b/README.md
@@ -6,103 +6,105 @@ Browse online: [dbits.ca/docs](https://dbits.ca/docs)
 
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-67 documents available.
-
 ## Categories
 
 ### General Information
-- [Contact.md](Contact.md) - Contact methods and availability for digiBandit
-- [Methods_of_Contact.md](Methods_of_Contact.md) - Detailed contact options including phone, email, chat, and in-person
-- [Payment_Options.md](Payment_Options.md) - Accepted payment methods (e-Transfer, credit card, cash, cheque)
-- [Tickets_and_Ticketing.md](Tickets_and_Ticketing.md) - Ticketing system guide with priorities, response times, and procedures
+- [Contact.md](Getting%20Started/Contact.md) - Contact methods and availability for digiBandit
+- [Methods_of_Contact.md](Getting%20Started/Methods_of_Contact.md) - Detailed contact options including phone, email, chat, and in-person
+- [Payment_Options.md](Getting%20Started/Payment_Options.md) - Accepted payment methods (e-Transfer, credit card, cash, cheque)
+- [Tickets_and_Ticketing.md](Getting%20Started/Tickets_and_Ticketing.md) - Ticketing system guide with priorities, response times, and procedures
 
 ### Services and Offerings
 - [Services_and_Offerings.md](Services_and_Offerings.md) - Overview of digiBandit services
-- [Repair.md](Repair.md) - Device repair services with pricing and warranty info
-- [Data_Recovery.md](Data_Recovery.md) - Data recovery service overview
-- [Media_Conversion.md](Media_Conversion.md) - VHS, tape, vinyl, and media digitization services
+- [Repair.md](Services/Repair.md) - Device repair services with pricing and warranty info
+- [Data_Recovery.md](Services/Data_Recovery.md) - Data recovery service overview
+- [Media_Conversion.md](Services/Media_Conversion.md) - VHS, tape, vinyl, and media digitization services
 
 ### Managed IT Services (MITS)
 
 #### Device Management
-- [Device_Management.md](Device_Management.md) - Core device management services and tiers
-- [Administrative_Credentials.md](Administrative_Credentials.md) - Policy on admin credential management and PAM
-- [BYOD_Policy.md](BYOD_Policy.md) - Detailed Bring Your Own Device policy
-- [BYOD_Bring_Your_Own_Device.md](BYOD_Bring_Your_Own_Device.md) - BYOD overview and highlights
-- [dataBack_by_digiBandit.md](dataBack_by_digiBandit.md) - Business continuity and disaster recovery solution
-- [dataBack_for_Google_Workspace.md](dataBack_for_Google_Workspace.md) - Google Workspace backup protection
-- [dataBack_Discovery.md](dataBack_Discovery.md) - dataBack discovery and assessment
-- [Backup_and_Recovery_Policy.md](Backup_and_Recovery_Policy.md) - ISO-compliant backup schedules and procedures
-- [Cloud_Storage_Backblaze_B2.md](Cloud_Storage_Backblaze_B2.md) - Managed cloud storage via BackBlaze B2
-- [MDM_Mobile_Device_Management.md](MDM_Mobile_Device_Management.md) - Mobile device management overview
-- [MDM_Android_Google_Samsung.md](MDM_Android_Google_Samsung.md) - Android device management
-- [MDM_iOS_iPadOS_Apple.md](MDM_iOS_iPadOS_Apple.md) - Apple iOS/iPadOS device management
-- [Huntress_EDR.md](Huntress_EDR.md) - Managed endpoint detection and response
-- [Software_VPN.md](Software_VPN.md) - Tailscale VPN for secure network access
-- [Patch_Management.md](Patch_Management.md) - Software updates and patch management procedures
-- [Privilege_Access_Management_PAM.md](Privilege_Access_Management_PAM.md) - AutoElevate endpoint privilege management
-- [Personal_Device_Management.md](Personal_Device_Management.md) - Member-exclusive personal device monitoring
-- [Remote_Support.md](Remote_Support.md) - Secure remote support via self-hosted RustDesk
-- [Login_with_GCPW.md](Login_with_GCPW.md) - Google Credential Provider for Windows setup guide
-- [Ransomware_Canary.md](Ransomware_Canary.md) - Ransomware detection canary files
-- [Self_Approving_Elevation_Requests.md](Self_Approving_Elevation_Requests.md) - Self-service elevation request approval
+- [Device_Management.md](Services/Device_Management.md) - Core device management services and tiers
+- [Administrative_Credentials.md](Policies/Administrative_Credentials.md) - Policy on admin credential management and PAM
+- [BYOD_Policy.md](Policies/BYOD_Policy.md) - Bring Your Own Device policy
+- [dataBack_by_digiBandit.md](Products/dataBack_by_digiBandit.md) - Business continuity and disaster recovery solution
+- [dataBack_for_Google_Workspace.md](Products/dataBack_for_Google_Workspace.md) - Google Workspace backup protection
+- [dataBack_Discovery.md](Products/dataBack_Discovery.md) - dataBack discovery and assessment
+- [Backup_and_Recovery_Policy.md](Backup/Backup_and_Recovery_Policy.md) - ISO-compliant backup schedules and procedures
+- [Cloud_Storage_Backblaze_B2.md](Backup/Cloud_Storage_Backblaze_B2.md) - Managed cloud storage via BackBlaze B2
+- [MDM_Mobile_Device_Management.md](Services/MDM_Mobile_Device_Management.md) - Mobile device management overview
+- [MDM_Android_Google_Samsung.md](Services/MDM_Android_Google_Samsung.md) - Android device management
+- [MDM_iOS_iPadOS_Apple.md](Services/MDM_iOS_iPadOS_Apple.md) - Apple iOS/iPadOS device management
+- [Huntress_EDR.md](Products/Huntress_EDR.md) - Managed endpoint detection and response
+- [Software_VPN.md](Security/Software_VPN.md) - WireGuard VPN for secure network access
+- [Patch_Management.md](Policies/Patch_Management.md) - Software updates and patch management procedures
+- [Privilege_Access_Management_PAM.md](Security/Privilege_Access_Management_PAM.md) - AutoElevate endpoint privilege management
+- [Personal_Device_Management.md](Services/Personal_Device_Management.md) - Member-exclusive personal device monitoring
+- [Remote_Support.md](Services/Remote_Support.md) - Secure remote support via self-hosted MeshCentral
+- [Login_with_GCPW.md](Getting%20Started/Login_with_GCPW.md) - Google Credential Provider for Windows setup guide
+- [Ransomware_Canary.md](Security/Ransomware_Canary.md) - Ransomware detection canary files
+- [Self_Approving_Elevation_Requests.md](Security/Self_Approving_Elevation_Requests.md) - Self-service elevation request approval
 
 #### Network and Infrastructure
-- [Network_Monitoring_and_Management.md](Network_Monitoring_and_Management.md) - Network monitoring, management, and emergency internet
-- [Infrastructure_Management.md](Infrastructure_Management.md) - Infrastructure management services
-- [dbitsDNS.md](dbitsDNS.md) - digiBandit DNS services
+- [Network_Monitoring_and_Management.md](Services/Network_Monitoring_and_Management.md) - Network monitoring, management, and emergency internet
+- [Infrastructure_Management.md](Services/Infrastructure_Management.md) - Infrastructure management services
+- [dbitsDNS.md](Products/dbitsDNS.md) - digiBandit DNS services
 
 #### Domain Services
-- [Domain_Services.md](Domain_Services.md) - Domain and DNS management services
-- [Website_Design_and_Creation.md](Website_Design_and_Creation.md) - Website design services
-- [SEO_Services.md](SEO_Services.md) - Search engine optimization services
-- [SMTP2GO.md](SMTP2GO.md) - Reliable email delivery service for websites and printers
-- [Domain_Name_Transfer.md](Domain_Name_Transfer.md) - How to transfer domains to LightHost/digiBandit
-- [Digital_Display.md](Digital_Display.md) - Managed digital signage solutions
+- [Domain_Services.md](Services/Domain_Services.md) - Domain and DNS management services
+- [SEO_Services.md](Services/SEO_Services.md) - Search engine optimization services
+- [SMTP2GO.md](Products/SMTP2GO.md) - Reliable email delivery service for websites and printers
+- [Domain_Name_Transfer.md](Services/Domain_Name_Transfer.md) - How to transfer domains to digiBandit
+- [Digital_Display.md](Services/Digital_Display.md) - Managed digital signage solutions
 
 #### Business IT
-- [Business_IT.md](Business_IT.md) - Overview of business IT services
-- [Printer_and_Print_Management.md](Printer_and_Print_Management.md) - Printix-powered print management
-- [Play_Music_Legally_With_Soundtrack_Your_Brand.md](Play_Music_Legally_With_Soundtrack_Your_Brand.md) - Licensed business music streaming
-- [VoIP_Cloud_Phone_Service.md](VoIP_Cloud_Phone_Service.md) - Ooma and Google Voice phone system integration
-- [Cyber_Insurance_Compliance_Assistance.md](Cyber_Insurance_Compliance_Assistance.md) - Checklist for cyber insurance requirements
-- [Google_Workspace.md](Google_Workspace.md) - Managed Google Workspace services
-- [Business_Specific_Software_Management.md](Business_Specific_Software_Management.md) - Software updates and management
-- [NextCloud_File_Storage.md](NextCloud_File_Storage.md) - NextCloud file storage and sync service
+- [Printer_and_Print_Management.md](Services/Printer_and_Print_Management.md) - Printix-powered print management
+- [Play_Music_Legally_With_Soundtrack_Your_Brand.md](Products/Play_Music_Legally_With_Soundtrack_Your_Brand.md) - Licensed business music streaming
+- [VoIP_Cloud_Phone_Service.md](Services/VoIP_Cloud_Phone_Service.md) - Self-hosted FreePBX phone system
+- [Cyber_Insurance_Compliance_Assistance.md](Security/Cyber_Insurance_Compliance_Assistance.md) - Checklist for cyber insurance requirements
+- [Google_Workspace.md](Services/Google_Workspace.md) - Managed Google Workspace services
+- [Business_Specific_Software_Management.md](Policies/Business_Specific_Software_Management.md) - Software updates and management
 - [Tools_We_Use.md](Tools_We_Use.md) - Transparency list of software and services used on managed devices
 
 #### User Management
-- [User_Management.md](User_Management.md) - Onboarding, support, and offboarding services
-- [User_Management_Tiers.md](User_Management_Tiers.md) - User management service tiers and pricing
-- [Support_HelpDesk.md](Support_HelpDesk.md) - IT support services and remote assistance
-- [After_Hours_Support.md](After_Hours_Support.md) - After hours support availability and procedures
-- [Security_Awareness_Training.md](Security_Awareness_Training.md) - Employee security training with phishing simulations
-- [BitWarden_Password_Manager.md](BitWarden_Password_Manager.md) - Password management solution
-- [Getting_Started_with_Bitwarden.md](Getting_Started_with_Bitwarden.md) - Bitwarden quick start guide
+- [User_Management.md](Policies/User_Management.md) - Onboarding, support, and offboarding services
+- [User_Management_Tiers.md](Policies/User_Management_Tiers.md) - User management service tiers and pricing
+- [Support_HelpDesk.md](Services/Support_HelpDesk.md) - IT support services and remote assistance
+- [After_Hours_Support.md](Getting%20Started/After_Hours_Support.md) - After hours support availability and procedures
+- [Security_Awareness_Training.md](Security/Security_Awareness_Training.md) - Employee security training with phishing simulations
+- [BitWarden_Password_Manager.md](Products/BitWarden_Password_Manager.md) - Password management solution
+- [Getting_Started_with_Bitwarden.md](Getting%20Started/Getting_Started_with_Bitwarden.md) - Bitwarden quick start guide
+
+### Website Services
+- [Website.md](Services/Website.md) - Website hosting, design, and maintenance
+- [Website_Monitoring.md](Services/Website_Monitoring.md) - Site health monitoring
 
 ### CCTV
-- [CCTV.md](CCTV.md) - Managed CCTV installation and monitoring
-- [Notifications_on_UNV_Link.md](Notifications_on_UNV_Link.md) - How to configure UNV camera notifications
-- [UNV_Link_App_for_UNV_Remote_View.md](UNV_Link_App_for_UNV_Remote_View.md) - UNV Link app setup guide
+- [CCTV.md](Services/CCTV.md) - Managed CCTV installation and monitoring
+- [Notifications_on_UNV_Link.md](Services/Notifications_on_UNV_Link.md) - How to configure UNV camera notifications
+- [UNV_Link_App_for_UNV_Remote_View.md](Services/UNV_Link_App_for_UNV_Remote_View.md) - UNV Link app setup guide
 
 ### Legal
-- [Legal.md](Legal.md) - Overview of terms, conditions, and warranty
-- [Master_Service_Agreement.md](Master_Service_Agreement.md) - MSP service agreement
-- [Warranty_Returns_and_Exchange_Policy.md](Warranty_Returns_and_Exchange_Policy.md) - Warranty coverage and return policies
-- [Standard_Repair_Agreement.md](Standard_Repair_Agreement.md) - Repair service agreement
-- [Disaster_Recovery_Plan.md](Disaster_Recovery_Plan.md) - Disaster recovery planning services
-- [E-Waste_Collection_Agreement.md](E-Waste_Collection_Agreement.md) - E-waste collection and disposal agreement
+- [Legal.md](Legal/Legal.md) - Overview of terms, conditions, and warranty
+- [Master_Service_Agreement.md](Legal/Master_Service_Agreement.md) - MSP service agreement
+- [Warranty_Returns_and_Exchange_Policy.md](Legal/Warranty_Returns_and_Exchange_Policy.md) - Warranty coverage and return policies
+- [Standard_Repair_Agreement.md](Legal/Standard_Repair_Agreement.md) - Repair service agreement
+- [Disaster_Recovery_Plan.md](Backup/Disaster_Recovery_Plan.md) - Disaster recovery planning services
+- [E-Waste_Collection_Agreement.md](Legal/E-Waste_Collection_Agreement.md) - E-waste collection and disposal agreement
 
 ### Portal and Guides
-- [Welcome_to_your_new_Portal.md](Welcome_to_your_new_Portal.md) - Customer portal navigation and usage guide
+- [Ops_Portal_Guide.md](Getting%20Started/Ops_Portal_Guide.md) - Customer portal navigation and usage guide
+- [Install_Monitoring_Agent.md](Getting%20Started/Install_Monitoring_Agent.md) - How to install the monitoring agent
+- [Install_Business_Agent.md](Getting%20Started/Install_Business_Agent.md) - Business device agent installation
+
+### Networking
+- [Networking.md](Services/Networking.md) - Networking infrastructure services
+- [blueBox.md](Services/blueBox.md) - Network appliance solution
+- [Automations.md](Services/Automations.md) - Business process automation
 
 ### Other
-- [Local_Products.md](Local_Products.md) - Local New Brunswick products and vendors
+- [Local_Products.md](Products/Local_Products.md) - Local New Brunswick products and vendors
 - [Circuit_Sippy_Our_Signature_Coffee.md](Circuit_Sippy_Our_Signature_Coffee.md) - digiBandit's signature coffee blend
-
-## Document Count
-
-**68 documents** (excluding this README)
+- [Contact & Context](About/Contact.md) - Our story, stats, and how to reach us
 
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